Konica Minolta bizhub 3622 bizhub 3622 User Guide

Konica Minolta bizhub 3622 Manual

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  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 1
    User's Guide 2018. 6 AAFN-9565-12A
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 2
    ...6 Product statements...6 Learning about the printer 9 Selecting a location for the printer...9 Printer configurations...10 Attaching cables...11 feeder...18 Linking trays...19 Supported paper 20 Supported paper sizes...20 Supported paper types...22 Supported paper weights...22 Printing...23
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    45 Viewing a fax log...45 Blocking junk faxes...45 Holding a fax...46 Forwarding a fax...46 Scanning...47 Creating an FTP shortcut...47 Scanning to an FTP server using a shortcut number 47 Understanding the printer menus 48 Menu map...48 Device...49 Print...57 Paper...65 Copy...67 Fax...70 E-mail
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 4
    bin...138 Paper jam in the duplex unit...139 Paper jam in trays...140 Paper jam in the multipurpose feeder...141 Paper jam in the automatic document feeder 142 Troubleshooting 143 Network connection problems...143 Internal option problems...144 Paper feed problems...145 Printing problems...148
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 5
    Contents 5 Faxing problems...176 Scanning problems...180 Contacting customer support...184 Upgrading and migrating 185 Hardware...185 Software...189 Firmware...191 Notices...193 Index...200
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 6
    of accessories can be easily overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer performance. CAUTION-POTENTIAL INJURY: To reduce the risk cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
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    a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, contact the place where you purchased the printer. CAUTION-TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 8
    than those specified in the User's Guide may result in hazardous radiation exposure. CAUTION- service representative. This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 9
    meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard. • Provide a flat, sturdy, and stable surface. • Keep the printer: - Clean, dry, and free of dust - Away from stray staples and paper clips - Away from the direct airflow of air conditioners, heaters, or
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 10
    a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, contact the place where you purchased the printer. CAUTION-TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 11
    Learning about the printer 11 3 Standard bin 4 Front door release button 5 Controller board access cover 6 Standard 250‑sheet tray and Media Authority. Warning-Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless network adapter, or the
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 12
    faxes. 4 EXT port Connect additional devices (telephone or answering machine) to the printer and the telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region. Note: Remove the plug to access the port
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    11 Backspace button Move the cursor backward and delete a character in an input field. 12 Fax button Send faxes. 13 Indicator light Check the printer status. 14 Back button Return to the previous screen. 15 Home button Go to the home screen. Understanding the status of the sleep button and
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 14
    . • If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 Open a web browser, and then type the printer IP address in the address field. 3 Press Enter. Printing a menu settings page 1 From the control panel, navigate to: > Settings > > Reports > 2 Select Menu
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 15
    Learning about the printer 15 Printing the Network Setup Page 1 From the control panel, navigate to: > Settings > > Reports > > Network > 2 Select Network Setup Page, and then press .
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 16
    , load each tray separately. Keep all other trays closed until needed. 1 Remove the tray. Note: To avoid paper jams, do not remove trays while the printer is busy.
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 17
    . 3 Flex, fan, and align the paper edges before loading. 4 Load the paper stack with the printable side facedown, and then make sure that the side guides fit snugly against the paper. Notes: • Load letterhead facedown with the top edge of the sheet toward the front of the tray for one‑sided printing
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 18
    Loading paper and specialty media 18 Loading the multipurpose feeder 1 Open the multipurpose feeder. 2 Adjust the guide to match the size of the paper that you are loading. 3 Flex, fan, and align the paper edges before loading. 4 Load paper with the printable
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    size and paper type to match the paper loaded. Linking trays 1 Open a web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 20
    paper 20 Supported paper Supported paper sizes Paper size Tray Multipurpose feeder A4 210 x 297 mm (8.3 x 11.7 mm (7.3 x 10.5 in.) Letter 216 x 279 mm (8.5 x 11 in.) * This paper size is not supported in the optional tray. Two‑sided printing ADF X X X X X X X X X X Scanner glass
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    Supported paper 21 Paper size Tray Multipurpose feeder Legal 216 x 356 mm (8.5 x 14 in.) X 76.2 x 127 mm to 216 x 356 mm ( 3 x 5 in. to 8.5 x 14 in.) * This paper size is not supported in the optional tray. Two‑sided printing ADF X X X X X X X X X X X X X X X Scanner glass
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    printing Scanner glass Card stock X X X Transparency X X Recycled Paper labels1 X X Bond2 Letterhead Preprinted Colored Paper Light Paper Heavy Paper2 Rough/Cotton Envelope X X X Rough envelope X X X 1 One‑sided paper labels designed for laser printers are supported for
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    printer driver. Printing from a mobile device Printing from a mobile device using Google Cloud Print Google Cloud PrintTM is a mobile printing service that allows enabled applications on mobile devices to print to any Google Cloud Print‑ready printer printer. Note: This application is supported only
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 24
    Printing 24 3 Tap Print, and then select the printer. 4 Send the print job. Printing a font sample list 1 From the control panel, navigate to: > Settings > > Reports > > Print > > Print Fonts 2 Select PCL Fonts or PostScript Fonts, and then press .
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 25
    original document into the ADF tray or on the scanner glass. Note: To avoid a cropped image, make sure that the original document and the job. Copying on letterhead 1 Load an original document into the ADF tray or on the scanner glass. 2 From the control panel, navigate to: > Copy > > Copy From >
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    Copying 26 3 Adjust the setting. 4 Copy the document. Reducing or enlarging copies 1 Load an original document into the ADF tray or on the scanner glass. 2 From the control panel, navigate to: > Copy > > Scale > specify a scale value Note: Changing the size of the original document or output after
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    Copying 27 Creating a copy shortcut 1 Open a web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 28
    Configure the settings. 4 Apply the changes. Configuring e‑mail settings 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 29
    E-mailing 29 Sending an e-mail using a shortcut number 1 Load the original document into the ADF tray or on the scanner glass. 2 From the control panel, press #, and then enter the shortcut number using the keypad. 3 Send the e‑mail.
