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Lexmark Interpret S402 User's Guide - Page 178

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enabling 25 software, optional finding, installing 25 speaker volume adjusting 85 Speed Dial setting up 78 splitter, choosing 82 SSID ad hoc 94 finding 107 locating 101 wireless network 101 streaks or lines on printed image 127 supported memory cards and file types 42 supported operating systems 21 switching from USB to wireless 97 to wireless, using Mac OS X 98 switching from wireless to USB 97 to USB, using Mac OS X 98 T TCP/IP 110 technical support 116 telecommunication notices 166, 167, 168, 169 temporary settings changing into default 18 tips for copying 53 printing 33 receiving faxes 81 scanning 58 sending faxes 80 transmission report, fax 87 transparencies 31 troubleshooting checking an unresponsive printer 116 contacting technical support 116 fax checklist 131 Service Center 116 solving basic printer problems 116 wireless network 140 troubleshooting, copy scanner unit does not close 128 troubleshooting, copy and scan cannot scan to computer over a network 130 copier or scanner does not respond 128 partial document or photo scans 129 poor scanned image quality 128 scan not successful 129 scanning takes too long or freezes the computer 130 troubleshooting, fax cannot receive faxes 134 cannot run fax software 135 cannot send faxes 132 error messages, printer control panel 135 troubleshooting, jams and misfeeds paper jam in the ADF 124 paper jam in the duplex unit 123 paper jam in the paper support 123 paper jam in the printer 123 paper or specialty media 125 troubleshooting, memory card cannot print from a flash drive 138 checklist 138 nothing happens when memory card is inserted 138 troubleshooting, print cannot delete documents from print queue 122 computer slows down when printing 128 poor quality at the edges of page 126 slow print speed 127 streaks or lines on printed image 127 troubleshooting, setup cannot print through USB 122 incorrect language appears on display 117 page does not print 120 printer does not respond 121 printer printing blank pages 121 printhead error 117 software did not install 119 troubleshooting, wireless cannot print over wireless network 141 changing wireless settings after installation (Mac) 93 changing wireless settings after installation (Windows) 93 photos do not print from memory card across wireless network 139 resolving communication problems 154 Wi-Fi indicator light is blinking orange 148 Wi-Fi indicator light is not lit 145 Wi-Fi indicator light is still orange 147 TX report, fax 87 U UK special wireless setup instructions 92 uninstalling printer software 26 updating printer software 25 updating the application list 64 USB 97, 108 cable 104 Macintosh 98 USB connection with network connection 108 USB port 11 user information, fax setting 76 using Macintosh printer software 23 Web Links 23 V Virtual Private Network 154 voice mail setting up 65 voice mail, fax settings 85 Voice over Internet Protocol (VoIP) fax setup 69 VoIP adapter 69 volume, adjusting ringer and dial tone 85 speaker 85 VPN lose connection to printer 154 Index 178

