Kyocera ECOSYS FS-2020D FS-2020D/3920DN/4020DN Operation Guide (Basic)
Kyocera ECOSYS FS-2020D Manual
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- Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 1
FS-2020D FS-3920DN FS-4020DN OPERATION GUIDE Please read this Operation Guide before using this machine. Keep it close to the machine for easy reference. - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 2
Guide) Describes how to load paper, print, replace toner, clean the printer, and troubleshooting. Advanced Operation Guide Explains paper guidelines, how to use the operation panel and possible connections between the printer and the computer. Installation Guide Explains how to install this printer - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 3
2-1 Loading Paper into the Cassette 2-2 Loading Paper into MP (Multi-Purpose) Tray 2-6 Loading Envelopes into the MP Tray 2-8 3 Connecting and Printing 3-1 Connections 3-2 Changing Network Interface Parameters 3-4 Printing a Network Interface Status Page 3-12 Installing the Printer Driver - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 4
ii - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 5
this information before using your machine. This chapter provides information on the following topics: Legal Information iv License Agreements v Safety Information xi Symbols xvi Installation Precautions xvii Precautions for Use xix About the Operation Guide xxi Conventions in This - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 6
ANY DAMAGE CAUSED BY IMPROPER INSTALLATION. Notice on Software SOFTWARE USED WITH THIS PRINTER MUST SUPPORT THE PRINTER'S EMULATION MODE. The printer is factory-set to emulate the PCL. The emulation mode can be changed. Notice The information in this guide is subject to change without notification - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 7
IF YOU DO NOT SO RETURN THE DEVICE WITHIN THE 14 DAYS, THEN YOU WILL BE ASSUMED TO HAVE AGREED TO THESE TERMS AND CONDITIONS. The Programs are , you may use the Programs only with the device on which they are installed and transfer possession of the Programs and the device to another party. If you - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 8
of such damages. IBM will not be liable for any damages developer of Programs supplied to IBM. IBM's and the developer's limitations of remedies are not cumulative. Such developer you acquired the Program in the United States, this license is governed by fonts in this printer are licensed from Monotype - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 9
or decompile the Software. 7. Monotype Imaging warrants that for ninety (90) days after delivery, the Software will perform in accordance with Monotype Imagingpublished specifications, and the diskette will be free from defects in material and workmanship. Monotype Imaging does not warrant that the - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 10
whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit ( DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 11
being used are not cryptographic related :-). 4 If you include any Windows specific code (or a derivative thereof) from the apps directory (application DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 12
installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation Åfs United States of America. Interface Connectors IMPORTANT Be sure to power off the printer - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 13
exposure. Radio Frequency Transmitter This machine contains a transmitter module. We, the manufacturer (Kyocera Mita Corporation) hereby declare that this equipment (page printer), models FS-2020D/FS-3920DN/FS-4020DN are in compliance with the essential requirements and other relevant provisions of - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 14
label indicating compliance with the CDRH regulations must be attached to laser products marketed in the United States. Ozone Concentration These printers generate ozone gas (O3), which may concentrate in the place of installation and cause an unpleasant smell. To minimize the concentration of ozone - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 15
: This Page Printer Model FS-4020DN is 28ppm (FS-2020D is the 30ppm, FS-3920DN is the 35ppm); A4 size and utilizes plain paper; dry toner; etc. The printer can be equipped with several optional enhancement units, such as a PF-310 paper feeder. conforms to the following product specifications: AS/NZS - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 16
oder weniger gemäß EN ISO 7779. Disclaimer Kyocera Mita will not be liable to customers or any other paper as a duplex printing, it is possible to lower the amount of paper used. Recycled Paper This printer supports recycled paper which reduces the load on the environment. Your sales or service - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 17
Energy Star (ENERGY STAR®) Program We have determined as a participating company in the International Energy Star Program that this product is compliant with the standards laid out in the International Energy Star Program. xv - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 18