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    and not fully set up, then the indicator light may blink red. Warning-Potential Damage: To avoid loss of data or printer malfunction, do not touch cables or the printer in the area shown while actively sending or receiving a fax. Setting up fax using a standard telephone line CAUTION-SHOCK HAZARD
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    (Auto Answer On) or manually (Auto Answer Off). • If you want to receive faxes automatically, then set the printer to pick up on a specified number of rings. Setup 2: Printer is sharing the line with an answering machine Note: If you subscribe to a distinctive ring service, then make sure that you
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 32
    Faxing 32 Connected to the same telephone wall jack 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to an active analog wall jack. 3 Connect the answering machine to the telephone port of the printer.
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 33
    the cable to an active analog wall jack. Notes: • If you have only one telephone number on your line, then set the printer to receive faxes automatically. • Set the printer to pick up calls two rings after the answering machine. For example, if the answering machine picks up calls after four rings
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    mail more often than fax, and if you subscribe to a distinctive ring service. • When you answer the telephone and you hear fax tones, press *9* or the manual answer code on the telephone to receive the fax. • You can also set the printer to receive faxes automatically, but turn off the voice mail
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    Faxing 35 Setting up fax using digital subscriber line CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm. CAUTION-SHOCK HAZARD: To avoid
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 36
    telephone port on the DSL filter. Note: To connect a telephone to the printer, remove any installed adapter plug from the telephone port of the printer, and then connect the telephone. Setting up fax using VoIP telephone service CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do not set
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 37
    always active. VoIP providers may charge extra cost for the activation of the second telephone port. 3 Connect the telephone to the telephone port of the printer. Notes: • To check if the telephone port on the VoIP adapter is active, plug an analog telephone into the port, and then listen for a dial
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    this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority. Setup 1: Printer is connected directly to a cable modem
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    connected to a wall jack; cable modem is installed elsewhere in the facility 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to an active analog telephone wall jack. 3 Connect your analog telephone to the telephone port of the
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 40
    facility is not compatible with this type of connection, then use a telephone adapter. An adapter for your country or region may not come with your printer, and you may need to purchase it separately. There may be an adapter plug installed in the telephone port of the
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 41
    a non‑RJ11 wall jack 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack. 3 If you want to connect
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 42
    port of the printer. 2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to an N port. 3 If you want to connect a telephone and answering machine to the same wall jack, then connect the devices as shown. Connecting to a distinctive ring service 1 From the control
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 43
    Open a web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the home screen. The IP Using the control panel 1 Load the original document into the ADF tray or on the scanner glass. 2 From the control panel, navigate to: > Fax > > enter the
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 44
    you are trying to fax, open the Print dialog. 2 Select the printer, and then click Properties, Preferences, Options, or Setup. 3 Click Fax document. Scheduling a fax 1 Load the original document into the ADF tray or on the scanner glass. 2 From the control panel, navigate to: > Fax > > enter the fax
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    the fax darkness 1 Load an original document into the ADF tray or on the scanner glass. 2 From the control panel, navigate to: > Fax > > enter Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 46
    Holding Faxes. 3 Select a mode. 4 Apply the changes. Forwarding a fax 1 Open a web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123
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    Scanning 47 Scanning Creating an FTP shortcut 1 Open a web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer Scanning to an FTP server using a shortcut number 1 Load the original document into the ADF tray or on the scanner glass
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 48
    menus 48 Understanding the printer menus Note: Some of the configuration menus are Print • Restore Factory Defaults • Maintenance • Visible Home Screen Icons • About This Printer • PDF • PostScript • PCL • HTML • Image • Media Configuration • Analog Fax Setup • Web Link Setup • LPD Configuration
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 49
    . • Print All Guides • Connection Guide • Copy Guide • E‑mail Guide • Fax Guide • FTP Guide Troubleshooting • Print Quality Test Pages • Information Guide • Media Guide • Mono Quality Guide • Moving Guide • Print Quality Guide • Supplies Guide • Cleaning the scanner Device Preferences Menu
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    background removal is allowed. One Page Flatbed Scanning On Off* Set copies from the scanner glass to only one page at a time. Screen Timeout 10-300 (60*) Set the idle time in seconds before the display shows the home screen, or before the printer logs off a user account automatically. Note: An
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    that the alarm sounds when the toner cartridge is low. Error Prevention Jam Assist Off On* Set the printer to flush blank pages or pages number of seconds before the printer performs an automatic reboot. Error Prevention Auto Reboot Auto Reboot Counter Show a read‑only information of the reboot
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    52 Menu item Description Jam Content Recovery Jam Recovery Off On Auto* Set the printer to reprint jammed pages. Jam Content Recovery Scanner Jam Recovery Job level Page level* Specify how to restart a scan job after resolving a paper jam. Note: An asterisk (*) next to a value indicates the
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    Menu item Description USB Configuration USB PnP 1* 2 Change the USB driver mode of the printer to improve its compatibility with a personal computer. USB Configuration USB Scan to Local On* Off Set whether the USB device driver enumerates as a USB Simple device (single interface) or as a USB
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    Counter Reset Black Imaging Unit Counter Reset Maintenance Counter Reset the supply page counter or view the total printed pages. Printer Emulations PPDS Emulation Off* On Set the printer to recognize and use the PPDS data stream. Fax Configuration Fax Low Power Support Disable Sleep Permit
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    1-5 (3*) Adjust the toner density when printing or copying documents. Device Operations Quiet Mode Off* On Set the printer to operate in Quiet Off On* Let printservice read and edit values from the Embedded Web Server. Device Operations Safe Mode Off* On Set the printer to operate in a special
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    on fast path copy Off* On Enable the printer to use the Orientation setting under the Copy menu when sending quick copy jobs. Scanner Configuration Scanner Manual Registration Print Quick Test Front ADF Registration Flatbed Registration Manually register the flatbed and ADF after replacing the
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    printer menus 57 Out of Service Erase Menu item Description Erase Printer Memory Printer Memory Last Sanitized Clear all settings and applications that are stored in the printer hard disk. Sanitize all information on non‑volatile memory Erase all printer , the printer automatically offsets
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    Understanding the printer menus 58 Menu item Description Blank Pages Print Do Not Print* Print when using Pages per Side. Pages per Side Border None* Solid Print a border around each page image when using Pages per Side. Copies 1-9999 (1*) Specify the number of copies for each print job.