Section	Page
Contents	2
Safety information	5
About your printer	6
Thank you for choosing this printer!	6
Minimizing your printer's environmental impact	6
Finding information about the printer	7
Understanding the parts of the printer	9
Ordering and replacing supplies	12
Ordering ink cartridges	12
Using genuine Lexmark ink cartridges	12
Replacing ink cartridges	13
Ordering paper and other supplies	14
Recycling Lexmark products	15
Using the printer control panel buttons and menus	16
Using the printer control panel	16
Changing temporary settings into new default settings	18
Changing the Power Saver timeout	19
Saving paper and energy with Eco-Mode	20
Resetting to factory settings	20
Using the printer software	21
Minimum system requirements	21
Using the Windows printer software	21
Using the Macintosh printer software	23
Finding and installing optional software	25
Updating the printer software	25
Reinstalling the printer software	26
Uninstalling the printer software	26
Installing the printer software	27
Loading paper and original documents	28
Loading paper	28
Saving paper default settings	31
Loading original documents on the scanner glass	32
Loading original documents into the ADF	32
Printing	33
Tips for printing	33
Printing basic documents	33
Printing a document	33
Collating printed copies	34
Printing pages in reverse order	34
Printing multiple pages on one sheet	35
Printing on both sides of the paper (duplexing) manually	36
Printing documents from a memory card or flash drive (Windows only)	37
Printing specialty documents	38
Printing envelopes	38
Printing labels	39
Printing on custom-size paper	40
Working with photos	41
Using a memory card or flash drive with the printer	41
Supported memory cards and file types	42
Printing photos using the printer control panel	42
Printing photos from a memory device using the printer software	43
Printing photos from a PictBridge-enabled digital camera	44
Printing photos from a memory device using the proof sheet	45
Printing photos from a digital camera using DPOF	46
Printing from a Bluetooth-enabled device	46
Setting up a connection between your printer and a Bluetooth-enabled device	46
Setting the Bluetooth security level	47
Printing from a Bluetooth-enabled device	48
Managing print jobs	49
Setting your printer as the default printer	49
Changing the printing mode	49
Pausing print jobs	50
Resuming print jobs	51
Canceling print jobs	51
Copying	53
Tips for copying	53
Making copies	53
Copying photos	53
Enlarging or reducing images	54
Adjusting copy quality	54
Making a copy lighter or darker	54
Collating copies using the printer control panel	55
Repeating an image on one page	55
Copying multiple pages on one sheet	56
Making a duplex copy	56
Making a duplex copy automatically	56
Making a duplex copy manually	56
Canceling copy jobs	57
Scanning	58
Tips for scanning	58
Scanning to a local or network computer	58
Scanning to a flash drive or memory card	59
Scanning photos into an editing application	59
Scanning documents into an editing application	61
Scanning directly to e-mail using the printer software	62
Scanning to a PDF	62
Scanning FAQ	63
How can I improve the quality of a scan?	63
How do I scan in black and white?	63
Why am I being asked for a PIN?	63
What is an application list, and how do I update it?	64
Canceling scan jobs	64
Faxing	65
Setting up the printer to fax	65
Scenario 1: Standard telephone line	65
Scenario 2: Digital Subscriber Line (DSL)	68
Scenario 3: VoIP telephone service	69
Scenario 4: Digital telephone service through a cable provider	70
Scenario 5: Country-specific setup	71
Entering your user information	75
Configuring the fax settings	76
Configuring fax settings using the printer control panel	76
Configuring fax settings using the fax software	77
Creating a contact list	78
Creating a contact list using the printer control panel	78
Creating a contact list using the fax software	78
Sending faxes	79
Tips for sending faxes	80
Sending faxes using the printer control panel	80
Sending faxes using the computer	80
Receiving faxes	81
Tips for receiving faxes	81
Receiving faxes automatically	81
Receiving a fax manually	81
Faxing FAQ	82
If I skipped the fax setup initially, do I need to run the installer again to set up the fax?	82
What is a splitter and what type of splitter should I use?	82
What is my fax number?	83
What is my dialing prefix?	83
When do I need to set Auto Answer to On?	83
How many rings should I set?	83
How do I set the distinctive ring for the printer?	84
How can I check the dial tone?	84
How do I adjust the speaker volume on the printer?	85
How can I make sure that fax calls go to the printer and voice calls go to the answering machine?	85
What settings work best with digital voice mail?	85
How do I change the resolution of the documents that I fax?	85
How do I send a fax at a scheduled time?	86
How do I send a fax using a phone calling card?	86
How do I know that the fax was sent successfully?	87
How do I view the fax history of the printer?	87
How do I forward a fax?	87
Can I block faxes?	88
Can I retrieve failed faxes?	88
Networking	89
Installing the printer on a wireless network	89
Wireless network compatibility	89
Supported network security options	89
Printing a network setup page	90
Information you will need to set up the printer on a wireless network	90
