Lexmark 34S0500 User Manual

Lexmark 34S0500 Manual

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  • Lexmark 34S0500 | User Manual - Page 1
    E360dn Series User's Guide May 2008 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2008 Lexmark International, Inc
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    or firmware card...19 Installing hardware options...21 Installing a 250- or 550-sheet drawer...21 Attaching cables...22 Installing printer software...23 Verifying printer setup...24 Printing a menu settings page...24 Printing a network setup page ...24 Loading paper and specialty media 25 Setting
  • Lexmark 34S0500 | User Manual - Page 3
    ...40 Using recycled paper and other office papers ...41 Storing paper...41 Supported paper sizes, types, and weights...42 Paper types and weights supported by the printer ...42 Paper sizes supported by the printer ...43 Printing 45 Printing a document...45 Printing specialty documents...46 Tips on
  • Lexmark 34S0500 | User Manual - Page 4
    error messages...89 Maintaining the printer 97 Cleaning the exterior of the printer...97 Storing supplies...97 Conserving supplies...98 Checking the status of supplies from a network computer 98 Ordering supplies...99 Ordering toner cartridges...99 Ordering a photoconductor kit ...100 Contents 4
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    toner cartridge ...100 Replacing the photoconductor kit ...101 Recycling Lexmark products...104 Moving the printer...104 Before moving the printer ...104 Moving the printer to another location...104 Setting the printer up in a new location ...105 Shipping the printer ...105 Administrative support
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    problems...116 Blank pages...117 Characters have jagged or uneven edges ...117 Clipped images...117 Gray background ...118 Ghost images...118 Incorrect margins...119 Paper curl...119 Print is too dark...120 Print is too light ...121 Skewed print...122 Toner Contacting Customer Support 126 Notices 127
  • Lexmark 34S0500 | User Manual - Page 7
    service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark your operating instructions that the inside of the printer near the fuser may
  • Lexmark 34S0500 | User Manual - Page 8
    • Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time. Note: Use the handholds located on both sides of the printer to lift it off the optional drawer. Safety information 8
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    instructions for setting You can find the Setup information on the side of the printer box up the printer. Follow the set of instructions for local, or on the Lexmark Web site at www.lexmark .lexmark.com. Saturday (Noon-6:00 PM ET) Select a country or region, and then select the Customer Support
  • Lexmark 34S0500 | User Manual - Page 10
    or parts: 1 Front door release button 2 Paper stop 3 Standard exit bin 4 Printer control panel 5 System board door 6 Standard 250-sheet tray (Tray 1) 7 Multipurpose feeder door 8 Front door The following illustration shows the printer back with its basic features or parts: Learning about the
  • Lexmark 34S0500 | User Manual - Page 11
    1 Rear door 2 Ethernet port Note: The Ethernet port is a feature on network models only. 3 USB port 4 Parallel port 5 Printer power cord socket 6 Power switch 7 Locking device Learning about the printer 11
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    Configured models The following illustration shows the printer configured with an optional 250-sheet drawer: 1 Front door release button 2 Paper stop 3 Standard exit bin 4 Printer control panel 5 System board door 6 Standard 250-sheet tray (Tray 1) 7 Optional 250-sheet drawer (Tray 2) 8 Multipurpose
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    The following illustration shows the printer configured with an optional 550-sheet drawer: 1 Front door release button 2 Paper stop 3 Standard exit bin 4 Printer control panel 5 System board door 6 Standard 250-sheet tray (Tray 1) 7 Optional 550-sheet drawer (Tray 2) 8 Multipurpose feeder door 9
  • Lexmark 34S0500 | User Manual - Page 14
    a menu. 2 Display Shows messages that communicate the status of the printer or indicates possible printer problems that must be resolved 3 Indicator light Indicates the printer status: • Off-The power is off. • Blinking green-The printer is warming up, processing data, or printing. • Solid green
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    leave the paper stop in the open position if you are printing on transparencies. Doing so may cause creases in the transparencies. • When moving the printer to another location, make sure the paper stop is closed. Learning about the
  • Lexmark 34S0500 | User Manual - Page 16
    then turn them off as well and unplug any cables going to the printer. You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this section explain how to install the available cards; you can also use them to locate a card for removal. Available
  • Lexmark 34S0500 | User Manual - Page 17
    have other devices attached to the printer, then turn them off as well and unplug any cables going to the printer. 1 As you face the printer, the system board door is by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors
  • Lexmark 34S0500 | User Manual - Page 18
    memory card CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the
  • Lexmark 34S0500 | User Manual - Page 19
    but the connectors are interchangeable. CAUTION-POTENTIAL INJURY: If you are installing internal options, memory cards, flash memory, or a firmware card after setting up the printer, turn the printer off and unplug it from the wall outlet before continuing. If you have other devices attached to the