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    Off sets the printer to retain downloads only until memory is needed. Downloads are deleted to process print jobs. • When set to On and the printer runs out of order to enhance text and images. Toner Darkness 1-10 (8*) Determine the lightness or darkness of text images. Halftone Normal* Detail
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    output. Gray Correction Off Auto* Adjust the contrast enhancement applied to images. Note: An asterisk (*) next to a value indicates the factory default setting. Job Accounting Menu item Description Job Accounting Off* On Set the printer to create a log of the print jobs that it receives
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    responds when disk usage reaches the maximum limit (100MB). URL to Post Log Specify where the printer posts job accounting logs. E‑mail Address to Send Logs Specify the e‑mail address to which the printer sends job accounting logs. Log File Prefix Specify the prefix for the log file name. Note
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    the SysStart file. Wait Timeout Disabled 15-65535 (40*) Set the printer to wait for additional data before canceling a print job. Note: An alphabetic and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs such as math symbols for
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    Tray Renumber Assign MP Feeder Off* None 0-201 Assign Tray [x] Off* None 0-201 Assign Manual Paper Off* None 0-201 Assign Manual Envelope Off* None 0-201 Configure the printer to work with print drivers or applications that use different source assignments for the paper source. Tray Renumber View
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    Understanding the printer menus 64 HTML Menu item Description Font Name [List of overrides the scaling and orientation settings for the image. Invert Off* On Invert bitonal monochrome images. Note: This menu item does not apply to GIF or JPEG image formats. Scaling Anchor Top Left Best Fit
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    printer treats the multipurpose feeder like a tray. • When set to Manual, the printer treats the multipurpose feeder like a manual feeder. • When set to First, the printer Universal Setup Menu item Description Units of Measure Inches Millimeters Specify the unit of measurement for the universal
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    of the universal paper. Feed Direction Short Edge* Long Edge Set the printer to pick paper from the short edge or long edge direction. Note: width supported. Note: An asterisk (*) next to a value indicates the factory default setting. Custom Scan Sizes Menu item Custom Scan Size [x] Scan Size
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    Understanding the printer menus 67 Media Types Menu item Description Plain Paper Card Stock of the original document. Sides 1 sided to 1 sided* 1 sided to 2 sided Specify the scanning behavior based on the original document. Note: An asterisk (*) next to a value indicates the factory default
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    Understanding the printer menus 68 Menu item Description Separator Sheets None* Between Match Specify the paper source for the copy job. Darkness 1-9 (5*) Adjust the darkness of the scanned image. Number of Copies 1-9999 (1*) Specify the number of copies. Overlay Confidential Copy Draft
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    Understanding the printer menus 69 Advanced Imaging Menu item Description Color Dropout None* Red Green Blue Specify which color to drop during scanning, and adjust the dropout setting for that color. Default Red Threshold 0-255 (128*) Default Green Threshold 0-255 (128*) Default Blue
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    Understanding the printer menus 70 Menu item Description Sharpness 1-5 (3*) Adjust the sharpness of a scanned image. Note: An asterisk (*) next to a value indicates the factory default setting. Admin Controls Menu item Description Transparency Separators Off On* Insert a blank sheet
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    Manual Fax function, touch # and 0 on the keypad. Memory Use All receive Mostly receive Equal* Mostly send All send Set the amount of internal printer port on the printer. Note: Detection takes place when turning on the printer and before each call. Enable Extension in Use Support Off On*
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    Other Improve the output result based on the source of the original document. Darkness 1-9 (5*) Adjust the darkness of the scanned image. Behind a PABX On Off* Set the printer to dial a fax number without waiting to recognize the dial tone. Note: Private Automated Branch Exchange (PABX) is
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    Understanding the printer menus 73 Advanced Imaging Menu item Description Color Dropout None* Red Green Blue Specify which color to drop during scanning, and adjust the dropout setting for that color. Default Red Threshold 0-255 (128*) Default Green Threshold 0-255 (128*) Default Blue
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    the fax transmission process that are caused by telephone line noise and poor signal strength. Enable Fax Scans On* Off Fax documents that are scanned at the printer. Driver to Fax On* Off Allow the print driver to send fax. Allow Save as Shortcut On* Off Save fax numbers as shortcuts in the
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    Understanding the printer menus 75 Menu item Description Dial Prefix Set a dialing prefix. Note: An asterisk (*) next to a value indicates the factory default setting. Fax Receive Settings Menu
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    Only Double or Triple Rings Only Set a distinctive ring pattern for incoming fax. Auto Answer Off On* Set the printer to receive fax automatically. Manual Answer Code 0-9 (9*) Manually enter a code on the telephone number pad to begin receiving fax. Notes: • This menu item appears only when the
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    Understanding the printer menus 77 Menu item Description Max Speed 33600* 14400 9600 4800 2400 Set the maximum speed for transmitting fax. Note: An asterisk (*) next to a value
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    Understanding the printer menus 78 Menu item Description Receive Error Log Print Never* Print on Error Print a log for fax‑receive failures. Auto Print Logs On* Off Print
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    Understanding the printer menus 79 E-mail E‑mail Setup Menu item Description Primary SMTP Gateway Type the IP address or host name of the primary SMTP server for sending email. Primary SMTP Gateway Port 1-65535 (25*) Enter the port number of the primary SMTP server. Secondary SMTP Gateway
