Konica Minolta magicolor plus magicolor plus Copyboard M-12S/M-12W/M-125 User - Page 34

Meaning of Error Messages / Troubleshooting USB Memory • There is no available space. is full • Please delete unnecessary data using a personal computer (See Page E-27). An unsupported printer is connected Time setting error • A printer that is not supported by the • Press the ON/Standby button and copyboard has been connected. switch off the power. When a record is required, switch on the power and save to USB memory. • An error has arisen when setting the time. • When the ON/Standby button is pressed, the display switches to "c1". Start the setting over from the year. If the problem persists, please contact your nearby PLUS Vision sales office, dealer, or store. Troubleshooting Please check the following matters before making a request for servicing. Copyboard Related Condition Please Check Pressing the ON/Standby not switch on the power. button does • Check whether the cable of the AC power adapter is disconnected from the DC connector of the Copyboard or the wall outlet. (Unplug the AC power cable from the outlet, wait several seconds and then plug it back into the outlet again.) Writing on the sheet is not erased with • Was a marker other than a dedicated marker used? the eraser. (Moisten a cloth with water or neutral detergent, wring well, and wipe carefully.) Portions of writing or lines are not printed • Portions of blurred characters or thin lines may not be printed or stored in or stored in memory. USB memory. • Change Density setting to "Dark". Scanned copy (image) is dirty, Erase • Is there marker residue or substantial quantities of refuse on the sheet? Reminder function is activated even when (If the sheet is dirty, moisten a soft cloth with water, wring well, then wipe sheet is erased with the eraser the sheet in a stroking manner.) The ruled line of the sheet appears on the • Check the density indicator, and select standard density if the setting is print or in the file of the USB memory, or darker. the black ink mixes into other color in the case of Color Mode. When the copyboard and PC are con- • Has the USB driver in the CD-ROM been properly registered in the device nected, the supplied utility program does manager? (An exclamation mark (!) will be affixed if it has not been regisnot operate after installation of the USB tered.) (If not registered, delete the USB driver and reinstall it.) driver When the copyboard and PC are con- • Check whether the copyboard is in an operable condition, and whether nected, the PC does not recognize the the USB cable is connected properly. copyboard • Is the copyboard connected to the PC via a USB hub? (Connect the copyboard directly to the USB port of the PC.) * If the problem persists, please contact your nearby PLUS Vision sales office, dealer, or store. E-34