  • Lexmark 34S0500 | User Manual - Page 20
    on the card must touch and be flush against the system board. • Be careful not to damage the connectors. 5 Close the system board door. Additional printer setup 20
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    hardware options Installing a 250- or 550-sheet drawer The printer supports one optional drawer; you can install a 250- or 550-sheet drawer. CAUTION-SHOCK HAZARD: If you are installing an optional drawer after setting up the printer, then turn the printer off and unplug the power cord from the wall
  • Lexmark 34S0500 | User Manual - Page 22
    with the drawer, and then lower the printer into place. Attaching cables 1 Connect the printer to a computer or a network. • For a local connection, use a USB or parallel cable. • For a network connection, use an Ethernet cable. 2 Connect the power cord to the printer first and then to a wall outlet
  • Lexmark 34S0500 | User Manual - Page 23
    port 4 Printer power cord socket Installing printer software A printer driver is software that lets the computer communicate with the printer. The printer software is typically installed during the initial printer setup. If you need to install the software after setup, follow these instructions: For
  • Lexmark 34S0500 | User Manual - Page 24
    appears. 4 Double-click the Install icon. 5 Follow the instructions on the screen. Using the World Wide Web 1 Go to the Lexmark Web site at www.lexmark.com. 2 From the Drivers & Downloads menu, click Driver Finder. 3 Select your printer, and then select your operating system. 4 Download the
  • Lexmark 34S0500 | User Manual - Page 25
    that lets you print on paper sizes that are not preset in the printer menus. Set the Paper Size for the specified tray to Universal when the or millimeters) • Portrait Height and Portrait Width • Feed Direction Note: The smallest supported Universal size is 76.2 x 127 mm (3 x 5 in.); the largest is
  • Lexmark 34S0500 | User Manual - Page 26
    and width Defining a specific height and width measurement for the Universal paper size (in the portrait orientation) allows the printer to support the size, including support for standard features such as duplex printing and printing multiple pages on one sheet. Note: Select Portrait Height to
  • Lexmark 34S0500 | User Manual - Page 27
    printer at one time. Notes: • Proper paper loading prevents jams and facilitates trouble- guide tabs on the right guide as shown, and slide the width guides to the sides of the tray. Notice that the two width guides move in unison when you move just the right width guide. 3 Squeeze the length guide
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    . Do not try to overload the tray. Notes: • Notice the size indicators on the bottom of the tray. Use these indicators to help position the guide. • For setup, load letter- or A4-size paper based on the standard size for your country or region. Loading paper and specialty media 28
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    the back of the tray as shown with the recommended print side facedown. Note: Notice the maximum fill line on the side of the width guide which indicates the maximum height for loading paper. Do not try to overload the tray. Do not load A6 paper to the maximum fill line
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    Squeeze the width guide tabs on the right guide, and slide the width guides to lightly touch the side of the stack. 7 Insert the tray. 8 If a different type of paper was loaded than the type previously loaded in the tray, change the Paper Type setting for the tray from the printer control panel. For
  • Lexmark 34S0500 | User Manual - Page 31
    Loading the optional 250- or 550-sheet tray Only one optional drawer, which includes either a 250- or 550-sheet tray, may be attached to the printer at a time. Regardless of the number of sheets in the optional tray, it is referred to as Tray 2. 1 Pull the tray completely out. 2 See "Loading
  • Lexmark 34S0500 | User Manual - Page 32
    Using the multipurpose feeder You may want to use the multipurpose feeder when you print on different sizes and types of papers or specialty media, such as card stock, transparencies, paper labels, and envelopes. You may also want to use the multipurpose feeder for single-page print jobs on
  • Lexmark 34S0500 | User Manual - Page 33
    down gently so the multipurpose feeder is extended fully and open. Loading the multipurpose feeder 1 Squeeze the tab located on the right width guide, and move the guides out fully. 2 Prepare the paper or specialty media for loading. • Flex sheets of paper or paper labels back and forth to loosen
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    cause jams. • Do not exceed the maximum stack height by forcing paper or specialty media under the stack height limiters which are located on the guides. Loading paper and specialty media 34
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    For more information on loading transparencies, see the packaging the transparencies came in. • Load letterhead with the logo faceup and the top edge entering the printer first. • Load envelopes with the flap side down and the stamp location in the position shown. The stamp and address are shown to
  • Lexmark 34S0500 | User Manual - Page 36
    Squeeze the tab located on the right width guide to adjust the guides to lightly touch the sides of the Vinyl, pharmacy, or dual-sided labels are not supported. Use paper labels only. Single-sided paper labels designed for laser printers are supported for occasional use. It is recommended to print
