Lenovo ThinkCentre A62 (English US/UK) User guide

Lenovo ThinkCentre A62 Manual

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  • Lenovo ThinkCentre A62 | (English US/UK) User guide - Page 1
    ThinkCentre User Guide Machine Types: 3656, 7061, 7090, 9353, 9421, 9485, 9623, 9625, 9705, 9795, 9935, 9946, and 9953
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    ThinkCentre User Guide
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    this information and the product it supports, be sure to read and understand the ThinkCentre Safety and Warranty Guide and "Notices," on page 77. Second Edition (December 2009) © Copyright Lenovo 2008, 2009. LENOVO products, data, computer software, and services have been developed exclusively at
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    system 64 Recovering from a POST/BIOS update failure . . . 64 Chapter 6. Troubleshooting and diagnostics 67 Basic troubleshooting 67 Diagnostic programs 68 Lenovo ThinkVantage Toolbox 68 Lenovo System Toolbox 69 PC-Doctor for Rescue and Recovery . . . . . 69 PC-Doctor for DOS 70 Cleaning the
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    Using the documentation and diagnostic programs 75 Calling for service 75 Using other services 76 Purchasing additional services 76 Appendix. Notices 77 Television output notice 78 Trademarks 78 Index 79 iv User Guide
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    reduces the risk of personal injury and or damage to your product. If you no longer have a copy of the ThinkCentre Safety and Warranty Guide, you can obtain a Portable Document Format (PDF) version from the Lenovo® Support Web site at: http://www.lenovo.com/support © Copyright Lenovo 2008, 2009 v
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    vi User Guide
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    with the instructions that come with the option. Important: Before you install or replace any option, be sure to read and understand the "Important safety information" first. These precautions and guidelines will help you work safely. Note: Use only computer parts provided by Lenovo. This section
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    2 User Guide v Audio line-in connector, audio line-out connector, and microphone connector on the Specification) v Automatic power-on startup v Preboot Execution Environment (PXE) and Dynamic Host Configuration Protocol (DHCP) v Remote Administration v System Management (SM) BIOS and SM software v
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    BIOS access v Unattended start mode Preinstalled software Your computer might come with preinstalled software. If it does, an operating system, device drivers to support built-in features, and other support by Lenovo as compatible with your computer following the publication of this manual. This
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    Specifications This section lists the physical specifications for your computer. Dimensions Width: 175 mm (6.9 inches) Height: 402 mm (15.8 inches) Depth: 440 mm (17.3 inches) Weight V ac Maximum: 240 V ac Input frequency range: 50/60 Hz Voltage-selection switch setting: 230 V ac 4 User Guide
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    with the Windows 7 operating system from Lenovo. ThinkVantage Rescue and Recovery: The ThinkVantage Rescue and Recovery® (RnR) program is a one button recovery and restore solution that includes a set of self-recovery tools to help you diagnose computer problems, get help, and recover from system
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    XP operating system from Lenovo. PC-Doctor for Rescue and Recovery The PC-Doctor for Rescue and Recovery diagnostic program is preinstalled on your ThinkCentre computer as part of the Rescue and Recovery workspace. It helps you diagnose hardware problems and report operating-system-controlled
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    comes with antivirus software that you can use to detect and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates. For more information
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    information to help you locate your computer connectors, components, parts on the system board, and internal drives. Locating connectors on the front of your computer Figure 1 shows the location of the connectors on the front of your computer. Figure 1. Front connector locations 1 USB connector
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    are color-coded to help you determine where to connect the cables on your computer. Figure 2. Rear connector locations 1 Voltage selection switch (some models) 2 Power cord connector 3 PS/2 mouse connector 4 PS/2 keyboard connector 5 DVI monitor connector 6 Parallel port 7 VGA monitor connector
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    audio device, a cable is connected between the audio line-out connector of the device and the audio line-in connector of the computer. Audio line-out connector Used to send audio signals from the computer to external devices, such as powered devices that use a VGA monitor connector. 10 User Guide
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    your computer. Figure 3. Component locations 1 Heat sink and fan assembly 2 Memory modules 3 Battery 4 PCI Express x16 graphics card slot 5 PCI card (installed in some models) 6 PCI card slot 7 PCI Express x1 card slot 8 Cover presence (Intrusion) switch 9 Rear fan assembly 10 Power
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    Figure 4 shows the location of the parts on the system board. Figure 4. System board parts locations 1 4-pin power connector 2 System fan connector 3 Microprocessor fan connector 4 Microprocessor and heat sink 5 Memory slots (4) 6 24-pin power connector 7 Thermal sensor connector 8 Diskette drive
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    drive installed. Refer to the appropriate section in Chapter 2, "Installing or replacing hardware," on page 15 for instructions on how to install or replace internal drives for your computer. Figure 5 shows the locations of the drive bays. Figure 5. Drive bay locations 1 Bay 1 - Optical drive bay
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    14 User Guide
