Konica Minolta bizhub 3622 bizhub 3622 User Guide - Page 147
Paper frequently jams, Jammed s are not reprinted, Step 1, Notes, Settings, Device, Notifications
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Troubleshooting 147 Paper frequently jams Action Yes Step 1 a Pull out the tray. b Check if the paper is loaded correctly. Go to step 2. Notes: • Make sure that the paper guides are positioned correctly. • Make sure that the stack height is below the maximum paper fill indicator. • Make sure to print on recommended paper size and type. c Insert the tray. d Print the document. No The problem is solved. Do paper jams still occur frequently? Step 2 Go to step 3. a From the Paper menu on the control panel, check if the printer is detecting the correct paper size. b Resend the print job. The problem is solved. Do paper jams still occur frequently? Step 3 a Load paper from a fresh package. b Print the document. Contact customer The problem is support. solved. Do paper jams still occur frequently? Jammed pages are not reprinted Action 1 From the control panel, navigate to: > Settings > > Device > > Notifications > 2 From the Jam Content Recovery menu, set Jam Recovery to On or Auto, Yes The problem is solved. No Contact customer support. and then press . Are the jammed pages reprinted?