related section includes information on actions which must be performed. Specifics of the required action are indicated inside the symbol. Please contact your service representative to order a replacement if the safety warnings in this Operation Guide are illegible or if the guide itself is missing. - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 19
rear cover, to allow air to be properly ventilated out of the printer. 11-13/16" (300mm) 11-13/16" (300mm) 11-13/16" 7-7/8" (300mm) (200mm) * 23-5/8" (600mm) * 15-3/4" (400mm) when the optional face up tray (PT-310) is attached. Other Precautions Adverse environmental conditions may affect the - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 20
short. If an earth connection is not possible, contact your service representative. Other precautions Connect the power plug to the closest outlet main disconnect device. Ensure that the socket/outlet is located/installed near the equipment and is easily accessible. Handling of plastic bags - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 21
service representative. If anything harmful (paper clips, water, other fluids, etc.) falls into the machine, turn the main power switch contact your service representative for maintenance or repair will not be used for a short period of time (overnight, etc.), turn the power switch off (O). If it will - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 22
trouble. It is therefore recommended that you consult with your service representative in regard to cleaning switch, or pull out the power plug during printing. When lifting or moving the machine, contact your service If coughing develops, contact a physician. • If you do happen to ingest toner, rinse - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 23
specifications for this printer and how to load paper into the cassette or MP tray. 3 Connecting and Printing This chapter explains how to start up the printer, print from your PC, and use the application software included in the CD-ROM. 4 Maintenance This chapter explains how to replace the toner - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 24
to tear it. Torn pieces of paper are difficult to remove and may be easily overlooked, deterring the paper jam recovery. Warning Used to alert users to the possibility of personal injury. WARNING If you ship the printer, remove and pack the developer unit in a plastic bag and ship them separately - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 25
functions. Try to be familiar with the names and functions of these parts for correct use and optimal performance. Components at the Front of the Printer 1-2 Components at the Rear of the - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 26
the Printer 23 1 8 7 4 5 6 1 Top Cover 2 Paper Stopper 3 Top Tray 4 Right Cover 5 Operation Panel 6 USB Memory Slot 7 Paper Cassette 8 MP (Multi-Purpose) Tray Components at the Left of the Printer and Internal Components 2 1 4 3 1 Left Cover 2 Toner Container 3 Power Switch 4 Waste Toner Box - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 27
Components at the Rear of the Printer 1 2 3 4 6 5 7 1 USB Interface Connector 2 Network Indicators (FS-3920DN/FS-4020DN only) 3 Network Interface Connector (FS-3920DN/FS-4020DN only) 4 Parallel Interface Connector 5 Power Cord Connector 6 Rear Unit 7 Option Interface Slot (Network/CF card/Hard - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 28
Operation Panel 1 2 7 3 6 5 4 1 Indicators 2 Message Display 3 Cursor Keys 4 [GO] Key 5 [Cancel] Key 6 [OK] Key 7 [MENU] Key 1-4 Machine Parts - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 29
2 Loading Paper This chapter explains the procedure for loading paper in the cassette and the MP tray. Loading Paper into the Cassette 2-2 Loading Paper into MP (Multi-Purpose) Tray 2-6 Loading Envelopes into the MP Tray 2-8 Loading Paper 2-1 - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 30
paper size dial so that the size of the paper you are going to use appears in the paper size window. Note When the paper size dial is set to OTHER the paper size must be set into the printer on the operation panel. Refer to the Custom Paper Size section in the Advanced Operation Guide. 2-2 Loading - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 31
paper guides and paper stopper all the way out, insert the paper, then adjust the paper guides and paper stopper to the size of the paper. Adjust them so that they are in light contact with the paper. 6 Fan the paper, then tap it on a level surface to avoid media jams or skewed printing. Loading - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 32
is facing down and the paper is not folded, curled, or damaged. Note Do not load more paper than will fit under the load limits on the paper guides. 8 Set the stack of paper so that it is under the clips as shown. 9 Insert the paper cassette into the slot in the printer. Push it straight in as - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 33
There is a paper gauge on the right side of the front of the paper cassette to indicate the remaining paper supply. When paper is exhausted, the pointer will go down to the level of (empty). Loading Paper 2-5 - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 34
