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Konica Minolta bizhub C552 AU-211P Authentication Unit User Guide for bizhub C - Page 64

Troubleshooting, If any of the above errors recur after taking the specified action, or if other

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Appendix 5 5.3 Troubleshooting If an error occurs during running, refer to the following. Status Point to be checked Action Failed to login. Did you enter the correct PIN Check the PIN code, and enter the code? correct one. Cannot login. Is the PKI card locked? If the number of authentication failures reaches a specific limit, the PKI card will be locked to prevent the authentication. For details on how to unlock the PKI card, contact the PKI card administrator. Scanning does not start. Did you restart the MFP after connecting this unit to the MFP? Turn the MFP Main Power off, disconnect the USB cable from either the MFP or this unit once, and connect it again. Wait at least 10 seconds, and turn the MFP Main Power on. You will not be able to use this system if you format the HDD after changing the encryption word or the setting of "Encryption Priority" or "Overwrite Priority" to temporarily overwrite HDD data. In that case, contact your service representative. If any of the above errors recur after taking the specified action, or if other errors occur, contact your service representative. AU-211P 63

Section	Page
Contents	2
1 Introduction	4
1.1 Safety Information	5
2 Getting Started	8
2.1 Product Overview	8
2.2 Part names and their functions	9
2.3 Pre-Setting	10
2.3.1 Configuring Network Settings	10
2.3.2 Registering Active Directory for Authentication	12
2.3.3 Correcting the MFP Time	13
2.3.4 Registering the DNS Server Associated with Active Directory	14
2.3.5 Specifying the PIV Transitional Mode	15
2.3.6 Configuring Settings for Verifying the Active Directory Certificate	16
2.4 Operation Settings	21
3 How to Use the Authentication Unit	22
3.1 Login and Logout	22
3.1.1 Login	22
3.1.2 Logout	24
3.2 Functions Using the PKI Card Authentication System	25
3.3 Address Search (LDAP) Using PKI Card	26
3.3.1 Overview	26
3.3.2 Related Settings	27
3.3.3 Handling Address Search (LDAP)	29
3.4 SMB TX Using PKI Card	32
3.4.1 Overview	32
3.4.2 Related Settings	33
3.4.3 Using SMB TX	35
3.5 Scan to E-mail (S/MIME) Using PKI Card	37
3.5.1 Overview	37
3.5.2 Related Settings	38
3.5.3 Encrypting an E-Mail and Adding a Digital Signature	40
3.6 PKI Card Print	41
3.6.1 Overview	41
3.6.2 Installing the Printer Driver	42
3.6.3 Specifying the Print Data Deletion Time	45
3.6.4 Handling PKI Card Print	46
3.7 Scan To Me	51
3.7.1 Overview	51
3.7.2 Before Using Scan To Me	53
3.7.3 Related Settings	53
3.7.4 Handling Scan To Me	54
3.8 Scan To Home	55
3.8.1 Overview	55
3.8.2 Before Using Scan To Home	56
3.8.3 Related Settings	57
3.8.4 Using Scan To Home	58
4 Added or Changed Setting Information	59
4.1 User Settings	59
4.1.1 System Settings	59
4.2 Administrator Settings	60
4.2.1 System Settings	60
4.2.2 User Authentication/ Account Track	60
4.2.3 Network Settings	61
4.2.4 Security Settings	62
4.2.5 License Settings	62
5 Appendix	63
5.1 Product Specifications	63
5.2 Cleaning the Authentication Unit	63