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    the capabilities of your computer by adding memory modules, PCI cards, or drives, and maintain your computer by replacing the failing hardware. Notes: 1. Use only computer parts provided by Lenovo. 2. When installing or replacing an option, use the appropriate instructions in this section along
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    "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove the computer cover. CAUTION: Turn off the
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    6. Press the cover-release button on the side of the computer cover and slide the computer cover to the rear to remove. Figure 6. Removing the computer cover Chapter 2. Installing or replacing hardware 17
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    the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support 18 User Guide This section provides instructions on how to install or replace a PCI
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    attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See "Removing the computer cover" on page 16. 3. At the rear of the computer, press the release button 1 to open the
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    on the system board. Then, pivot the PCI card latch to the closed position to secure the PCI cards. 20 User Guide Figure 9. Closing the PCI card latch 7. Reinstall all parts and reconnect all cables that have been removed. What to do next: v To work with another option, go to the appropriate
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    information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace a memory module. Your computer has four slots
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    Do not open your computer or attempt any repair before reading and understanding the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support 22 User
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    battery notice" in the ThinkCentre Safety and Warranty Guide for information about replacing and disposing of the battery. To replace the battery: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and
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    "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the power supply assembly. To replace the
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    and understanding the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the heat sink and
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    heat sink and fan assembly to free it from the microprocessor. 7. Lift the failing heat sink and fan assembly off the system board. 26 User Guide
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    on the system board. 10. Go to "Completing the parts replacement" on page 45. What to do next: v ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions
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    3. Locate the primary hard disk drive. See Figure 5 on page 13. 4. Disconnect the signal and power cables from the hard disk drive. 5. Press the blue release tab 1 down, slide the hard disk drive cage 2 back, the sides of the bracket enough to slide it free from the hard disk drive. 28 User Guide
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    9. To install a new hard disk drive into the blue bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the holes in the hard disk drive. Do not touch the circuit board 5 on the bottom of the hard disk drive. Figure 19. Installing the primary hard disk drive into
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    the signal and power cables to the to "Completing the parts replacement" on page ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support 30 User Guide This section provides instructions
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    that are connected to the computer. 2. Remove the computer cover. See "Removing the computer cover" on page 16. 3. Locate the secondary hard disk drive. See Figure 5 on page 13. 4. Disconnect the signal and power cables from the hard disk drive. 5. Press the blue release button to release the hard
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    touch the circuit board 5 on the bottom of the hard disk drive. Figure 22. Installing the secondary hard disk drive into the bracket 32 User Guide
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    power cables to the rear of the new hard disk drive. 13. Go to "Completing the parts replacement ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions
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    computer. 2. Remove the computer cover. See "Removing the computer cover" on page 16. 3. Disconnect the signal and power cables from the rear of the optical drive. 4. Press the blue release button and power cables to the drive. 8. Go to "Completing the parts replacement" on page 45. 34 User Guide
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    understanding the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the diskette drive or
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    5. Press the release button and slide the diskette drive or card reader out of the front of the computer. Figure 26. Removing the diskette drive or card reader. 9. Reinstall the front bezel. 10. Go to "Completing the parts replacement" on page 45. What to do next: v To work with another option, go
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    understanding the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the front fan assembly
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    to the power fan connector on the system board. 9. Go to "Completing the parts replacement" on ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions
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    from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See "Removing the computer cover" on page 16. 3. Locate the rear fan assembly. See
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    to "Completing the parts replacement" on page ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support 40 User Guide This section provides instructions on how to replace the front audio
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    To replace the front audio and USB assembly: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See "Removing the