Installing the printer on a wireless network	91
Installing the printer on other computers	91
Interpreting the colors of the Wi-Fi indicator light	92
Special wireless installation instructions	92
Assigning a static IP address	93
Changing wireless settings after installation	93
Advanced wireless setup	94
Creating an ad hoc wireless network	94
Adding a printer to an existing ad hoc wireless network	97
Configuring the printer wirelessly using WPS (Wi-Fi Protected Setup)	97
Switching between USB and wireless connections (Windows only)	97
Switching between USB and wireless connections (Macintosh only)	98
Sharing a printer in a Windows environment	99
Sharing a printer in a Macintosh environment	100
Networking FAQ	100
What is Wi-Fi Protected Setup?	100
Where do I find my WEP key or WPA passphrase?	101
What is an SSID?	101
Where do I find my SSID?	101
What is a network?	101
How do I find out what type of security my network is using?	102
How are home networks configured?	102
Why do I need an installation cable?	103
How do I attach the installation cable?	104
How are infrastructure and ad hoc networks different?	104
Finding the signal strength	105
How can I improve wireless signal strength?	106
How can I make sure my computer and printer are connected to the same wireless network?	107
Can I use my printer on a USB and a network connection at the same time?	108
What is a MAC address?	108
How do I find the MAC address?	109
What is an IP address?	109
What is TCP/IP?	110
How do I locate IP addresses?	110
How are IP addresses assigned?	110
What is a key index?	111
Maintaining the printer	112
Maintaining ink cartridges	112
Checking ink levels	112
Aligning the printhead	113
Cleaning the printhead nozzles	114
Cleaning the exterior of the printer	114
Cleaning the scanner glass	115
Troubleshooting	116
Before you troubleshoot	116
Using the Service Center to solve printer problems	116
If Troubleshooting does not solve your problem	116
Setup troubleshooting	116
Incorrect language appears on the display	117
Printhead errors	117
Software did not install	119
Print job does not print or is missing pages	120
Printer is printing blank pages	121
Printer is busy or does not respond	121
Cannot delete documents from the print queue	122
Cannot print through USB	122
Jams and misfeeds troubleshooting	122
Paper jam in the printer	123
Paper jam in the paper support	123
Paper jam in the duplex unit	123
Paper jam in the ADF (selected models only)	124
Paper or specialty media misfeeds	125
Print troubleshooting	126
Poor quality at the edges of the page	126
Streaks or lines on printed image	127
Print speed is slow	127
Computer slows down when printing	128
Copy and scan troubleshooting	128
Copier or scanner does not respond	128
Scanner unit does not close	128
Poor copy or scanned image quality	128
Partial copies or scans of documents or photos	129
Scan was not successful	129
Scanning takes too long or freezes the computer	130
Cannot scan to a computer over a network	130
Fax troubleshooting	130
Fax troubleshooting checklist	131
Cannot send faxes	132
Cannot receive faxes	134
Cannot run the fax software	135
Fax error messages on the printer control panel	135
Memory card troubleshooting	137
Memory card troubleshooting checklist	138
Nothing happens when a memory card is inserted	138
Cannot print documents from a memory card or flash drive	138
Photos do not transfer from a memory card across a wireless network	139
Wireless troubleshooting	139
Wireless troubleshooting checklist	140
Resetting the wireless settings to factory defaults	140
Cannot print over wireless network	141
The Continue button is unavailable	144
Cannot print and there is a firewall on the computer	145
Wi-Fi indicator light is not lit	145
Wi-Fi indicator light is green but the printer does not print (Windows only)	146
Wi-Fi indicator light is still orange	147
Wi-Fi indicator light is blinking orange during installation	148
Wireless print server not installed	152
“Communication not available” message displays when printing wirelessly	152
Communication with printer lost when connected to Virtual Private Network (VPN)	154
Resolving intermittent wireless communications issues	154
Notices	157
Product information	157
Edition notice	157
UNITED STATES GOVERNMENT RIGHTS	158
Trademarks	158
Licensing notices	158
Federal Communications Commission (FCC) compliance information statement	158
Hinweis zum GS-Zeichen	159
Noise emission levels	159
Temperature information	159
Waste from Electrical and Electronic Equipment (WEEE) directive	160
Product disposal	160
Battery notice	160
ENERGY STAR	160
Power consumption	160
Product power consumption	160
Power Saver	161
Off mode	161
Total energy usage	161
LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS	161
European Community (EC) directives conformity	165
Regulatory notices for telecommunication terminal equipment	166
Notice to users of the US telephone network: FCC requirements	166
South Africa telecommunications notice	167
Notice to users of the Canadian telephone network	167
Notice to users of the New Zealand telephone network	167
Notice to Users in the European Union	169
Regulatory notices for wireless products	169
Exposure to radio frequency radiation	169
Notice to users in Brazil	169
Industry Canada (Canada)	169
Taiwan NCC RF notice statement	170
Notice to users in the European Union	170