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    Understanding the printer menus 80 Menu item Description User‑Initiated E‑mail Specify whether credentials File Name Specify the file name for the scanned image. Format PDF (.pdf)* TIFF (.tif) JPEG (.jpg) XPS (.xps) Specify the file format for the scanned image. Note: An asterisk (*) next to a
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    Understanding the printer menus 81 Menu item Description PDF Settings PDF Version 1.3 1.4 1.5* 1.6 1.7 Archival Version A‑1a* A‑1b Secure Off* On Archival (PDF/A) Off* On Set the PDF format of the scanned image. Note: Archival Version and Archival (PDF/A) appear only if PDF Version is set to
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    Understanding the printer menus 82 Menu item Description Darkness 1-9 (5*) Adjust the darkness of the scanned image. Orientation Portrait* Landscape Specify the orientation of text and graphics on the page. Original Size [List of paper sizes] Set the paper size of the
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    Bit Depth 1 bit* 8 bit Set the amount of color that the printer detects from the original document. Note: This menu item appears only when Color is set to Auto. JPEG Quality Best for content* 5-95 Set the quality of a JPEG‑format scanned image. Notes: • 5 reduces the file size, but lessens the
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    file size for each e‑mail. Size Error Message Specify an error message that the printer sends when an e‑mail exceeds its allowable file size. Note: You can type up 5-95 (75*) Set the quality of text on a scanned image. Note: An asterisk (*) next to a value indicates the factory default setting.
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    Password Path File Name Web Link Description Set the printer to send e‑mail as a web link. FTP FTP Defaults Menu item Description Format PDF (.pdf)* TIFF (.tif) JPEG (.jpg) XPS (.xps) Specify the file format for the scanned image. Note: An asterisk (*) next to a value indicates the factory
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    Understanding the printer menus 86 Menu item Description PDF Settings PDF Version 1.3 1.4 1.5* 1.6 1.7 Archival Version A‑1a* A‑1b Secure Off* On Archival (PDF/A) Off* On Set the PDF format for the scanned image. Note: Archival Version and Archival (PDF/A) appear only if PDF Version is set to
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    Understanding the printer menus 87 Menu item Description Darkness 1-9 (5*) Adjust the darkness of the scanned image. Orientation Portrait* Landscape Specify the orientation of text and graphics on the page. Original Size [List of paper sizes] Set the paper size of the
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    (5*) FTP Bit Depth 1 bit* 8 bit Set the amount of color that the printer detects from the original document. Note: This menu item appears only when Color is Level ‑4 to 4 (0*) Adjust the amount of background visible on a scanned image. Note: If you want to remove the background color from the
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    Understanding the printer menus 89 Menu item Description Temperature ‑4 to 4 (0*) Specify text on a scanned image. Text/Photo Default 5-95 (75*) Set the quality of text or photo image on a scanned image. Photo Default 5-95 (50*) Set the quality of a photo image on a scanned image. Use Multi
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    . Network Job Timeout Off On* (90 seconds) Set the time before the printer cancels a network print job. Banner Page Off* On Print a banner page. Scan to PC Port Range 9751:12000* Specify a valid port range for printers that are behind a port blocking firewall. Note: An asterisk (*) next to
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    is entered into the wireless settings of the access point. Specify the network mode. Enable Wi-Fi Direct‑capable devices to connect directly to the printer. Specify the standard for the Wi‑Fi network. Note: 802.11a/b/g/n/ac (2.4GHz/5GHz) and 802.11a/n/ac (5GHz) only appear when a Wi‑Fi option
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 92
    On Off* Stateless Address Autoconfiguration On* Off DNS Server Address Manually Assigned IPv6 Address Manually Assigned IPv6 Router Address Prefix All IPv6 Addresses All IPv6 Router Addresses Embedded Web Server. Enable and configure IPv4 settings in the printer. Enable and configure IPv6 settings in the
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    figuration information to clients. IPv4 Set Static IP Address IP Address Netmask Gateway Set the static IP address of your printer. Enable IPv6 On* Off Configure IPv6 in the printer. Enable DHCPv6 On Off* Run DHCPv6 in an IPv6 network. Stateless Address Autoconfiguration On* Off Set the network
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    Access Control (MAC) addresses: Locally Administered Address (LAA) and Universally Administered Address (UAA). Note: You can change the printer LAA manually. PCL SmartSwitch On* Off Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default
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    server address for Windows Internet Name Service (WINS). Enable BOOTP Off* On Allow the BOOTP to assign a printer IP address. Restricted Server List access the printer functionality. Block All Ports* Block Printing Only Block Printing and HTTP Only MTU Specify a maximum transmission unit (MTU)
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 96
    or printers that are attached to print servers. Menu item Description SNMP Versions 1 and 2c Enabled Off On* Allow SNMP Set Off On* Enable PPM MIB Off On* SNMP Community Configure Simple Network Management Protocol (SNMP) versions 1 and 2c to install print drivers and applications. Note: An
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 97
    Understanding the printer menus 97 Menu item Description SNMP Version 3 Enabled Off On* Set Read/Write Credentials User Name Password Set Read‑only Credentials User Name Password Authentication Hash MD5 SHA1* Minimum Authentication Level No Authentication, No Privacy Authentication, No Privacy
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    Base Configuration is set to Compatibility. Pre‑Shared Key Authenticated Connections Host [x] Address Key Configure the authenticated connections of the printer. Note: These menu items appear only when Enable IPSec is set to On. Certificate Authenticated Connections Host [x] Address[/subnet] Address