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    ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the internal speaker. To replace the internal speaker: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power
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    of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the keyboard. To replace the keyboard: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from
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    9 or "Locating connectors on the front of your computer" on page 8. Figure 35. Keyboard connectors 3. Disconnect the failing keyboard cable from the computer. 4. Connect a new keyboard to the appropriate connector on the computer. 5. Go to "Completing the parts replacement" on page 45. 44 User Guide
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    copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the mouse. To replace the mouse: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from
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    and power cords to the computer. See "Locating connectors on the rear of your computer" on lenovo.com/support Installation instructions are provided in readme files with the device driver files. Installing security features To help prevent hardware theft and unauthorized access to your computer
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    Figure 38. The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order a security cable directly from Lenovo by searching on Kensington at: http://www.lenovo.com/support Figure 38. Integrated cable lock Chapter
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    the parts replacement" on page 45. Erasing lost or forgotten passwords (clearing CMOS) This section provides instructions on how to erase lost or forgotten passwords, such as a user password. 48 User Guide To erase a lost or forgotten password, do the following: 1. Remove the computer cover
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    five seconds. 6. Repeat step 1 and step 2. 7. Move the Clear CMOS/Recovery jumper back to the standard position (pin 1 and pin 2). 8. Reinstall the computer cover and connect the power cord. See "Completing the parts replacement" on page 45. Chapter 2. Installing or replacing hardware 49
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    50 User Guide
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    drivers v Setting a rescue device in the startup sequence v Solving recovery problems Notes computer to another area, sell the computer, recycle the computer, or put the computer Lenovo ThinkVantage Tools → Factory Recovery Disks. Then, follow the instructions on the screen. © Copyright Lenovo
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    delay, the Product Recovery program opens. 5. Follow the instructions on the screen. After restoring the computer to the factory default settings, you might have to reinstall some software programs or device drivers. See "Installing or reinstalling device drivers" on page 57 for details. v To use
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    disk drive v On a secondary hard disk drive installed in your computer v On an attached external USB hard disk drive v On a a backup operation This section provides instructions on how to perform a backup 1. From the Windows desktop, click Start → All Programs → Lenovo ThinkVantage Tools → Enhanced
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    instructions on the screen. v To perform a recovery operation using the Rescue and Recovery program on the Windows Vista operating system or the Windows XP operating system, do the following: 1. From the Windows desktop the computer is turned off. 2. Repeatedly press and release the F11 key when
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    rescue media This section provides instructions on how to create rescue media on different operating systems. v To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start → All Programs → Lenovo ThinkVantage Tools → Enhanced Backup and
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    internal hard disk drive. 5. Click OK and follow the instructions on the screen. v To create a rescue medium on do the following: 1. From the Windows desktop, click Start → All Programs → ThinkVantage of the USB connectors on your computer. Then, turn on the computer. The rescue medium starts. v Guide
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    . To create a recovery repair diskette, do the following: 1. Turn on the computer, and make sure that your computer has Internet access. 2. Follow the instructions on the Web site at: http://www.lenovo.com/think/support/site.wss/document.do?lndocid=MIGR-54483 3. After the recovery repair diskette is
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    file, click Start → Help and Support to enter the Windows Help and Support information system for the detailed information about how to install the device driver. v In the device subfolder, look for a SETUP.EXE file. Double-click the file and follow the instructions on the screen. Setting a rescue
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    Utility program, you can set passwords to prevent unauthorized access to your computer and data. See "Starting the Setup Utility program." The following types passwords to use your computer. However, if you decide to set any passwords, read the following sections. © Copyright Lenovo 2008, 2009 59
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    name v Be significantly different from your previous password User Password When a User Password is set, the computer cannot be used until a valid password is typed in. Administrator Password When an Administrator Password is set set to Disable, the diskette drive cannot be accessed. 60 User Guide
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    select Discard Changes or Discard Changes and Exit. Selecting a startup device If your computer does not start up from a device such as the CD-ROM, diskette, the F12 key rather than leaving it pressed when turning on the computer. 3. Select the desired startup device from the Startup Device Menu and
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    Esc several times). If you want to save the new settings, select Save Changes and Exit. Otherwise, your changes will not be saved. 62 User Guide