  • Lexmark 34S0500 | User Manual - Page 37
    where its leading edge can contact the paper guides. Do not force the paper into the settings are not automatic; they must be set manually from the Paper menu. Warning-Potential Damage: Do link. 1 Make sure the printer is on and Ready appears. 2 From the printer control panel, press . 3 Press
  • Lexmark 34S0500 | User Manual - Page 38
    associated with all Custom Type names and user-defined custom names. 11 Press and release until Ready appears. Changing a Custom Type name If the printer is on a network, you can use the Embedded Web Server to define a name other than Custom Type for each of the custom paper types that
  • Lexmark 34S0500 | User Manual - Page 39
    (24 lb) or heavier paper. Note: Duplex printing is supported only for 60-90 g/m2 (16-24 lb bond) can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is problems. Smoothness Paper smoothness directly affects print quality. If paper is too rough, toner
  • Lexmark 34S0500 | User Manual - Page 40
    fewer paper feeding problems and better for use with the printer: • Chemically treated paper prevents jams and helps ensure trouble-free printing. To help avoid jams inks that are not affected by the resin in toner. Inks that are oxidation-set or oil-based generally meet these requirements; latex inks
  • Lexmark 34S0500 | User Manual - Page 41
    , Lexmark supports the use of recycled office paper produced specifically for use in laser (electrophotographic) printers. In 1998, Lexmark presented paper meeting these guidelines may still cause paper feeding problems in any laser printer (for example, if the paper curls excessively under normal
  • Lexmark 34S0500 | User Manual - Page 42
    . For information on card stock and labels, see the Card Stock & Label Guide. Paper types and weights supported by the printer The printer engine and the duplex path support 60-90 g/m2 (16-24 lb) paper weights. The multipurpose feeder supports 60-163 g/m2 (16-43 lb) paper weights. Paper type Paper
  • Lexmark 34S0500 | User Manual - Page 43
    Paper sizes supported by the printer Paper size Dimensions Standard Optional 250- 250-sheet tray or 550- information, see "Configuring Universal paper settings" on page 25. 3 Universal paper size has limited support in the duplex path for paper sizes 210 x 279 mm (8.3 x 11 in.) or larger.
  • Lexmark 34S0500 | User Manual - Page 44
    or 550-sheet tray Multipurpose feeder Duplex path 10 Envelope 105 x 241 mm X X X (4.1 x 9.5 in.) Other Envelope 229 x 356 mm X X X (9 x 14 in.) 1 A6 is supported only for grain long papers. 2 If a paper size you want to use is not listed, configure a Universal paper size. For more
  • Lexmark 34S0500 | User Manual - Page 45
    open, click File > Print. If necessary, click the disclosure triangle to see more options. 2 From the print options or Copies & Pages pop-up menu, choose Printer Features. 3 From the Feature Sets pop-up menu, choose Paper. 4 From the Paper type pop-up menu, choose a paper type. 5 Click Print. In Mac
  • Lexmark 34S0500 | User Manual - Page 46
    of the design is placed faceup. tray. Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers. Printing 46
  • Lexmark 34S0500 | User Manual - Page 47
    and Transparency Texture is set to Rough. Select these settings using the Embedded Web Server, or from the printer control panel Paper menu. • To prevent print quality problems, avoid getting fingerprints on the transparencies. • Before loading transparencies, fan the stack to prevent sheets from
  • Lexmark 34S0500 | User Manual - Page 48
    -sided labels are not supported. For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. When printing on labels: • Use labels designed specifically for laser printers. Check with the
  • Lexmark 34S0500 | User Manual - Page 49
    mm (0.06 in.) strip on the leading and driver edge, and use a non-oozing adhesive. • and cause jams or other paper handling problems. • Check with the manufacturer or vendor available for your printer: 1 Make sure the printer is on and Ready appears. 2 From the printer control panel, press
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    prints, Ready appears. Printing the print quality test pages Print the print quality test pages to isolate print quality problems. 1 Turn the printer off. 2 Hold down and while turning the printer on. 3 Release the buttons when the clock appears, and wait for CONFIG MENU to appear. 4 Press the arrow
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    . For Macintosh users In Mac OS X version 10.5: 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax, and then double-click the printer icon. 3 From the printer window, select the job to cancel. 4 From the icon bar at the top of the window, click the Delete icon. In Mac OS X version
  • Lexmark 34S0500 | User Manual - Page 52
    page may or may not be reprinted, depending on the overall memory usage in the printer. Avoiding jams The following hints can help you avoid jams: • Use only recommended paper or specialty media. For more information, see "Supported paper sizes, types, and weights" on page 42. • Do not load too much
  • Lexmark 34S0500 | User Manual - Page 53
    jams in the paper path The following illustration shows the path that paper travels through the printer. The path varies depending on the input source (tray or feeder) and depending on whether each jam" on page 54 for a list of jam numbers and instructions for how to access each jam. Clearing jams 53
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    jam 200 Try one or more of the following: • Remove Tray 1. • Open the front door, and then remove the photoconductor kit. 201 Open the front door, and then remove the photoconductor kit. 202 Open the front door, and then open the rear door. 231 Open the front door, and then open the