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    line. Note: An asterisk (*) next to a value indicates the factory default setting. HTTP/FTP Settings Note: This menu appears only in network printers or printers attached to print servers. Menu item Description Enable HTTP Server Off On* Access the Embedded Web Server to monitor and manage the
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 100
    Description HTTP Proxy IP Address FTP Proxy IP Address Configure the HTTP and FTP server settings. Note: These menu items appear only in some printer models. HTTP Default IP Port 1-65535 (80*) HTTPS Device Certificate FTP Default IP Port 1-65535 (21*) Timeout for HTTP/FTP Requests 1-299 (30
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    Google Cloud Print Menu item Description Registration Register Register the printer to the Google Cloud server. Options Enable Google Cloud Print to connect to your Google account. Options Always Print As Image Off* On Save the scanned output into image files. Note: An asterisk (*) next to a
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    Understanding the printer menus 102 Menu item Description SSID Set Preshared Key Specify the service set identifier (SSID) of the Wi‑Fi network. Set the preshared key (PSK) to authenticate and validate users on a Wi‑Fi connection. Show PSK
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    local3) 20 ‑ Local Use 4 (local4) 21 ‑ Local Use 5 (local5) 22 ‑ Local Use 6 (local6) 23 ‑ Local Use 7 (local7) Specify a facility code that the printer uses when sending log events to a remote server. Severity of Events to Log 0 ‑ Emergency 1 ‑ Alert 2 ‑ Critical 3 ‑ Error 4 ‑ Warning* 5 ‑ Notice
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 104
    Understanding the printer menus 104 Menu item Description E‑maiL Log Cleared Alert Off* On Send e‑mail notification to the administrator when a log entry is deleted. E‑maiL Log
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    for a print job that you want to repeat. Verify Job Expiration Off* 1 Hour 4 Hours 24 Hours 1 Week Set the expiration time that the printer prints a copy for the user to examine its quality, before printing the remaining copies. Note: An asterisk (*) next to a value indicates the factory default
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    Require All Jobs to be Held Set the printer to hold all print jobs. Off* On Keep duplicate documents Set the printer to print other documents with the same file verification of LDAP certificates. Mobile Services Management Use AirPrint Print Scan Fax To Enable functions in the AirPrint software
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    printer the reset has no effect on the printer security configuration. Minimum Password Length 0- that contains the printer menus. Device printer. Print a report about printer usage and supply status. Print a list of profiles that are stored in the printer. Print a report that contains the printer
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    Network Folder Shortcuts Description Print a report that lists the shortcuts that are stored in the printer. Fax Guides Connection Guide Copy Guide E‑mail Guide Fax Guide FTP Guide Information Guide Media Guide Description Prints all the guides Provides information about connecting the printer
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    the printer Provides information about solving print quality issues Provides information about ordering supplies Troubleshooting Troubleshooting Menu item Print Quality Test Pages Cleaning the Scanner Description Print sample pages to identify and correct print quality defects. Print instructions
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    secure the printer in place. Erasing printer memory To erase volatile memory or buffered data, turn off the printer. To erase Service Erase > 2 Select Sanitize all information on nonvolatile memory, and then press . 3 To start the job, select Continue, and then press . 4 Follow the instructions on
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    following circumstances: • The printer is being decommissioned. • The printer is being moved to a different department or location. • The printer is being serviced by someone from outside your organization. • The printer is being removed from your premises for service. • The printer is being sold to
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 112
    cable when possible to avoid potential problems caused by a damaged cable. Preparing to set up the printer on a wireless network Notes: • Make sure that your wireless network adapter is installed in your printer and working properly. For more information, see the instruction sheet that came with the
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 113
    . For more information, see the documentation that came with your access point. • A wireless network adapter is installed in your printer. For more information, see the instructions that came with the adapter. Using the Push Button method 1 From the control panel, navigate to: > Settings > > Network
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 114
    control panel, navigate to: > Settings > > Network/Ports > Network > 2 Follow the instructions on the display. > Network Overview > > Active Adapter > > Standard Cleaning printer parts Cleaning the printer CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior
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    Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock is near the product and easily accessible. Cleaning the scanner 1 Open the scanner cover. 2 Using a damp, soft, lint-free cloth, wipe the following areas
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    Maintaining the printer 116 • ADF glass pad • Scanner glass • Scanner glass pad 3 Close the scanner cover.
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    , and may deliver unpredictable results if third-party supplies and parts are used. Imaging component usage beyond the intended life may damage your KONICA MINOLTA printer or its associated components. Ordering a toner cartridge Notes: • The estimated cartridge yield is based on the ISO/IEC 19752
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    Maintaining the printer 118 Replacing parts and supplies Replacing the toner cartridge 1 Open the front door. 2 Remove the used toner cartridge.
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 119
    , and then shake it three times to redistribute the toner. 4 Insert the new toner cartridge. Note: Use the arrows inside the printer as guides. 5 Close the front door. Note: Dispose of the empty toner cartridge according to your local regulations. Do not burn the cartridge. CAUTION-POTENTIAL
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    Maintaining the printer 120 Replacing the imaging unit 1 Open the front door. 2 Remove the toner cartridge.
