Lexmark 30G0109 User Manual - Page 195

Toner fog or background shading appears on the Toner rubs off

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THE PAPER PATH MAY NOT BE CLEAR Check the paper path around the print cartridge. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Clear any paper you see. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner fog or background shading appears on the page These are possible solutions. Try one or more of the following: THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. THE CHARGE ROLLS MAY BE DEFECTIVE Replace the charge rolls. THERE IS TONER IN THE PAPER PATH Clean any toner from the paper path. If the problem persists, then contact Customer Support. Toner rubs off These are possible solutions. Try one or more of the following: CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. Troubleshooting 195

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T
HE
PAPER
PATH
MAY
NOT
BE
CLEAR
Check the paper path around the print cartridge.
CAUTION—HOT SURFACE:
The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clear any paper you see.
T
HERE
IS
TONER
IN
THE
PAPER
PATH
Contact Customer Support.
Toner fog or background shading appears on the page
These are possible solutions. Try one or more of the following:
T
HE
PRINT
CARTRIDGE
MAY
BE
DEFECTIVE
Replace the print cartridge.
T
HE
CHARGE
ROLLS
MAY
BE
DEFECTIVE
Replace the charge rolls.
T
HERE
IS
TONER
IN
THE
PAPER
PATH
Clean any toner from the paper path. If the problem persists, then contact Customer Support.
Toner rubs off
These are possible solutions. Try one or more of the following:
C
HECK
THE
PAPER
TYPE
SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1
From the printer control panel, check the Paper Type setting from the Paper menu.
2
Before sending the job to print, specify the correct type setting:
•
For Windows users, specify the type from Print Properties.
•
For Macintosh users, specify the type from the Print dialog.
Troubleshooting
195