Loading Paper into MP (Multi-Purpose) Tray The MP tray can accommodate the various paper sizes and can hold approximately 100 sheets of paper. 1 Fan the media (paper/transparencies), then tap it on a level surface to avoid media jams or skewed printing. 2 Pull the MP tray towards you until it stops. - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 35
will then come out flat. When loading envelope, place with the envelope flap closed and keep the printing side face-up. Insert envelope against the guide with the flap on the front or left side until they stop. 6 Set the MP tray paper size on the printer's operation panel. Refer to the Setting MP - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 36
Loading Envelopes into the MP Tray To print on the envelopes, follow the instructions below. 1 Open the rear unit. 2 Press the green buttons to change the thickness of paper. CAUTION The fuser unit inside the printer is hot. Do not touch it with your hands as it may result in burn injury. 3 Close - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 37
included in the CD-ROM. Connections Changing Network Interface Parameters Printing a Network Interface Status Page Installing the Printer Driver Printing from Application Software Status Monitor Uninstalling Software (Windows PC) 3-2 3-4 3-12 3-13 3-19 3-20 3-24 Connecting and Printing 3-1 - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 38
the parallel cable to the parallel interface connector at the rear of this machine. Note Use a parallel printer cable that complies with IEEE 1284 standards. For optimum performance, install the printer close to the PC. The connection cable should be shielded and no longer than 3 meters (10 feet - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 39
Press the Power Switch to On ( | ). The printer begins to warm up. IMPORTANT If you install the starter toner container and switch on the power, after a moment the message Please wait(Adding toner) is displayed. When the printer is first switched on after toner installation, there will be a delay of - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 40
Network >TCP/IP Off Changing Network Interface Parameters This printer supports TCP/IP, TCP/IP (IPv6), NetWare, AppleTalk, IPP, SSL Server, IPSec protocols, and Security Level. For more information, refer to the Advanced Operation Guide. Note After all network related settings have been done, turn - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 41
>TCP/IP On >>DHCP Off TCP/IP This section describes how to enable the TCP/IP protocol. > 1 If TCP/IP is set to Off, use U or V to select On and press [OK]. 2 Press Z. Each time you press U or V, the selection changes. >>IP Address 000.000.000.000 >>Subnet Mask 000.000.000.000 >>Gateway 000. - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 42
>TCP/IP (IPv6) > On >>RA(Stateless) Off TCP/IP (IPv6) This section describes how to enable the TCP/IP (IPv6) protocol. 1 If TCP/IP (IPv6) is set to Off, use U or V to selecto On and press [OK]. 2 Press Z. Each time you press U or V, the selection changes. >>DHCPv6 Off >>RA(Stateless) ?Off 3 - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 43
NetWare, AppleTalk, IPP, SSL Server or IPSec to connect to a network, you must enter an administrator ID and press [OK]. The default setting is the numeric part of your printer's model name. If you use FS-2020D, enter "2020". If you are using NetWare, AppleTalk, IPP, SSL Server or IPSec to connect - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 44
High Set the Security Level to High. >NetWare > On >>Frame Type Auto NetWare This section explains the procedure for enabling NetWare. 1 Enter the administrator ID and password. Then, if NetWare is set to Off, use U or V to select On and press [OK]. 2 Press Z. >>Frame Type ?Auto 3 Press [OK - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 45
3 Press [OK] again. 4 Press [MENU]. The display returns to Ready. IPP This section explains the procedure for enabling IPP. 1 Enter the administrator ID and password. Then, if IPP is set to Off, use U or V to select On. 2 Press [OK]. A blinking question mark (?) appears. 3 Press [OK] again. 4 Press - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 46
U or V. 5 Press [OK]. 6 Press [MENU]. The display returns to Ready. IPSec This section explains the procedure for enabling IPSec. 1 Enter the administrator ID and password. Then, if IPSec is set to Off, use U or V to select On. 2 Press [OK]. A blinking question mark (?) appears. 3 Press [OK] again - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 47
>Security Level High Security Level Security Level is primarily a menu used by service personnel for maintenance work. There is no need for customers to use this menu. Connecting and Printing 3-11 - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 48
is used to adjust the print quality and to carry out printer maintenance. The options available in Adjust/Maintenance are as follows: • Restart Printer • Service IMPORTANT Service is primarily a menu used by service personnel for maintenance work. There is no need for customers to use this menu - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 49
