Kenmore 9757 Use and Care Guide - Page 23

Troubleshooting

Page 23 highlights

TROUBLESHOOTING First try the solutions suggested here and possibly avoid the cost of a service call... Dryer will not run • Has a household fuse blown, or circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. • Was a regular fuse used? Use a time-delay fuse. • Is the dryer door firmly closed? • Was the Power button firmly pressed? Press and hold for 1 second. No heat Has a household fuse blown, or has a circuit breaker tripped? The drum may be turning, but you may not have heat. Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. • Is the valve open on the gas supply line? Unusualsounds • Has the dryer had a period of non-use? If the dryer hasn't been used for a while, there may be a thumping sound during the first few minutes of operation. Is a coin, button, or paper clip caught between the drum and front or rear of the dryer? Check the front and rear edges of the drum for small objects. Clean out pockets before laundering. Is it a gas dryer? The gas valve clicking is a normal operating sound. Are the four legs installed, and is the dryer level front to back and side to side? The dryer may vibrate if not properly installed. See "Installation Instructions." Is the clothing knotted or balled up? When balled up, the load will bounce, causing the dryer to vibrate. Separate the load items, and restart the dryer. Dryer displaying code message "PF" (power failure), check the following: Was the drying cycle interrupted by a power failure? Press POWER, and then press and hold START to restart the dryer. • "E" Variable (El, E2, E3) service codes: Call for service. Clothes are not drying satisfactorily, drying times are too long, or load is too hot • Is the lint screen clogged with lint? Lint screen should be cleaned before each load. Fire Hazard Use a heavy metal vent. Do not use a plastic vent. Do not use a metal foil vent. Failure to follow these instructions can result in death or fire. Is the exhaust vent or outside exhaust hood clogged with lint, restricting air movement? Run the dryer for 5-10 minutes. Hold your hand under the outside exhaust hood to check air movement. If you do not feel air movement, clean exhaust system of lint or replace exhaust vent with heavy metal or flexible metal vent. See "Installation Instructions." Are fabric softener sheets blocking the grille? Use only one fabric softener sheet, and use it only once. Is the exhaust vent the correct length? Check that the exhaust vent is not too long or has too many turns. Long venting will increase drying times. See "Installation Instructions." Is the exhaust vent diameter the correct size? Use 4" (10.2 cm) diameter vent material. 23

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TROUBLESHOOTING
First try the solutions suggested here and possibly avoid the cost of a service call...
Dryer
will not run
Has a household
fuse
blown, or circuit
breaker
tripped?
Replace the fuse or reset the circuit
breaker. If the problem
continues,
call an electrician.
Was a regular
fuse
used?
Use a time-delay
fuse.
Is the dryer door firmly closed?
Was the Power
button firmly pressed?
Press and hold for 1 second.
No heat
Has a household
fuse
blown, or has a circuit breaker
tripped?
The drum
may be turning,
but you may not have heat.
Replace the fuse or reset the circuit
breaker. If the problem
continues,
call an electrician.
Is the valve open on the gas supply line?
Unusualsounds
Has the dryer had a period of non-use?
If
the dryer hasn't
been used for a while, there may be a
thumping
sound
during the first few minutes
of operation.
Is a coin, button,
or paper
clip caught
between
the drum
and
front
or rear of the dryer?
Check the front and rear edges of the drum for small objects.
Clean out pockets
before laundering.
Is it a gas dryer?
The gas valve clicking
is a normal operating
sound.
Are the four legs
installed,
and is the dryer level
front
to
back and side to side?
The dryer
may vibrate
if not properly
installed.
See
"Installation
Instructions."
Is the clothing
knotted
or balled
up?
When balled up, the
load will bounce,
causing
the dryer to vibrate.
Separate
the
load items, and restart the dryer.
Dryer displaying code message
"PF"
(power
failure),
check the
following:
Was the drying cycle
interrupted
by a power failure?
Press POWER, and then press and hold START to restart the
dryer.
"E" Variable
(El, E2, E3)
service
codes:
Call for service.
Clothes
are not drying
satisfactorily,
drying times are too
long, or load is too hot
Is
the
lint screen
clogged
with lint?
Lint
screen
should be cleaned
before each load.
Fire Hazard
Use a
heavy
metal
vent.
Do not
use a plastic
vent.
Do not
use a metal
foil
vent.
Failure
to follow
these
instructions
can result
in
death
or fire.
Is the
exhaust
vent or outside
exhaust
hood clogged
with
lint, restricting
air movement?
Run the dryer for 5-10 minutes.
Hold your hand under the
outside
exhaust
hood to check
air movement.
If you do not
feel air movement,
clean exhaust
system of lint or replace
exhaust
vent with
heavy metal or flexible
metal vent. See
"Installation
Instructions."
Are fabric softener
sheets blocking
the
grille?
Use only one fabric softener
sheet, and use it only once.
Is the
exhaust
vent the
correct
length?
Check that the exhaust
vent is not too long or has too
many
turns.
Long venting
will increase drying times. See
"Installation
Instructions."
Is the
exhaust
vent diameter
the correct
size?
Use 4" (10.2 cm) diameter
vent material.
23