LG WM3460CW Owners Manual - Page 42

42 TROUBLESHOOTING Operation Problem Water leaking Water leaks every load Washer will not drain water Excessive sudsing Washer will not turn on Possible Cause Inlet hose connection is loose at faucet or washer. House drain pipes are clogged. Drain hose has come out of drain or is not inserted far enough. A large item such as a pillow or blanket is above the top of the drum. Oversudsing of detergent. Hoses not installed correctly. Kinked drain hose. Drain located unproperly. Too much detergent or incorrect detergent. Power cord is not properly plugged in. House fuse is blown, circuit breaker has tripped, or power outage has occurred. Solutions ••Check hoses for leaks, cracks and splits. ••Check and tighten hose connections. ••The washer pumps out water very rapidly. Check for water backing up out of the drain pipe during drain. If water is seen coming out of the drain, check for proper drain hose installation and check for restrictions in the drain. Contact a plumber to repair drain pipe. ••Tie drain hose to inlet hose or standpipe to prevent it from coming out during drain. For smaller drain pipes, insert the drain hose into the pipe as far as the drain hose flange. For larger drain pipes, insert the drain hose into the pipe 1-2 inches past the flange. ••Use the Bedding cycle for large or bulky items. Use extra care and never wash more than half a load of items that float, such as pillows. ••Stop the washer and check the load. Make sure the load does not crest above the top edge of the drum. ••Oversudsing may create leaks, and may be caused by the type and amount of detergent used. High-Efficiency detergent is the only detergent recommended. The normal amount of detergent to use is 1/4 to 1/2 of the maximum amount recommended by the detergent manufacturer. ••See Connecting the Water Lines to reinstall hoses. Replace damaged hoses. ••Ensure that the drain hose is not kinked. ••Make sure that the drain hose is no more than 5 ft. (1.5 m) away from the washer. ••HE detergents are formulated specifically for High-Efficiency washers and contain sudsreducing agents. Only use detergent with the High-Efficiency (HE) logo. ••Make sure that the plug is plugged securely into a grounded, 3-prong, 120 VAC, 60 Hz outlet. ••Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.