Installing the Printer Driver According to the instructions of the Installation Guide, connect the PC to the printer and turn on them to install the printer driver. For more information on printer driver, refer to the KX Driver User Guide in the CDROM. Installing the Printer Driver on Windows PC - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 50
the settings and click Install. Printer driver installation starts. Note During any point in the installation process, if the Windows Security warning dialog box appears, click Install this driver software anyway. If the Hardware Installation screen appears in Windows XP, click Continue Anyway - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 51
the settings and click Install. Printer driver installation starts. Note During any point in the installation process, if the Windows Security warning dialog box appears, click Install this driver software anyway. If the Hardware Installation screen appears in Windows XP, click Continue Anyway - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 52
. 5 Double-click Kyocera OS X x.x. 6 The printer driver installation program starts up. 7 Choose Select Destination, Installation Type and then install the printer driver as directed by the instructions in the installation software. Note In addition to Easy Install, the Installation Type options - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 53
Fax. 9 Click the plus symbol (+) to add the installed printer driver. 10 Click the IP icon for an IP connection or the AppleTalk icon for an AppleTalk connection and then enter the IP address and printer name. 11 Select the installed printer driver and click Add. 12 Select the options available for - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 54
13The selected printer is added. This completes the printer setup procedure. 3-18 Connecting and Printing - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 55
of printer names. All the installed printers are listed. Click the name of the printer. 4 Use Number of copies to enter the number of copies required. Up to 999 copies can be printed.For Microsoft Word, we recommend that you click Options and specify Use printer settings for the Default tray. 5 To - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 56
settings for printers not included in the KX Driver. The Status Monitor is installed automatically during KX Driver installation. Accessing . Pop-up window 3D View Status Monitor icon Pop-up window If an information notification event occurs, a pop-up window appears. This window only appears when - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 57
Status Monitor icon is displayed in the taskbar notification area when the Status Monitor is running. When you position the cursor over the icon, the printer name appears. Connecting and Printing 3-21 - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 58
check box to enter text you would like to hear played for events. Although a sound file is unnecessary, this function is applicable for Windows XP and Windows Vista. To use this function, follow these steps. 1 Select Enable Event Notification. 2 Select an event or sound file to use with the text - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 59
Tab The Appearance tab is contains the following items. Enlarge window Doubles the size of the Status Monitor window. Always on top Positions the Status Monitor in front of other active windows. Transparency Displays the Status Monitor as a transparent window. Connecting and Printing 3-23 - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 60
the procedure used to install the printer driver, click Remove Software. The Kyocera Uninstaller wizard appears. 4 Select the software package to remove. 5 Click Uninstall. Note In Windows Vista, Remove Driver and Package screen appears. Select Remove driver and driver package, and click OK - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 61
4 Maintenance This chapter explains how to replace the toner container and clean the printer. General Information 4-2 Toner Container Replacement 4-2 Cleaning the Printer 4-7 Prolonged Non-Use and Moving of the Printer 4-8 Maintenance 4-1 - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 62
(FS-3920DN); 6,000 pages (FS-2020D). Toner Kits For best results, we recommend that you only use genuine Kyocera Parts and Supplies. A new toner kit contains the following items: • Toner Container • Plastic waste bag for old toner container and waste toner box • Waste toner box • Installation Guide - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 63
is also recommended to use only the Kyocera toner containers which are specifically intended for use in your country or region. If the toner container for another destinations is installed, the printer will stop printing. Note You do not have to turn printer power off before starting the replacement - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 64
the toner evenly inside the container. 6 Remove the label from the toner container. 7 Set the new toner container in the printer and push down on the top of the toner container to install it firmly in place as shown at the left. 8 Close the top cover. Proceed to the next section. 4-4 Maintenance - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 65