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 121
    the printer 121 3 Remove the used imaging unit. 4 Unpack the new imaging unit, and then shake it three times to redistribute the toner. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems
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    Note: Use the arrows inside the printer as guides. 6 Insert the toner cartridge. Note: Use the arrows inside the printer as guides. 7 Close the front door. Note: Dispose of the used imaging unit according to your local regulations. Do not burn the imaging unit. Replacing the pick tires 1 Turn off
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    Maintaining the printer 123 3 Remove the tray.
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    Maintaining the printer 124 4 Remove the used pick tires one after the other. 5 Unpack the new pick tires.
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    125 6 Insert the new pick tires. 7 Insert the tray. 8 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately
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    Maintaining the printer 126
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 127
    Maintaining the printer 127 4 Remove the tray insert, and then flip the tray base. 5 Remove the used pick roller assembly. 6 Unpack the new pick roller assembly.
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 128
    Maintaining the printer 128 7 Insert the new pick roller assembly. 8 Flip the tray base, and then insert the tray insert.
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    and properly grounded electrical outlet that is near the product and easily accessible. 11 Turn on the printer. Moving the printer Moving the printer to another location CAUTION-POTENTIAL INJURY: If the printer weight is greater than 18 kg (40 lb), then it requires two or more trained personnel to
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    the trays. Do not try to lift the printer and any options at the same time. • Always use the handholds on the printer to lift it. • Any cart used to move the printer must have a surface able to support the full footprint of the printer. • Any cart used to move the hardware options must have
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    before sending a print job. • The Embedded Web Server is disabled when the printer is in Hibernate mode. Conserving supplies • Print on both sides of the paper. Note: Two-sided printing is the default setting in the print driver. • Print multiple pages on a single sheet of paper. • Use the preview
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    tray. Load paper as shown in the illustration. • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use recommended paper • Use only recommended paper or specialty media
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    type are set correctly on the computer or printer control panel. • Store paper according to manufacturer recommendations. Identifying jam locations • When Jam Assist is set to On, the printer automatically flushes blank pages or partially printed pages with or Auto, the printer reprints jammed pages. Jam location 1 Automatic document feeder 2
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    Clearing jams 134 Paper jam in the front door 1 Remove the tray. 2 Open the front door.
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 135
    Clearing jams 135 3 Remove the toner cartridge. 4 Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor
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    Clearing jams 136 5 Remove the jammed paper. Note: Make sure that all paper fragments are removed.
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    Clearing jams 137 6 Insert the imaging unit. Note: Use the arrows inside the printer as guides. 7 Insert the toner cartridge. Note: Use the arrows inside the printer as guides. 8 Close the front door. 9 Insert the tray. Paper jam in the rear door 1 Open the rear door. CAUTION-HOT SURFACE: The
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 138
    Clearing jams 138 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Close the rear door. Paper jam in the standard bin Remove the jammed paper. Note: Make sure that all paper fragments are removed.
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    Clearing jams 139 Paper jam in the duplex unit 1 Remove the tray. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 140
    Clearing jams 140 3 Insert the tray. Paper jam in trays 1 Remove the tray. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed.
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    . Note: Make sure that all paper fragments are removed. 3 Flex, fan, and align the paper edges before loading. 4 Reload paper, and then adjust the paper guide.
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 142
    Clearing jams 142 Paper jam in the automatic document feeder 1 Remove all original documents from the ADF tray. 2 Open the ADF cover. 3 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 4 Close the ADF cover.
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    143 Troubleshooting Network connection problems Cannot open Embedded Web Server Action Step 1 Check if you are using a supported browser: • Internet Explorer® version 9 or later • Safari version 8.0.3 or later • Google ChromeTM • Mozilla Firefox Yes Go to step 2. Is your browser supported? Step
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    Web Server. Did the Embedded Web Server open? Yes Go to step 7. No Contact your administrator. The problem is solved. Contact customer support. Checking the printer connectivity 1 From the control panel, navigate to: > Settings > > Reports > > Network > 2 Select Network Setup Page, and then
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    more information, see "Adding available options in the print driver" on page 191. b Resend the print job. The problem is solved. Does the internal option operate correctly? No Go to step 4. Contact customer support. Paper feed problems Envelope seals when printing Action Yes 1 Use envelopes
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    correctly? Tray linking does not work Action Step 1 a Check if the trays have the same paper size and paper type. b Check if the guides are positioned correctly. c Print the document. Yes The problem is solved. Do the trays link correctly? Step 2 a From the control panel, navigate to: The
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 147
    Troubleshooting 147 Paper frequently jams Action Yes Step 1 a Pull out the tray. b Check if the paper is loaded correctly. Go to step 2. Notes: • Make sure that the paper guides printer is detecting the correct paper size. b Resend the print job. The problem The problem is support. solved
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 148
    Troubleshooting 148 Printing problems Confidential and other held documents do not print Action Yes Step 1 The problem is a documents. The problem is solved. Are the documents printed? Step 3 The problem is If you are printing from the Internet, then the printer may be reading solved.