  • Lexmark 34S0500 | User Manual - Page 55
    paper jam 1 Remove the tray from the printer. 2 Remove the jam if you see it here. 3 If you do not see it, open the front door, and then remove the photoconductor kit and toner cartridge (unit). Note: When the photoconductor kit and toner cartridge are together, they are called a unit. Clearing
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    and insert the unit. 6 Close the front door. 7 Insert the tray. 8 Press . 201 paper jam CAUTION-HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk of injury from a hot component, allow the surface to cool before removing paper from this
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    jammed sheets. 3 Align and insert the unit. 4 Close the front door. 5 Press . 202 paper jam CAUTION-HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk of injury from a hot component, allow the surface to cool before removing paper from this
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    3 Open the rear door. 4 Remove the jam. 5 Close the rear door. 6 Close the front door. 7 Press . Clearing jams 58
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    231 paper jam CAUTION-HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk of injury from a hot component, allow the surface to cool before removing paper from this
  • Lexmark 34S0500 | User Manual - Page 60
    233 paper jam 1 Remove the tray from the printer. 2 Locate the lever shown. Pull the level down to release the 59. 234 paper jam A single jam or multiple jams are in the duplex area of the printer when the printer is turned on. To locate and remove the jammed sheets, complete all the steps in: •
  • Lexmark 34S0500 | User Manual - Page 61
    235 paper jam A duplex print job was sent to the printer using a size of paper not supported for duplex printing. A sheet is jammed in the standard exit bin. 1 To remove the jam, gently pull the jammed sheet out of the standard exit
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    2 Remove the jam. 3 Insert the optional tray. 4 Press . 251 paper jam A sheet of paper or specialty media failed to feed completely from the multipurpose feeder. Part of it may be still visible. If it is visible, gently pull the jammed sheet from the front of the multipurpose feeder. Clearing jams
  • Lexmark 34S0500 | User Manual - Page 63
    sheet is not visible, complete the following steps: 1 Open the front door, and then remove the unit. 2 Lift the flap at the front of the printer, and then remove any jammed sheets of paper that are short lengths of paper. 3 Align and insert the unit. 4 Close the front door. 5 Press . Clearing
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    menus Menus list A number of menus are available to make it easy for you to change printer settings: Paper Menu Default Source Paper Size/Type Configure MP Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Reports Menu Settings Page Device
  • Lexmark 34S0500 | User Manual - Page 65
    Type menu Menu item Description Select Source menu Tray 1 Tray 2 MP Feeder Manual Paper Manual Env Notes: • These menus let you specify the installed paper size and type in the selected paper from the linked tray. • The A6 paper size is supported only in Tray 1. Understanding printer menus 65
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    A4 is the international factory default setting. Lets you specify the size of the envelope being manually loaded Note: 10 Envelope is the US factory default setting. DL Envelope is the international Type . • Use this menu item to configure automatic tray linking. Understanding printer menus 66
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    loaded Note: Envelope is the factory default setting. Configure MP menu Menu item Configure MP Cassette Manual Description Determines when the printer selects paper from the multipurpose feeder Notes: • Cassette is the factory default setting. • The Cassette setting configures the multipurpose
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    . • When Rough Texture is the setting selected for Select Type, Rough is the only Select Texture setting available. • Settings appear only if the paper is supported. Understanding printer menus 68
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    is the only Select Weight setting available. • Settings appear only if the paper is supported. Paper Loading menu Menu item Select Type Recycled Loading Bond Loading Letterhead loading Preprinted Loading you select the type of paper, the Set Loading menu appears. Understanding printer menus 69
  • Lexmark 34S0500 | User Manual - Page 70
    factory default setting for the Custom Type. • The custom media type must be supported by the selected tray or feeder in order for you to print from that source portrait width Notes: • If the width exceeds the maximum, then the printer uses the maximum width allowed. • 8.5 inches is the US factory
  • Lexmark 34S0500 | User Manual - Page 71
    the portrait height Notes: • If the height exceeds the maximum, then the printer uses the maximum height allowed. • 14 inches is the US factory default Edge appears only if the longest edge is shorter than the maximum length supported in the tray. Reports menu Reports menu To print a report, use
  • Lexmark 34S0500 | User Manual - Page 72
    be set to 100%. • The optional flash memory must be installed correctly and working properly. Prints a report containing asset information including the printer serial number and model name. The report contains text and UPC barcodes that can be scanned into an asset database. Settings menu General