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    from a diskette or disc This section provides instructions on how to update (flash) the BIOS using a diskette or disc. System program updates are available at: http://www.lenovo.com/support 1. To update (flash) the BIOS: v From a diskette, make sure the computer is turned off and insert a system
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    of files. Carefully follow the printed instructions to download, extract, and install the update. Recovering from a POST/BIOS update failure If the power to your computer is interrupted while the POST/BIOS is being updated (flash update), your computer might not restart correctly. If this happens
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    time you will hear a series of beeps. After the update session is completed, there will be no video, the series of beeps will end, parts replacement" on page 45. 14. Reinstall the computer cover and reconnect the power cords for the computer and monitor to electrical outlets. 15. Turn on the computer
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    66 User Guide
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    computer serviced. For a list of service and support telephone numbers, refer to the ThinkCentre Safety and Warranty Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom The computer does not start when you press the power button
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    computer problems: v Lenovo ThinkVantage Toolbox or Lenovo System Toolbox, depending on your operating system (used when you are running the Windows operating system) v PC-Doctor for Rescue and Recovery (used when your Windows operating system does not start) Notes: 1. You can also download the PC
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    view symptoms and solutions for computer problems, access the Lenovo troubleshooting center, update system drivers, and view system information. To run the Lenovo System Toolbox program, click Start → All Programs → Lenovo Services → Lenovo System Toolbox. Follow the instructions on the screen. For
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    a diagnostic disc This section provides instructions on how to create a diagnostic disc. To create a diagnostic disc, do the following: 1. Download a self-starting bootable CD/DVD image (known as an ISO image) of the diagnostic program from: http://www.lenovo.com/support 2. Use any CD/DVD burning
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    (DSP) to determine changes in the mouse position. 5. Reconnect the mouse cable to the computer. 6. Turn your computer back on. Non-optical mouse The non-optical mouse uses a ball to navigate the pointer. soapy water then dry it with a clean cloth. Chapter 6. Troubleshooting and diagnostics 71
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    the rollers. 10. Replace the ball and the retainer ring. Twist the retainer ring to the locked position. 11. Reconnect the mouse cable to the computer. 12. Turn your computer back on. 72 User Guide
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    are available in other languages on the Lenovo Support Web site at: http://www.lenovo.com/support 3. If you want to install a different language version of the Adobe Reader program rather than the version preinstalled on your computer, download the language version you want from the Adobe
  • Lenovo ThinkCentre A62 | (English US/UK) User guide - Page 82
    for desktop and notebook computers, monitors, projectors, upgrades and accessories for your computer, and special offers. v Purchase additional services, such as support for hardware, operating systems, application programs, network setup and configuration, and custom installations. 74 User Guide
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    v Purchase upgrades and extended hardware repair services. v Download the latest device drivers and software updates for your computer model. v Access the online manuals for your products. v Access the Lenovo Limited Warranty. v Access troubleshooting and support information for your computer model
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    might apply at the time of service. To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available, go to http://www.lenovo.com/support, click Warranty, and follow the instructions on the screen. For technical
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    of any other product, program, or service. Lenovo may have patents or pending patent applications for use in implantation or other life support applications where malfunction may result in materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web
  • Lenovo ThinkCentre A62 | (English US/UK) User guide - Page 86
    terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo PS/2 Rescue and Recovery ThinkCentre ThinkVantage Microsoft, Windows , other countries, or both. Other company, product, or service names may be trademarks or service marks of others. 78 User Guide
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    recovery media 51 CRU completing the installation 45 customer support center 75 D deleting password 60 device drivers 46 installing 57 reinstalling 57 devices, handling static-sensitive 15 diagnostics programs, using 75 diagnostics, troubleshooting 67 diskette drive or card reader, replacing 35
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    Advanced Configuration and Power Interface (ACPI) support 2 80 User Guide power (continued) features 2 power supply assembly, replacing 24 power-on self-test (POST) 63 Productivity Center, ThinkVantage 74 programs, updating system 63 protection, password 48 purchasing additional services 76 R rear
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    board connectors 12 identifying parts 12 location 12 memory module 21 T television output notice 78 temporary startup device 61 ThinkVantage Productivity Center 74 trademarks 78 troubleshooting, basic 67 troubleshooting, diagnostics 67 U updating (flashing) the BIOS 63 system programs 63 updating
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    82 User Guide
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    Part Number: 89Y0418 Printed in USA (1P) P/N: 89Y0418
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Machine Types:
3656, 7061, 7090, 9353, 9421, 9485, 9623, 9625, 9705,
9795, 9935, 9946, and 9953
ThinkCentre
User Guide