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    Troubleshooting 149 Action Step 5 a Add printer memory. b Resend the print job. Are the documents printed? Yes The problem is solved. Slow printing Action Yes Step 1 Go to step 2. a Make sure that the printer is not in Eco‑Mode and Quiet Mode. b Print the document. Is the printer still
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    see "Selecting a location for the printer" on page 9. b Print the document. No The problem is solved. Is the printer still printing slow? Step 7 a Add more printer memory. b Print the document. Contact customer The problem is support. solved. Is the printer still printing slow? Print jobs do
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    the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Step 1 a Check if the printer is using a genuine and supported toner
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    unit to redistribute the toner. 4 Insert the imaging unit, and then insert the toner cartridge. b Print the document. No The problem is solved. Is the printer printing blank or white pages? Step 3 Contact customer Check the status of the toner cartridge, and replace if necessary. support
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    Troubleshooting 153 Action Step 1 a Check if the printer is using a genuine and supported toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. Yes Go to step 2. Is the print dark? Step 2 Go to step 3. a Turn off the printer, wait for
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 154
    Replace the imaging unit. b Print the document. Contact customer The problem is support. solved. Is the print dark? Fine lines are not printed correctly Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 155
    the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Step 1 a Check if the printer is using a genuine and supported toner
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 156
    the document. Yes Go to step 2. No The problem is solved. Does gray background appear on prints? Step 2 a Check if the printer is using a genuine and supported toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. b Print the document. Go to step 3. The
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 157
    obstruction between the charge roller and photoconductor drum. c Insert the imaging unit. d Print the document. Does gray background appear on prints? Step 6 a Replace the imaging unit. b Print the document. Does gray background appear on prints? Contact customer The problem is support. solved.
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 158
    the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action a Check if the printer is using a genuine and supported toner cartridge
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 159
    the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Step 1 a Check if the printer is using a genuine and supported toner
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 160
    shake the imaging unit to redistribute the toner, and then insert it. e Insert the toner cartridge. f Turn off the printer, wait for 10 seconds, and then turn on the printer. g Print the document. Is the print light? 160 No The problem is solved. The problem is solved. The problem is solved
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 161
    8 a Replace the imaging unit. b Print the document. Contact customer The problem is support. solved. Is the print light? Mottled print and dots Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 162
    Troubleshooting 162 Action Step 2 Check the printer for leaked toner contamination. Is the printer free of leaked toner? Step 3 a Replace the toner cartridge. b Print the document. Is the print mottled? Step 4 Check the status of the imaging unit. From the control panel, navigate to: Status/
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 163
    Troubleshooting 163 Action Yes Step 2 Go to step 3. a Adjust the guides in the tray to the correct position for the paper loaded. b Print the document. No The problem also change the settings from the printer control panel. b Print the document. The problem is solved. Is the paper curled
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 164
    Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Yes Step 1 Go to step 2. a Adjust the guides in the tray
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 165
    2 a Replace the imaging unit. b Print the document. Contact customer support. The problem is solved. Do the repeating defects appear? Solid black pages Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 166
    solid black pages? Step 4 Check the imaging unit for signs of damage. Is the imaging unit free from damage? Step 5 a Replace the imaging unit. b Print the document. Is the printer printing solid black pages? Contact customer Go to step 5. support. Contact customer The problem is support. solved.
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    printer is using a genuine and supported toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. b Print the document. Yes Go to step 2. No The problem is solved. Are text or images cut off? Step 2 Go to step 3. a Remove, and then insert the imaging unit
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 168
    Replace the imaging unit. b Print the document. Are text or images cut off? Contact customer The problem is support. solved. Toner easily rubs off Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 169
    Troubleshooting 169 Action Step 1 a Check if the printer is using a genuine and supported toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. b Print the document. Yes Go to step 2. No The problem is solved. Does the toner easily rub off? Step 2
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 170
    Troubleshooting Action Yes Step 2 Go to step 3. a Remove the toner cartridge, and then remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 171
    and supported toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. b Print the document. Go to step 4. The problem is solved. Do vertical dark lines or streaks appear on prints? Step 4 Go to step 5. a Remove, and then insert the imaging unit. Warning
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 172
    Troubleshooting Action Step 5 a Replace the imaging unit. b Print the document. Do vertical dark lines or streaks appear on prints? Vertical dark streaks with print missing 172 Yes Contact customer support. No The problem is solved. Note: Before solving the problem, print the Print Quality Test
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 173
    Troubleshooting 173 Action Step 2 a Check if the printer is using a genuine and supported toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. b Print the document. Yes Contact customer support. No The problem is solved. Do vertical dark streaks with
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 174
    Troubleshooting 174 Action Step 1 a Check if the printer is using a genuine and supported toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. Yes Go to step 2. No The problem is solved. Do vertical white lines appear on prints? Step 2
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 175
    ? Step 7 Install the correct print driver. The problem is solved Is the printer responding? Step 8 The problem is Turn off the printer, wait for about 10 seconds, and then turn it back solved. on. Is the printer responding? Adjusting toner darkness 1 From the control panel, navigate
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 176
    Troubleshooting 176 Action Yes Step 2 The problem is a Depending on your operating system, specify . b Print the document. The problem is solved. Is the document printed from the correct tray? No Go to step 3. Contact customer support. Faxing problems Cannot send or receive faxes Action
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 177
    Troubleshooting printer to that wall jack. Can you send or receive a fax? Step 5 The problem is Check if the printer is connected to an analog phone service supports analog use. For more information, contact your DSL provider. • If you are using a private branch exchange (PBX) telephone service
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 178
