Lexmark Interpret S402 User's Guide - Page 128

Computer slows down when printing, Copy and scan troubleshooting, Copier or scanner does not respond

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Computer slows down when printing These are possible solutions. Try one of the following: IF YOU ARE USING A USB CONNECTION, THEN TRY A DIFFERENT USB CABLE IF YOU ARE ON A NETWORK, THEN RESET THE POWER OF THE ACCESS POINT (ROUTER) 1 Unplug the power cord from the access point. 2 Wait ten seconds, and then insert the power cord. Copy and scan troubleshooting • "Copier or scanner does not respond" on page 128 • "Scanner unit does not close" on page 128 • "Poor copy or scanned image quality" on page 128 • "Partial copies or scans of documents or photos" on page 129 • "Scan was not successful" on page 129 • "Scanning takes too long or freezes the computer" on page 130 • "Cannot scan to a computer over a network" on page 130 Copier or scanner does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: SET YOUR PRINTER AS THE DEFAULT PRINTER REMOVE AND REINSTALL THE PRINTER SOFTWARE Scanner unit does not close 1 Lift the scanner unit. 2 Remove any obstruction keeping the scanner unit open. 3 Lower the scanner unit. Poor copy or scanned image quality If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CLEAN THE SCANNER GLASS ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE Troubleshooting 128

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Computer slows down when printing
These are possible solutions. Try one of the following:
I
F
YOU
ARE
USING
A
USB
CONNECTION
,
THEN
TRY
A
DIFFERENT
USB
CABLE
I
F
YOU
ARE
ON
A
NETWORK
,
THEN
RESET
THE
POWER
OF
THE
ACCESS
POINT
(
ROUTER
)
1
Unplug the power cord from the access point.
2
Wait ten seconds, and then insert the power cord.
Copy and scan troubleshooting
•
“Copier or scanner does not respond” on page 128
•
“Scanner unit does not close” on page 128
•
“Poor copy or scanned image quality” on page 128
•
“Partial copies or scans of documents or photos” on page 129
•
“Scan was not successful” on page 129
•
“Scanning takes too long or freezes the computer” on page 130
•
“Cannot scan to a computer over a network” on page 130
Copier or scanner does not respond
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
S
ET
YOUR
PRINTER
AS
THE
DEFAULT
PRINTER
R
EMOVE
AND
REINSTALL
THE
PRINTER
SOFTWARE
Scanner unit does not close
1
Lift the scanner unit.
2
Remove any obstruction keeping the scanner unit open.
3
Lower the scanner unit.
Poor copy or scanned image quality
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C
LEAN
THE
SCANNER
GLASS
A
DJUST
THE
SCAN
QUALITY
FROM
THE
PRINTER
SOFTWARE
Troubleshooting
128