Kenwood DDX9703S User Manual - Page 90

REFERENCES "Channel Locked" • The selected channel has been locked by the parental controls. Enter the unlock code when you are asked. (Page 43) "Incorrect Lock Code" • The selected channel is a mature or parental lock channel, and locked by the parental lock or user lock code. Enter the correct lock code. Troubleshooting What appears to be trouble is not always serious. Check the following points before calling a service center. • For operations with the external components, refer also to the instructions supplied with the adapters used for the connections (as well as the instructions supplied with the external components). ❏ General No sound comes out of the speakers. • Adjust the volume to the optimum level. • Check the cords and connections. No picture is displayed on the screen. • Turn on the screen. (Page 9) The remote controller* does not work. • Replace the battery. * For DDX9903S/DDX9703S/DDX6903S/DDX6703S: Purchase KNARCDV331 separately. ❏ Discs Recordable/Rewritable discs cannot be played back. • Insert a finalized disc. • Finalize the discs with the component which you used for recording. Tracks on the Recordable/Rewritable discs cannot be skipped. • Insert a finalized disc. • Finalize the discs with the component which you used for recording. Playback does not start. • The format of files is not supported by the unit. No picture appears on the external monitor. • Connect the video cord correctly. • Select the correct input on the external monitor. • Select the appropriate setting for [AV-OUT]. (Page 73) MPEG1/MPEG2/MPEG4/WMV/H.264/MKV/MP3/ WMA/AAC/WAV/FLAC/Vorbis discs cannot be played back. • Record the tracks using a compatible application on the appropriate discs. (Page 86) • Add appropriate extension codes to the file names. Tracks on the Recordable/Rewritable discs are not played back as you have intended them to play. • Playback order may differ from the one played back using other players. ❏ USB "Reading" does not disappear from the screen. • Turn the power off and on again. While playing a track, sound is sometimes interrupted. • The tracks are not properly copied into the USB device. Copy the tracks again, and try again. Tracks are not played back as you have intended them to play. • Playback order may differ from the one played back using other players. ❏ iPod/iPhone No sound comes out of the speakers. • Disconnect the iPod/iPhone, then connect it again. • Select another source, then reselect "iPod". The iPod/iPhone does not turn on or does not work. • Check the connecting cable and its connection. • Update the firmware version. • Charge the battery. • Reset the iPod/iPhone. Sound is distorted. • Deactivate the equalizer either on this unit or the iPod/iPhone. A lot of noise is generated. • Turn off (uncheck) "VoiceOver" on the iPod/ iPhone. For details, visit . No operations are available when playing back a track containing artwork. • Operate the unit after the artwork has loaded. 90