Lexmark 4227 Lexmark 4227 Plus User's Guide - Page 110

Solving Printer Problems

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Symptom 005 Cover Open Probable Causes and Actions • Top cover is open or not properly closed. Top cover Solving Printer Problems 007 Data Error 6xx Machine Chk Action: Close the top cover properly. Tip: Even if the top cover seems to be closed, there may be paper caught between the top cover and the printer unit. • Data is not transmitted correctly and the printer prints ¿, ¿¿, or ¿¿¿. Action: Turn off the printer. Check that the serial settings of the serial interface are correct. (see "Verifying Serial Interface Settings" on page 13). • Printer cable is disconnected or is not connected correctly. Action: Turn off the computer and printer. Check that the printer cable is connected correctly at both ends. • Paper jam condition. Action: Turn off the printer. Remove the jammed paper from the printer. • A hardware error occurred. Action: Turn off the printer. Wait 30 seconds, then turn the printer on. If the error still occurs, contact your point of purchase, or see the printer registration card for the number appropriate for your country. 104 Chapter 6: Solving Printer Problems

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Chapter 6: Solving Printer Problems
104
Solving Printer Problems
005 Cover Open
•
Top cover is open or not properly closed.
Action:
Close the top cover properly.
Tip:
Even if the top cover seems to be closed, there may be
paper caught between the top cover and the printer unit.
007 Data Error
•
Data is not transmitted correctly and the printer prints ¿,
¿¿, or ¿¿¿.
Action:
Turn off the printer. Check that the serial settings
of the serial interface are correct. (see “Verifying Serial
Interface Settings” on page 13).
•
Printer cable is disconnected or is not connected
correctly.
Action:
Turn off the computer and printer. Check that the
printer cable is connected correctly at both ends.
6xx Machine Chk
• Paper jam condition.
Action:
Turn off the printer. Remove the jammed paper
from the printer.
•
A hardware error occurred.
Action:
Turn off the printer. Wait 30 seconds, then turn the
printer on. If the error still occurs, contact your point of
purchase, or see the printer registration card for the
number appropriate for your country.
Symptom
Probable Causes and Actions
Top cover