  • Lexmark 34S0500 | User Manual - Page 73
    Off On Run Initial Setup Yes No Alarm Cartridge Alarm Off Single Timeouts Power Saver Disabled 1-240 The Toner is low message will appear as a warning. • Single means the Toner is low message will appear and the indicator light will blink red. Sets the amount of time in minutes the printer waits
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    default settings Notes: • Do Not Restore is the factory default setting. Do Not Restore keeps the user-defined settings. • Restore Now returns all printer settings to the factory default settings except those in the Network/Ports menu. All downloads stored in RAM are deleted. Downloads stored in
  • Lexmark 34S0500 | User Manual - Page 75
    printable area Notes: • Normal is the factory default setting. When attempting to print data in the non-printable area defined by the Normal setting, the printer clips the image at the boundary. • The Whole Page setting allows the image to be moved into the non-printable area defined by the Normal
  • Lexmark 34S0500 | User Manual - Page 76
    for separator sheets Notes: • Tray 1 (standard tray) is the factory default setting. • Multi-Purpose Feeder appears as a value only if it is a supported option on the printer and if Configure MP is set to Cassette. Specifies that multiple-page images be printed on one side of a sheet of paper. Notes
  • Lexmark 34S0500 | User Manual - Page 77
    Print Resolution 300 dpi 600 dpi 1200 dpi 1200 IQ 2400 IQ Toner Darkness 1-10 Enhance Fine Lines On Off Gray Correction Auto Off Description To set Enhance Fine Lines using the Embedded Web Server, type the network printer IP address in a browser window. Choose whether to apply Gray Correction on
  • Lexmark 34S0500 | User Manual - Page 78
    is the factory default setting. Adjusts or darkens printed output and conserves toner Note: 0 is the factory default setting. Adjusts the contrast of isolating the source of a print job problem Notes: • When Activate is selected, all data sent to the printer is printed in hexadecimal and character
  • Lexmark 34S0500 | User Manual - Page 79
    . Establishes the font search order Notes: • Resident is the factory default setting. • A formatted flash memory option card must be installed in the printer and operating properly for this menu item to be available. • The flash memory option cannot be Read/Write, Write, or password-protected. • Job
  • Lexmark 34S0500 | User Manual - Page 80
    Specifies the number of lines that print on each page Notes: • 60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings. Select the desired Paper Size and
  • Lexmark 34S0500 | User Manual - Page 81
    None 0-199 Assign Tray Off None 0-199 Assign Manual Paper Off None 0-199 Assign Man Env Off None 0-199 Tray Renumber View Factory Def None Tray Renumber Restore Defaults Yes No Description Configures the printer to work with printer software or programs that use different source assignments for
  • Lexmark 34S0500 | User Manual - Page 82
    seconds is the factory default setting. • A setting value of 0 disables the timeout. • If a value of 1-9 is selected, the setting is saved as 10. Allows the printer to print a banner page. Note: Off is the factory default setting. TCP/IP menu Use the following menu items to view or set the TCP
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    following menu items to view or set the Internet Protocol version 6 (IPv6) information. Note: This menu is available only for network models or printers attached to print servers. Menu item IPv6 Enable IPv6 On Off IPv6 Auto Configuration On Off IPv6 View Hostname View Address View Router Address
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    processes raw binary PostScript print jobs. Reflects the network setup for your printer AppleTalk menu Menu item Activate Off On View Name Description Activates or deactivates AppleTalk support Note: On is the factory default setting. Shows the assigned AppleTalk name Understanding
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    * is the factory default setting. USB menu Menu item PCL SmartSwitch On Off PS SmartSwitch On Off NPA Mode On Off Auto Description Sets the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default
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    is resumed. • The USB buffer size value can be changed in 1K increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether the Resource Save setting is On or Off. • To increase the maximum size range for the
  • Lexmark 34S0500 | User Manual - Page 87
    existing parallel ports and is the recommended setting. • The Standard setting tries to resolve parallel port communication problems. Determines whether the printer honors printer hardware initialization requests from the computer Notes: • Off is the factory default setting. • The computer requests
  • Lexmark 34S0500 | User Manual - Page 88
    Menu item Mac Binary PS On Off Auto Parallel with ENA ENA Address ENA Netmask ENA Gateway Description Sets the printer to process Macintosh binary PostScript print jobs Notes: • Auto is the factory default setting. • The Off setting filters print jobs using the standard protocol. • The
  • Lexmark 34S0500 | User Manual - Page 89
    Understanding printer messages When Manual Feeder appears on the display, it refers to the multipurpose feeder. List of status and error messages Busy Wait for the message to clear. Canceling Wait for the message to clear. Close front door Close the front door of the printer. Defragmenting Flash DO
