LG WT5101HW Owner's Manual - Page 31

ENGLISH TROUBLESHOOTING BEFORE CALLING FOR SERVICE (cont.) Problem Washer will not drain water Water leaks every load Water leaks Possible Causes Kinked drain hose or drain located higher than 8' above floor Hoses not installed correctly Oversudsing of detergent Incomplete or no dispensing of detergent Detergent compartments clogged from incorrect filling Too much detergent use Insufficient water supply Normal residue Premature Bleach dispenser filled for dispensing of bleach future load Clogging of bleach Overfilling the bleach dispenser Bleach dispenser is not seated Insufficient cleaning Poor stain removal Presoak not selected Solutions • Ensure that the drain hose is not kinked. Per the recommended installation instructions, the drain outlet cannot be over 8' above the floor. • Check all fill and drain hose connections to ensure that they are tight and secure. • Oversudsing may create leaks, and may be caused by the type and amount of detergent used. High-efficiency detergent is recommended. Make sure that detergent and any additives are put into the correct dispenser compartments. Follow the detergent manufacture's recommendations for the amount of detergent, but try using less detergent, especially if home water conditioning or water softening units are used. • Make sure that detergent and additives are put in to the correct dispenser compartments. If liquid detergent is used, make sure that the liquid detergent cup and insert are in the detergent compartment. If powdered detergent is used, make sure that the liquid detergent cup and insert are not used. For all detergent types, always make sure that the dispenser drawer is fully closed before the start of the cycle. • Make sure that the suggested amount of detergent is used per the manufacture's recommendations. You may also dilute the detergent with water to the maximum fill line on the compartment to avoid clogging. Use only HE (HighEfficiency) detergent. • Make sure that the water supply is turned on. Make sure that the water faucets are turned to their completely open positions. • Normal operation. Residual may remain in the dispenser of the compartments. The dispenser box may by removed for occasional cleaning with warm water and a scrub brush. • You cannot store bleach in the dispenser for future use. The bleach dispenser will be dispensed every load for optimal safety of the washer. • Overfilling the dispenser with bleach may lead to premature dispensing. There is a maximum fill line indicated on the bleach dispenser to help avoid overfilling. • Make sure that the bleach cover is properly seated and snapped into place before the start of the cycle. • You may remove and clean the bleach cover with warm water and a scrub brush to clear clogging. • When stain inspector is used, presoak temperature and time are automatically selected. If you choose not to use the stain inspector, we recommend that you select presoak when defining your wash cycle. Always make sure that any additives, such as your high efficiency liquid detergent, are added to the pretreat dispenser bin before starting the cycle. Always refer to your clothes care label before treating stains. 31