Match case Limit results 1 per page

enabling

software, optional

finding, installing

speaker volume

adjusting

Speed Dial

setting up

splitter, choosing

SSID

ad hoc

finding

107

locating

101

wireless network

101

streaks or lines on printed

image

127

supported memory cards and file

types

supported operating systems

switching from USB

to wireless

to wireless, using Mac OS X

switching from wireless

to USB

to USB, using Mac OS X

TCP/IP

110

technical support

116

telecommunication

notices

166, 167, 168, 169

temporary settings

changing into default

tips for

copying

printing

receiving faxes

scanning

sending faxes

transmission report, fax

transparencies

troubleshooting

checking an unresponsive

printer

116

contacting technical support

116

fax checklist

131

Service Center

116

solving basic printer

problems

116

wireless network

140

troubleshooting, copy

scanner unit does not close

128

troubleshooting, copy and scan

cannot scan to computer over a

network

130

copier or scanner does not

respond

128

partial document or photo

scans

129

poor scanned image quality

128

scan not successful

129

scanning takes too long or freezes

the computer

130

troubleshooting, fax

cannot receive faxes

134

cannot run fax software

135

cannot send faxes

132

error messages, printer control

panel

135

troubleshooting, jams and misfeeds

paper jam in the ADF

124

paper jam in the duplex unit

123

paper jam in the paper

support

123

paper jam in the printer

123

paper or specialty media

125

troubleshooting, memory card

cannot print from a flash

drive

138

checklist

138

nothing happens when memory

card is inserted

138

troubleshooting, print

cannot delete documents from

print queue

122

computer slows down when

printing

128

poor quality at the edges of

page

126

slow print speed

127

streaks or lines on printed

image

127

troubleshooting, setup

cannot print through USB

122

incorrect language appears on

display

117

page does not print

120

printer does not respond

121

printer printing blank pages

121

printhead error

117

software did not install

119

troubleshooting, wireless

cannot print over wireless

network

141

changing wireless settings after

installation (Mac)

changing wireless settings after

installation (Windows)

photos do not print from memory

card across wireless

network

139

resolving communication

problems

154

Wi-Fi indicator light is blinking

orange

148

Wi-Fi indicator light is not lit

145

Wi-Fi indicator light is still

orange

147

TX report, fax

special wireless setup

instructions

uninstalling printer software

updating printer software

updating the application list

USB

97, 108

cable

104

Macintosh

USB connection

with network connection

108

USB port

user information, fax

setting

using

Macintosh printer software

Web Links

Virtual Private Network

154

voice mail

setting up

voice mail, fax settings

Voice over Internet Protocol (VoIP)

fax setup

VoIP adapter

volume, adjusting

ringer and dial tone

speaker

VPN

lose connection to printer

154

Index

178