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    printing code for the internal print server. The internal print server is a hardware option installed inside the printer. Note: Network code may be downloaded while this message appears on the display. Load manual feeder with Try one or more of the following: • Load the specified paper in the
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    toner cartridge, and then install a supported one. 34 Short paper Try one or more of the following: • Load the appropriate paper in the tray. • Press the arrow buttons until Continue appears, and then press a different paper tray. to clear the message and print the job using Understanding printer
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    • Check tray length and width guides and make sure the paper is properly loaded in the tray. being printed. • Cancel the current print job. 35 Insufficient memory to support Resource Save feature The printer lacks sufficient memory to save settings. Install additional memory, or press to disable
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    is not set to Disabled. to clear the message and continue printing. 56 Standard parallel port disabled Try one or more of the following: • The printer discards any data received through the parallel port. Press printing. • Make sure the Parallel Buffer menu item is not set to Disabled. to clear
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    the message and continue printing. 84 Replace PC Kit The photoconductor kit is exhausted. Install a new photoconductor kit. 42.xy Cartridge region mismatch Replace the toner cartridge with one that is correct for the region where you purchased your printer. 51 Defective flash detected Try one or
  • Lexmark 34S0500 | User Manual - Page 95
    open the rear door. • Remove Tray 1, and then depress the lever. 2 Remove the jam. 3 Close any open doors or trays. 4 Press to continue printing. Understanding printer messages 95
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    the printer. 3 Press to continue printing. 24x.yy Paper jam The message indicates either where the paper is jammed or the number of pages jammed. 1 To access the jam, try one or more of the following: • Remove Tray 1. • Open the front door, and then remove the photoconductor kit and toner cartridge
  • Lexmark 34S0500 | User Manual - Page 97
    . 3 Dampen a clean, lint-free cloth with water. Warning-Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of the printer. 4 Wipe only the outside of the printer. Warning-Potential Damage: Using a damp cloth to clean the interior may cause damage to your
  • Lexmark 34S0500 | User Manual - Page 98
    some settings you can change from the printer control panel that will help you conserve toner and paper. For more information, see the following table: Supply Toner Paper or specialty media Path to menu item Purpose of menu item Settings ΠQuality Menu ΠToner Darkness Lets you adjust the level
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    other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer. Note: All life estimates for printer supplies assume printing on letter- or A4-size plain paper. Ordering toner cartridges When 88 Cartridge Low appears or when the print
  • Lexmark 34S0500 | User Manual - Page 100
    by printing a menu settings page. To replace the toner cartridge: 1 Open the front door by pressing the button on the left side of the printer and lowering the door. 2 Press the button on the base of the photoconductor kit, and then pull the toner cartridge out using the handle. Maintaining the
  • Lexmark 34S0500 | User Manual - Page 101
    light exposure can cause print quality problems. 4 Rotate the cartridge in all directions to distribute the toner. 5 Install the new toner cartridge by aligning the rollers on the toner cartridge with the arrows on the tracks of the photoconductor kit. Push the toner cartridge in as far as it will
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    by pressing the button on the left side of the printer and lowering the front door. 2 Pull the photoconductor kit and toner cartridge out of the printer as a unit by pulling on the toner cartridge handle. Note: The photoconductor kit and toner cartridge form a unit. Place the unit on a flat, clean
  • Lexmark 34S0500 | User Manual - Page 103
    the photoconductor drum. 5 Insert the toner cartridge into the photoconductor kit by aligning the rollers on the toner cartridge with the tracks. Push the toner cartridge until it clicks into place. 6 Install the unit into the printer by aligning the arrows on the guides of the unit with the arrows
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    for recycling: 1 Visit our Web site at www.lexmark.com/recycle. 2 Find the product type you want to recycle, and then select your country from the list. 3 Follow the instructions on the computer screen. Moving the printer Before moving the printer CAUTION-POTENTIAL INJURY: Follow these guidelines to
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    clearance around it as shown. 1 300 mm (12.0 in.) 2 300 mm (12.0 in.) 3 200 mm (8.0 in.) 4 12.7 mm (0.5 in.) 5 300 mm (12.0 in.) Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit. Maintaining the printer 105
  • Lexmark 34S0500 | User Manual - Page 106
    covers basic administrative support tasks. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com. Adjusting Power Saver 1 Make sure the printer is on and
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    printer control panel • Checking the status of the printer supplies • Configuring printer Guide on the LexmarkTM Web site at www.lexmark.com. Viewing reports You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer of the printer, then
