Lenovo ThinkPad 380ED TP 380, Aptiva - Real Estate Solution - Setup and Tips G - Page 3

Contacting Service and Support - parts

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Introduction Welcome to the IBM Real Estate Solution. The IBM Real Estate Solution is an integrated product that helps you create and advertise your real estate listings quickly and easily. You will find in this package all the necessary hardware and software to get you up and running - whether you are photographing and printing a real estate listing or advertising on the World Wide Web. This document is intended to guide you through the setup and installation processes. Use this document along with individual product documentation to install the Real Estate Solution. Throughout this document you will find tips and notes to highlight information that can facilitate the installation process. Read this document before setting up your Real Estate Solution kit. Contacting Service and Support Note: If you are trying to configure your system with hardware and software that is not provided as part of your Real Estate Solution, you will not be eligible for IBM service and support on those items. If, after carefully reading and following these instructions, you still have problems, IBM provides a toll-free number to assist you during the first 60 days of use. Call IBM at 1-800-426-7763 and use the IBM Real Estate Solution priority routing code located on the Authorization Certificate to get enhanced service quickly. A trained specialist will help you diagnose problems you may have while setting up your Real Estate Solution. The service is available Monday through Friday from 9 a.m. to 9 p.m. Eastern Time. Make sure that you register your computer using the Online IBM Automatic Registration form, which appears when you start your system. To save time when you call, please have the following information available: • Real Estate Solution Installation and Setup CD part number (located on front of CD Solution date of purchase PC machine model and serial number (located in the lower right corner of the Aptiva or the bottom of the ThinkPad) • Credit Card Number (for your reference only) Make sure that you keep your receipts. At times, you may be required to reference your sales receipts. Introduction 3

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Introduction
Welcome to the IBM Real Estate Solution.
The IBM Real Estate Solution is an integrated product that helps you create and advertise your real estate
listings quickly and easily. You will find in this package all the necessary hardware and software to get you up
and running — whether you are photographing and printing a real estate listing or advertising on the World
Wide Web.
This document is intended to guide you through the setup and installation processes. Use this document
along with individual product documentation to install the Real Estate Solution. Throughout this document you
will find tips and notes to highlight information that can facilitate the installation process.
Read this document before setting up your Real Estate Solution kit.
Contacting Service and Support
Note: If you are trying to configure your system with hardware and software that is not provided as part of
your Real Estate Solution, you will not be eligible for IBM service and support on those items.
If, after carefully reading and following these instructions, you still have problems, IBM provides a toll-free
number to assist you during the first 60 days of use. Call IBM at 1-800-426-7763 and use the IBM Real Estate
Solution priority routing code located on the Authorization Certificate to get enhanced service quickly.
A
trained specialist will help you diagnose problems you may have while setting up your Real Estate Solution.
The service is available Monday through Friday from 9 a.m. to 9 p.m. Eastern Time.
Make sure that you register your computer using the Online IBM Automatic Registration form, which appears
when you start your system. To save time when you call, please have the following information available:
•
Real Estate Solution Installation and Setup CD part number (located on front of CD) _______________
•
Solution date of purchase _______________
•
PC machine _______________, model _______________, and serial number
_______________
(located in the lower right corner of the Aptiva or the bottom of the ThinkPad)
•
Credit Card Number (for your reference only)
Make sure that you keep your receipts. At times, you may be required to reference your sales receipts.
Introduction