. 2 Close the cap to the old waste toner box after removing the box from the printer. 3 To prevent toner from spilling, put the old waste toner box in the plastic bag (contained in the toner kit) and discard it later according to the local code or regulations for waste disposal. Maintenance 4-5 - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 66
box is set correctly, it will snap into place. 6 Make sure that the waste toner box is correctly inserted and close the left cover. After replacing the toner containers and the waste toner box, clean the internal parts. For instructions, refer to Cleaning the Printer on page 4-7. 4-6 Maintenance - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 67
Maintenance Cleaning the Printer To avoid print quality problems, the interior of the printer must be cleaned with every toner container replacement. 1 Open the top cover and MP tray. 2 Lift the developer unit together with the toner container out of the printer. 3 Use a lint free cloth to clean - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 68
to avoid spilling toner inside the printer. • Be sure to consult a service technician before attempting long distance transportation of the printer. WARNING If you ship the printer, remove and pack the developer unit in a plastic bag and ship them separately from the printer. 4-8 Maintenance - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 69
to handle printer problems, understand messages, and clean paper jams. General Guidelines Print Quality Problems Error Messages Ready, Data, and Attention Indicators Clearing Paper Jams 5-2 5-3 5-5 5-11 5-12 If a problem cannot be corrected, contact your service technician. Troubleshooting 5-1 - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 70
problem specific to the Windows OS. It is not a printer problem. It does not affect print quality. Refer to Clearing Paper Jams on page 5-12. Connect both ends of the power cord securely. Try replacing the power cord. Refer to Installation Guide for more information. Refer to the Installation Guide - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 71
problems. Some solutions may require cleaning or replacing parts of the printer. If the suggested corrective action will not solve the problem, call for service. Corrective Action Check the toner container. Open the top cover and check that the toner container is correctly installed in the printer - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 72
install a new toner kit. To replace toner, refer to Toner Container Replacement on page 4-2 Check the print density. Display the print menu from the operation panel and select a lighter density setting. Dirt on the top edge or back of the paper Clean the parts in the paper paths-such as the paper - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 73
GO Add paper MPTray Call service F###: Call service ####:0123456 Canceling data Cassette # not loaded Change envelope switch position Check cassette # Check waste toner box Clean printer Press GO Close left cover Error Messages The following table lists errors and maintenance messages that you - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 74
in the Advanced Operation Guide. Displayed when the envelope switches are set to envelope mode. Turn the power switch off and then back on again. If this message still remains, turn the power switch off, and contact your service representative or authorized service center. The printer controller and - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 75
Message Install MK Job not stored Press GO Job restricted Press GO KPDL error ## Press GO Load Cassette # (A4)/(PLAIN) Load MP Tray (A4)/(PLAIN) Low security Match envelope switches Memory overflow Press GO MemoryCard err## Press GO MemoryCard err20 Corrective Action Replace Maintenance Kit which - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 76
Message Missing developer unit No multi copies Press GO Original toner installed Paper jam Paper loading Paper path error Print overrun Press GO RAM disk error## Press GO Replace toner Clean printer Size error (Cassette)/(A4) Toner low Top tray paper full Unknown toner installed USB memory err## - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 77
the printer driver. The password does not match the password set. Enter the correct password. For more information, refer to Security section, Admin (Administrator settings) section, and Job Accounting (Job Accounting selection/setting) section in the Advanced Operation Guide. Troubleshooting 5-9 - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 78
04 05 06 50 Meaning The printer does not support the CF card inserted, or the CF card is broken. Insert the correct CF card. For more information, refer to Memory Card (Using the memory card) section in the Advanced Operation Guide. The CF card is not installed. Recheck the requirements for using - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 79
, or that data received is being written to or read from a CompactFlash card, hard disk, RAM disk, or USB flash memory. Flashing. Indicates that the printer requires maintenance or is warming up. On. Indicates the occurrence of a problem or an error - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 80