  • Lexmark 34S0500 | User Manual - Page 108
    , it is possible to see tray settings, the level of toner in the toner cartridge, the percentage of life remaining in the photoconductor kit, and capacity measurements of certain printer parts. To access the device status: 1 Type the printer IP address in the address field of your Web browser. Note
  • Lexmark 34S0500 | User Manual - Page 109
    Submit to save your settings. Setting up e-mail alerts You can have the printer send you an e-mail when the supplies are getting low or when the paper to receive e-mail alerts. 5 Click Submit. Note: See your system support person to set up the e-mail server. Configuring supply notifications You can
  • Lexmark 34S0500 | User Manual - Page 110
    a language from the drop-down list, and then click Click here to submit language. 4 Click Printer Settings. 5 Enter the IP addresses of the source and target printers. Note: To add additional target printers, click the Add Target IP button. 6 Click Copy Printer Settings. Administrative support 110
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    All options are properly installed. • The printer driver settings are correct. Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the printer back on. This often fixes the problem. Printer control panel display is blank or displays only
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    support person to make sure the network is functioning correctly. Copies of the printer software are also available on the Lexmark Web site at www.lexmark in Adobe Acrobat. 2 Click the printer icon. The Print dialog appears. PROTECT SETTING TO OFF 1 From the printer control panel, press . 2 Press
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    IN EACH TRAY 1 Load the same size and type of paper in each tray. 2 Move the paper guides to the correct positions for the paper size loaded in each tray. MAKE SURE THE PAPER SIZE AND and the number of pages in the job. MAKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory. Troubleshooting 113
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    then press . Solving option problems Option does not operate printer on. CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off. 2 Unplug the printer. 3 Check the connection between the option and the printer 9 users should make sure the printer is set up in the Chooser.
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    printer system board. Memory card Make sure the memory card is securely connected to the printer system board. Solving paper feed problems indicated in the tray or on the multipurpose feeder. CHECK THE GUIDES Move the guides in the tray to the correct positions for the paper size Troubleshooting 115
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    . If these suggestions still do not correct the problem, then contact Customer Support. You may have a printer part that requires adjustment or replacement. Isolating print quality problems To help isolate print quality problems, print the print quality test pages, but first make sure the standard
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    Try one or more of the following: • Remove and reinstall the toner cartridge. • Remove and reinstall the photoconductor kit. If the printer still prints blank pages, it may need to be serviced. For more information, contact Customer Support. Characters have jagged or uneven edges If you are using
  • Lexmark 34S0500 | User Manual - Page 118
    pop-up menu. • From the printer control panel Quality menu, select a different Toner Darkness setting before sending the job to print. Ghost images These are possible solutions. Try one or more of the following: THE PHOTOCONDUCTOR KIT IS DEFECTIVE Replace the photoconductor kit. CHECK THE MEDIA TYPE
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    one or more of the following: CHECK THE GUIDES Move the width and length guides in the tray to the correct positions for the sure the Paper Type setting matches the paper loaded in the tray. • From the printer control panel Paper menu, make sure the Paper Type setting matches the paper loaded in
  • Lexmark 34S0500 | User Manual - Page 120
    : From the Print dialog, make sure the Paper Type setting matches the paper loaded in the tray. • From the printer control panel Paper menu, make sure the Paper Type setting matches the paper loaded in the tray. THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Troubleshooting 120
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    loaded in the tray. • From the printer control panel Paper menu, make sure the Paper Type setting matches the paper loaded in the tray. THE TONER IS LOW When 88 Cartridge low appears, order a new toner cartridge. THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Troubleshooting 121
  • Lexmark 34S0500 | User Manual - Page 122
    that meets the printer specifications. Toner fog or background shading appears on the page These are possible solutions. Try one or more of the following: THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner rubs off These
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    of the following: THE TONER MAY SMEAR WHEN PAPER IS FED FROM A SPECIFIC SOURCE From Print Properties, the print dialog, or the printer control panel, select another tray or feeder to feed the paper for the job. THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Troubleshooting 123
  • Lexmark 34S0500 | User Manual - Page 124
    you are holding the cartridge. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Clear any paper you see. THERE MAY BE EXCESS TONER IN THE PAPER PATH Contact Customer Support. Troubleshooting 124
