Lexmark E120 User's Guide - Page 81

Troubleshooting Symptom Cause Streaks at the bottom of the printed The long-life photoconductor kit is page. exhausted. Solution Replace the long-life photoconductor kit. Uneven printing DE DE DE The toner cartridge is not properly installed. Remove and then reinsert the toner cartridge. (Print only appears on one side of the page.) Incorrect margins The Form Size setting in the printer driver is different from the paper size loaded in the tray. For example, A4 size paper is loaded into the tray, but the Form Size setting is not set to A4. Change the Form Size setting to the appropriate size. Skewed print (Print is inappropriately slanted.) • The tray guide is not in the correct position. • The priority feeder guides are not in correct position for the paper size loaded in the feeder. • Reposition the guide to fit lightly against the paper stack. • Reposition the priority feeder guides to fit lightly against the print media. Blank pages The toner cartridge is defective or empty. First, remove and reset the toner cartridge. If problem persists, replace the toner cartridge. Solid black pages • The toner cartridge is defective. • The printer requires service. • The long-life photoconductor kit is defective. • First, remove and reset the toner cartridge. If problem persists, replace the toner cartridge. • Call a service technician. • Replace the long-life photoconductor kit. Paper curls badly as it exits the bin The Paper Texture setting is wrong for Change the Paper Texture† from the type of paper or specialty media Rough to Normal or Smooth. being used. * To replace the fuser, call a service technician. † This setting can be changed using the Local Printer Setup Utility (Windows), or through Printer Settings (Macintosh). See Software and Documentation CD for additional information. Print quality problems 81