LG WM3460CW Owners Manual - Page 41

Before Calling for Service, Noises You Might Hear

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TROUBLESHOOTING 41 Before Calling for Service The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the washer does not function properly or does not function at all, check the following before you call for service. Noises You Might Hear ENGLISH Noise Spraying or Hissing Humming or Gurgling Water sloshing Water being added after the washer has already begun to operate Rattling and clanking noise Thumping sound Vibrating noise Squeaking noise Banging noise when washer is filling with water (Water Hammer) Possible Cause Solutions Water spraying or circulating during the cycle. ••Normal Operation Drain pump is pumping water from the washer at times during a cycle. ••Normal Operation A liquid in the balance ring around the wash basket helps the basket ••Normal Operation spin smoothly. The washer adapts to the load size and type to add more water to the cycle as needed. The wash load may be unbalanced. If the washer senses that the load is unbalanced, it will stop and refill to redistribute the load. ••Normal Operation The washer may be diluting laundry additives to add to the wash load. Foreign objects, such as keys, coins, or safety pins may be in drum or pump. ••Stop washer, check drum and drain filter for foreign objects. If noise continues after washer is restarted, call for service. Heavy wash loads may produce a thumping sound. ••This is normal. If sound continues, washer is probably out of balance. Stop and redistribute wash load. Wash load may be out of balance. ••Pause the cycle and redistribute the load. Packaging materials were not removed. ••See the Unpacking and Removing Shipping Bolts information in the Installation section. Wash load may be unevenly distributed in the drum. ••Pause the cycle and redistribute the load. Not all leveling feet are resting firmly and evenly on the floor. ••See Leveling the Washer in the Installation section. Floor not rigid enough. ••Make sure that the floor is solid and does not flex. See the Flooring in the Installation section. Packaging materials were not removed. ••See the Unpacking and Removing Shipping Bolts information in the Installation section. Plumbing in the home moves or flexes when the water valves in the washer shut off. ••Water hammer is not caused by a defect in the washer. Install water hammer arrestors (purchased separately at hardware or home improvement store) between the fill hose and the washer for best results. Household water supply pressure ••Adjust household water supply regulator to a is very high. lower pressure or contact a plumber.

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41
TROUBLESHOOTING
ENGLISH
Before Calling for Service
The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early
stage. If the washer does not function properly or does not function at all, check the following before you call for
service.
Noises You Might Hear
Noise
Possible Cause
Solutions
Spraying or Hissing
Water spraying or circulating
during the cycle.
•
Normal Operation
Humming or Gurgling
Drain pump is pumping water from
the washer at times during a cycle.
•
Normal Operation
Water sloshing
A liquid in the balance ring around
the wash basket helps the basket
spin smoothly.
•
Normal Operation
Water being added after
the washer has already
begun to operate
The washer adapts to the load size
and type to add more water to the
cycle as needed.
•
Normal Operation
The wash load may be
unbalanced. If the washer senses
that the load is unbalanced, it will
stop and refill to redistribute the
load.
The washer may be diluting
laundry additives to add to the
wash load.
Rattling and clanking
noise
Foreign objects, such as keys,
coins, or safety pins may be in
drum or pump.
•
Stop washer, check drum and drain filter
for foreign objects. If noise continues after
washer is restarted, call for service.
Thumping sound
Heavy wash loads may produce a
thumping sound.
•
This is normal. If sound continues, washer is
probably out of balance. Stop and redistribute
wash load.
Wash load may be out of balance.
•
Pause the cycle and redistribute the load.
Vibrating noise
Packaging materials were not
removed.
•
See the Unpacking and Removing Shipping
Bolts information in the Installation section.
Wash load may be unevenly
distributed in the drum.
•
Pause the cycle and redistribute the load.
Not all leveling feet are resting
firmly and evenly on the floor.
•
See Leveling the Washer in the Installation
section.
Floor not rigid enough.
•
Make sure that the floor is solid and does
not flex. See the Flooring in the Installation
section.
Squeaking noise
Packaging materials were not
removed.
•
See the Unpacking and Removing Shipping
Bolts information in the Installation section.
Banging noise when
washer is filling with
water (Water Hammer)
Plumbing in the home moves or
flexes when the water valves in
the washer shut off.
•
Water hammer is not caused by a defect in
the washer. Install water hammer arrestors
(purchased separately at hardware or home
improvement store) between the fill hose and
the washer for best results.
Household water supply pressure
is very high.
•
Adjust household water supply regulator to a
lower pressure or contact a plumber.