  • Lexmark 34S0500 | User Manual - Page 125
    then reinstall it. THE TONER CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used toner cartridge with a new one. Embedded Web Server does not open These are possible solutions. Try one or more of the following: CHECK THE NETWORK CONNECTIONS Make sure the printer and computer are turned on
  • Lexmark 34S0500 | User Manual - Page 126
    When you call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. For more information, see the label on the inside top front
  • Lexmark 34S0500 | User Manual - Page 127
    . Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www
  • Lexmark 34S0500 | User Manual - Page 128
    expense. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However or service representative for additional suggestions. Notices 128
  • Lexmark 34S0500 | User Manual - Page 129
    should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle been signed by the Director of Manufacturing and Technical Support, Lexmark International, Inc., S.A., Boigny, France. This printer has a wireless network card installed. Notices 129
  • Lexmark 34S0500 | User Manual - Page 130
    the antenna provided. Use of any other antenna is strictly prohibited per regulations of Industry Canada. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that
  • Lexmark 34S0500 | User Manual - Page 131
    only. A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. This product satisfies the limits of EN 55022; safety requirements of EN 60950; radio spectrum requirements
  • Lexmark 34S0500 | User Manual - Page 132
    not apply to your product. 1-meter average sound pressure, dBA Printing 53 dBA Ready N/A Values are subject to change. See www.lexmark.com for current values. Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures
  • Lexmark 34S0500 | User Manual - Page 133
    to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition. Laser advisory label A laser notice label may be affixed to this printer as shown: Power consumption Product power consumption The following table documents the power consumption
  • Lexmark 34S0500 | User Manual - Page 134
    to calculate energy usage. The total product energy usage is the sum of each mode's energy usage. Statement of Limited Warranty Lexmark E360d and E360dn Lexmark International, Inc., Lexington, KY This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to
  • Lexmark 34S0500 | User Manual - Page 135
    of prints produced by any product. Warranty service does not include repair of failures caused by: -Modification or unauthorized attachments -Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment
  • Lexmark 34S0500 | User Manual - Page 136
    authorized servicer -Operation of a product beyond the limit of its duty cycle -Use of printing media outside of Lexmark specifications -Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts -Products, supplies, parts, materials (such as toners and inks
  • Lexmark 34S0500 | User Manual - Page 137
    OF THE NATURE OF THE CLAIM, INCLUDING BUT NOT LIMITED TO BREACH OF WARRANTY OR CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY), AND EVEN IF LEXMARK, OR ITS SUPPLIERS, AFFILIATES, OR REMARKETERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY YOU BASED ON A THIRD
  • Lexmark 34S0500 | User Manual - Page 138
    storing, loading, installing, executing, or displaying the Software Program. If Lexmark has licensed the Software Program to you for concurrent use, you number of authorized users to the number specified in your agreement with Lexmark. You may not separate the components of the Software Program for
  • Lexmark 34S0500 | User Manual - Page 139
    terms of this Software License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this Software License Agreement, the terms of this Software
  • Lexmark 34S0500 | User Manual - Page 140
    Kit 94 88.yy Cartridge is low 94 A AppleTalk menu 84 attaching cables 22 B Busy 89 buttons 14 C cables Ethernet 22 parallel 22 USB 22 calling Customer Support 126 Canceling 89 canceling a job from Macintosh 50 from Windows 50 canceling print jobs from printer 14 display troubleshooting display is
  • Lexmark 34S0500 | User Manual - Page 141
    manual feeder with 90 loading multipurpose feeder 32 optional 250-sheet tray 31 optional 550-sheet tray 31 standard 250-sheet tray 27 M memory card installing 18 troubleshooting 115 menu settings loading on multiple printers page 24 Networking Guide 106 noise emission levels toner cartridges
  • Lexmark 34S0500 | User Manual - Page 142
    paper stop, using 15 Paper Texture menu 68 paper types duplex support 42 supported by printer 42 where to load 42 Paper Weight menu 69 Parallel menu 86 parallel port 22 PCL Emul menu 79 photoconductor kit ordering 100 replacing 101 PostScript menu 79 Power Saver 90 adjusting 106 print job canceling
  • Lexmark 34S0500 | User Manual - Page 143
    toner cartridges ordering 99 Toner is low 91 transparencies loading 32 tips 47 tray linking 37, 38 tray unlinking 37, 38 trays linking 37 unlinking 37 troubleshooting checking an unresponsive printer 111 Index 143 contacting Customer Support 126 solving basic printer problems 111 troubleshooting
  • Lexmark 34S0500 | User Manual - Page 144
    memory card 115 option not working 114 U Universal Paper Size 70 setting 25 Universal Setup menu 70 unlinking trays 37 USB menu 85 USB port 22 USB/USB 91 Utilities menu 78 V viewing reports 107 W Waiting 91 Index 144
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Lexmark E360d and E360dn
Series
User's Guide
May 2008
www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
© 2008 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550