jam message Paper jam MP Tray Paper jam EF Paper jam Bulk Feeder Paper jam location A Description Reference page Paper is jammed at the MP tray or optional envelope feeder or bulk paper feeder (if installed [FS-3920DN and FS-4020DN only]). page 5-14 page 5-18 page 5-18 5-12 Troubleshooting - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 81
jam. Utilizing Online Help Messages Online help messages are available in the printer's message display to provide simple instructions for clearing jams. Press ( ) when the paper jam message has appeared. Then a help message will appear to facilitate jam clearing in the location. Troubleshooting - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 82
MP Tray Paper is jammed at the MP tray. Remove the jammed paper using the procedure given below. 1 Remove the paper jammed at the MP tray. 2 Open and close the top cover to clear the error. 5-14 Troubleshooting - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 83
Paper Cassette/Paper Feeder 1 Pull out the cassette or optional paper feeder. 2 Remove any partially fed paper. Note Check to see if paper is loaded correctly. If not, reload the paper. 3 Push the cassette back in securely. The printer warms up and resumes printing. Troubleshooting 5-15 - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 84
parts in this area, because it may result in burn injury. 1 Pull the paper cassette all the way out of the printer. 2 Open the duplexer's cover and remove any jammed paper. 5-16 3 Insert the paper cassette into the slot in the printer. The printer warms up and resumes printing. Troubleshooting - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 85
1 Open the top cover and MP tray. 2 Lift the developer unit together with the toner container out of the printer. 3 Open the feed cover. Troubleshooting 4 Remove the paper from the printer If the jammed paper appears to be pinched by rollers, pull it along the normal running direction of the - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 86
the jammed paper using the same procedure as for a jam at the MP Tray. Then, open and close the paper transfer unit. For details, refer to the User's Manual for the envelope feeder. Bulk Paper Feeder Paper is jammed at the optional bulk paper feeder. Detach the bulk paper feeder from the printer by - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 87
6 Appendix This section lists the following information of this printer. Specifications 6-2 Environmental Standard Requirements 6-4 Appendix 6-1 - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 88
Warm-up Time (22°C/71.6°F, 60%RH) Power on Sleep Paper Capacity Cassette MP Tray Output Tray Capacity Top Tray Face-up Tray Continuous printing Description FS-2020D FS-3920DN FS-4020DN Desktop Semiconductor laser and electrophotography 60 to 120 g/m² 60 to 220 g/m² Plain, Preprinted - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 89
mode, Fast 1200 mode, 600 dpi, 300 dpi Operating Environment Temperature Humidity 10 to 32.5°C/50 to 90.5°F 15 to 80 % Altitude 2,500 m/8,202 ft maximum Brightness 1,500 lux maximum Controller PowerPC 440/533 MHz PowerPC 440/600 MHz PowerPC 440/667 MHz Supported OS Windows 2000 Service - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 90
following environmental standard requirements. • Time for switching to Sleep mode (default): 15 minutes • Duplex Printing: Standard Equipment • Durable paper for feeding: Paper made of 100% recycled paper Note Contact your Dealer or Service Representative for recommended paper types. 6-4 Appendix - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 91
the printer clearing paper jams 5-17 Installation method custom mode 3-15 express mode 3-14 Installing the printer driver 3-13 Mac OS 3-16 Windows PC 3-13 L Left cover components 1-2 Loading paper cassette 2-2 MP tray 2-6 Loading envelopes MP tray 2-8 M Machine parts 1-1 Maintenance Toner - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 92
quality problems troubleshooting 5-3 Prolonged non-use 4-8 R Rear unit clearing paper jams 5-18 components 1-3 Replacement toner container 4-2, 4-3 waste toner box 4-5 Replacing toner container 4-3 Replacing waste toner box 4-5 Right cover components 1-2 S Screen overview pop-up window,3D - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 93
print quality problems 5-3 Turning on the power 3-3 U Uninstalling software 3-24 USB cable connection 3-2 USB interface connector components 1-3 USB memory slot components 1-2 W Waste toner box components 1-2 Index-3 - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 94
Index-4 - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 95
- Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 96
- Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 97
We recommend the use of our own brand supplies. We will not be liable for any damage caused by the use of third party supplies in this machine. E1 - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 98
- Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 99
©2008 is a trademark of Kyocera Corporation - Kyocera ECOSYS FS-2020D | FS-2020D/3920DN/4020DN Operation Guide (Basic) - Page 100
Rev. 1.0 2008.7 Printed in China 302J056010
OPERATION GUIDE
Please read this Operation Guide before using this machine. Keep it close to the machine for easy reference.
FS-2020D
FS-3920DN
FS-4020DN