Konica Minolta bizhub 3622 bizhub 3622 User Guide - Page 145
Paper feed problems, Envelope seals when printing
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Troubleshooting 145 Action Yes Step 3 Check if the internal option is properly installed in the controller board. The problem is solved. a Turn off the printer, and then unplug the power cord from the electrical outlet. b Make sure that the internal option is installed in the appropriate connector in the controller board. c Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. Does the internal option operate correctly? Step 4 a Check if the internal option is available in the print driver. Note: If necessary, manually add the internal option in the print driver to make it available for print jobs. For more information, see "Adding available options in the print driver" on page 191. b Resend the print job. The problem is solved. Does the internal option operate correctly? No Go to step 4. Contact customer support. Paper feed problems Envelope seals when printing Action Yes 1 Use envelopes that have been stored in a dry environment. Note: Printing on envelopes with high moisture content can seal the flaps. 2 Resend the print job. Does the envelope seal when printing? Contact customer support. No The problem is solved.