    > Fax > Analog Fax Setup > Fax Receive Settings > Rings to Answer The problem is solved. For non-touch-screen printer models, press through the settings. to navigate Can you receive faxes? No Contact customer support. No Go to step 2. Contact customer support. No Go to step 2. Contact customer
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 179
    Controls. c Select a Max Speed setting. d Apply the changes. Is the fax print quality satisfactory? Step 3 Replace the toner cartridge. The problem is solved. For more information, see the instruction sheet that came with the supply. Is the fax print quality satisfactory? No Go to step 2. Go
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 180
    the printer. b Resend the scan job. Can you send the scan job? No Go to step 2. Contact customer support. Partial copies of document or photo Action Yes Step 1 The problem is a Make sure that the document or photo is loaded facedown on solved. the upper left corner of the scanner glass
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 181
    cloth, wipe the ADF glass and the white underside of the scanner cover. c Close the scanner cover. No The problem is solved. Do vertical streaks appear on scanned documents? Step 2 Contact customer a Open the ADF cover. support. b Using a damp, soft, lint‑free cloth, wipe the ADF glass and
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 182
    No Go to step 2. Go to step 3. Contact customer support. Scanner does not close Action Remove obstructions that keep the scanner unit open. Did the scanner unit close correctly? Yes The problem is solved. No Contact customer support. Scanning takes too long or freezes the computer Action Close
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 183
    Troubleshooting 183 Scanner does not respond Action Step 1 a Check if the printer is turned on. b Resolve any error messages that appear on the display. c Copy or scan the document. Yes The problem is solved. Is the scanner responding? Step 2 a Check if the power cord is connected properly to
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 184
    the margins of the Copy Quick Test page closely match the original document. Contacting customer support Before contacting customer support, make sure to have the following information: • Printer problem • Error message • Printer model type and serial number Visit the place where you purchased your
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 185
    Hardware Available internal options • User Flash • Font cards • Firmware cards - Bar Code - IPDS Accessing the controller board CAUTION optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 186
    of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 187
    Upgrading and migrating 187 4 Unpack the optional card. Warning-Potential Damage: Do not touch the connection points along the edge of the card. 5 Push the card firmly into place. Note: The entire length of the connector on the card must touch and be flush against the controller board. Warning-
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 188
    is greater than 18 kg (40 lb), then it requires two or more trained personnel to lift it safely. 5 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 189
    Windows operating systems, the print drivers and utilities are supported in both 32‑ and 64‑bit versions. Installing the printer driver For Windows users 1 Insert the Drivers CD in the CD/DVD drive of your PC. 2 Follow the instructions on the computer screen. 3 Click Printer Install, and then follow
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 190
    . This completes the installation process of the printer driver. Then, add the printer to the computer. 8 Select System Preferences... in the Apple menu. 9 Click the Printers & Scanners icon. → In Mac OS X 10.8, click the Print & Scan icon. 10 Click +. → If a target printer name is found in the list
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 191
    printer. Adding available options in the print driver For Windows users 1 Open the printers folder. 2 Select the printer Firmware Exporting or importing a configuration file You can export the configuration settings of your printer Configuration. 3 Follow the instructions on the screen. Updating firmware
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 192
    Upgrading and migrating 192 3 Apply the changes.
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 193
    Guide. Information included in User's Guide is subject to change without notice. Trademarks KONICA MINOLTA, the KONICA MINOLTA logo, Giving Shape to Ideas, PageScope, and bizhub are registered trademarks or trademarks of KONICA MINOLTA and service marks of Mopria Alliance, Inc. in the United States
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 194
    the Software and any copy made from it are retained by KONICA MINOLTA or KONICA MINOLTA Licensor. In no event, this Agreement shall be deemed to assign iv) make one copy of the Software only for backup purpose in the support of the normal and intended use of the Software; (v) transfer the Software
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 195
    WILL NOT BE IMPACTED. PRINTER AGREEMENT Please read before opening: Opening this package, installing the printing device software, or using the products inside confirms your acceptance of these contract terms: This printer is designed to work only with genuine KONICA MINOLTA, INC. supplies and you
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 196
    196 SUPPLIES AGREEMENT Please read before opening: By opening this package, you accept these contract terms. The supplies inside: (1) are sold at a special price contingent upon your agreement to use the supplies only once and return the supplies only to KONICA MINOLTA, INC. for remanufacturing or
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 197
    197 Product disposal Do not dispose of the printer or supplies in the same manner as normal 325 Copy The product is generating hard‑copy output from hard‑copy original 550 documents. Scan The product is scanning hard‑copy documents. 14.5 Ready The product is waiting for a print job. 10.5
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 198
    or regions 3 days The amount of time the printer waits after a job is printed before it enters power consumption claims are provided in power units of Watts, the power consumption should be Patent acknowledgment The use of this product or service is subject to the reasonable, non-discriminatory
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 199
    for TLS Elliptic Curve Cipher Suites with SHA-256/382 and AES Galois Counter Mode (GCM) implemented in the product or service. The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 200
    Button method 113 conserving supplies 131 contacting customer support 184 control panel using 13 controller board accessing 185 copy troubleshooting partial copies of documents or photos 180 poor copy quality 181 scanner does not respond 183 scanner unit does not close 182 copying creating shortcuts
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 201
    menu 99 I identifying jam locations 133 imaging unit ordering 117 replacing 120 importing a configuration file using the Embedded Web Server 191 indicator light understanding the status 13 201 installing an optional card 186 installing the printer driver 189 internal options firmware cards 185 font
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 202
    print 161 moving the printer 9, 129 multipurpose feeder loading 18 N Network Setup Page printing 15 noise emission levels 196 non‑volatile memory 111 erasing 110 notices 196, 197, 198 O optional card installing 186 ordering imaging unit 117 toner cartridge 117 Out of Service Erase menu 57 P paper
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 203
    , ordering imaging unit 117 supply notifications configuring 117 supported operating systems 189 supported paper sizes 20 supported paper types 22 supported paper weights 22 T toner cartridge ordering 117 replacing 118 toner darkness adjusting 175 trays installing 188 loading 16 troubleshooting cannot
  • Konica Minolta bizhub 3622 | bizhub 3622 User Guide - Page 204
    KONICA MINOLTA parts 117 using genuine KONICA MINOLTA supplies 117 using the ADF copying 25 using the control panel 13 using the Embedded Web Server 14 using the scanner glass copying 25 V vertical dark lines on prints 171 vertical dark streaks on output when scanning connecting the printer to 113
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User's Guide
2018. 6
AAFN-9565-12A