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Lexmark Interpret S402 User's Guide - Page 4

Networking, Maintaining the printer, Troubleshooting, Notices, Index, Faxing FAQ

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Sending faxes...79 Receiving faxes...81 Faxing FAQ...82 Networking 89 Installing the printer on a wireless network 89 Advanced wireless setup...94 Networking FAQ...100 Maintaining the printer 112 Maintaining ink cartridges...112 Cleaning the exterior of the printer...114 Cleaning the scanner glass...115 Troubleshooting 116 Before you troubleshoot...116 Using the Service Center to solve printer problems 116 If Troubleshooting does not solve your problem 116 Setup troubleshooting...116 Jams and misfeeds troubleshooting...122 Print troubleshooting...126 Copy and scan troubleshooting...128 Fax troubleshooting...130 Memory card troubleshooting...137 Wireless troubleshooting...139 Notices...157 Product information...157 Edition notice...157 Power consumption...160 Index...173 Contents 4

Section	Page
Contents	2
Safety information	5
About your printer	6
Thank you for choosing this printer!	6
Minimizing your printer's environmental impact	6
Finding information about the printer	7
Understanding the parts of the printer	9
Ordering and replacing supplies	12
Ordering ink cartridges	12
Using genuine Lexmark ink cartridges	12
Replacing ink cartridges	13
Ordering paper and other supplies	14
Recycling Lexmark products	15
Using the printer control panel buttons and menus	16
Using the printer control panel	16
Changing temporary settings into new default settings	18
Changing the Power Saver timeout	19
Saving paper and energy with Eco-Mode	20
Resetting to factory settings	20
Using the printer software	21
Minimum system requirements	21
Using the Windows printer software	21
Using the Macintosh printer software	23
Finding and installing optional software	25
Updating the printer software	25
Reinstalling the printer software	26
Uninstalling the printer software	26
Installing the printer software	27
Loading paper and original documents	28
Loading paper	28
Saving paper default settings	31
Loading original documents on the scanner glass	32
Loading original documents into the ADF	32
Printing	33
Tips for printing	33
Printing basic documents	33
Printing a document	33
Collating printed copies	34
Printing pages in reverse order	34
Printing multiple pages on one sheet	35
Printing on both sides of the paper (duplexing) manually	36
Printing documents from a memory card or flash drive (Windows only)	37
Printing specialty documents	38
Printing envelopes	38
Printing labels	39
Printing on custom-size paper	40
Working with photos	41
Using a memory card or flash drive with the printer	41
Supported memory cards and file types	42
Printing photos using the printer control panel	42
Printing photos from a memory device using the printer software	43
Printing photos from a PictBridge-enabled digital camera	44
Printing photos from a memory device using the proof sheet	45
Printing photos from a digital camera using DPOF	46
Printing from a Bluetooth-enabled device	46
Setting up a connection between your printer and a Bluetooth-enabled device	46
Setting the Bluetooth security level	47
Printing from a Bluetooth-enabled device	48
Managing print jobs	49
Setting your printer as the default printer	49
Changing the printing mode	49
Pausing print jobs	50
Resuming print jobs	51
Canceling print jobs	51
Copying	53
Tips for copying	53
Making copies	53
Copying photos	53
Enlarging or reducing images	54
Adjusting copy quality	54
Making a copy lighter or darker	54
Collating copies using the printer control panel	55
Repeating an image on one page	55
Copying multiple pages on one sheet	56
Making a duplex copy	56
Making a duplex copy automatically	56
Making a duplex copy manually	56
Canceling copy jobs	57
Scanning	58
Tips for scanning	58
Scanning to a local or network computer	58
Scanning to a flash drive or memory card	59
Scanning photos into an editing application	59
Scanning documents into an editing application	61
Scanning directly to e-mail using the printer software	62
Scanning to a PDF	62
Scanning FAQ	63
How can I improve the quality of a scan?	63
How do I scan in black and white?	63
Why am I being asked for a PIN?	63
What is an application list, and how do I update it?	64
Canceling scan jobs	64
Faxing	65
Setting up the printer to fax	65
Scenario 1: Standard telephone line	65
Scenario 2: Digital Subscriber Line (DSL)	68
Scenario 3: VoIP telephone service	69
Scenario 4: Digital telephone service through a cable provider	70
Scenario 5: Country-specific setup	71
Entering your user information	75
Configuring the fax settings	76
Configuring fax settings using the printer control panel	76
Configuring fax settings using the fax software	77
Creating a contact list	78
Creating a contact list using the printer control panel	78
Creating a contact list using the fax software	78
Sending faxes	79
Tips for sending faxes	80
Sending faxes using the printer control panel	80
Sending faxes using the computer	80
Receiving faxes	81
Tips for receiving faxes	81
Receiving faxes automatically	81
Receiving a fax manually	81
Faxing FAQ	82
If I skipped the fax setup initially, do I need to run the installer again to set up the fax?	82
What is a splitter and what type of splitter should I use?	82
What is my fax number?	83
What is my dialing prefix?	83
When do I need to set Auto Answer to On?	83
How many rings should I set?	83
How do I set the distinctive ring for the printer?	84
How can I check the dial tone?	84
How do I adjust the speaker volume on the printer?	85
How can I make sure that fax calls go to the printer and voice calls go to the answering machine?	85
What settings work best with digital voice mail?	85
How do I change the resolution of the documents that I fax?	85
How do I send a fax at a scheduled time?	86
How do I send a fax using a phone calling card?	86
How do I know that the fax was sent successfully?	87
How do I view the fax history of the printer?	87
How do I forward a fax?	87
Can I block faxes?	88
Can I retrieve failed faxes?	88
Networking	89
Installing the printer on a wireless network	89
Wireless network compatibility	89
Supported network security options	89
Printing a network setup page	90
Information you will need to set up the printer on a wireless network	90
Installing the printer on a wireless network	91
Installing the printer on other computers	91
Interpreting the colors of the Wi-Fi indicator light	92
Special wireless installation instructions	92
Assigning a static IP address	93
Changing wireless settings after installation	93
Advanced wireless setup	94
Creating an ad hoc wireless network	94
Adding a printer to an existing ad hoc wireless network	97
Configuring the printer wirelessly using WPS (Wi-Fi Protected Setup)	97
Switching between USB and wireless connections (Windows only)	97
Switching between USB and wireless connections (Macintosh only)	98
Sharing a printer in a Windows environment	99
Sharing a printer in a Macintosh environment	100
Networking FAQ	100
What is Wi-Fi Protected Setup?	100
Where do I find my WEP key or WPA passphrase?	101
What is an SSID?	101
Where do I find my SSID?	101
What is a network?	101
How do I find out what type of security my network is using?	102
How are home networks configured?	102
Why do I need an installation cable?	103
How do I attach the installation cable?	104
How are infrastructure and ad hoc networks different?	104
Finding the signal strength	105
How can I improve wireless signal strength?	106
How can I make sure my computer and printer are connected to the same wireless network?	107
Can I use my printer on a USB and a network connection at the same time?	108
What is a MAC address?	108
How do I find the MAC address?	109
What is an IP address?	109
What is TCP/IP?	110
How do I locate IP addresses?	110
How are IP addresses assigned?	110
What is a key index?	111
Maintaining the printer	112
Maintaining ink cartridges	112
Checking ink levels	112
Aligning the printhead	113
Cleaning the printhead nozzles	114
Cleaning the exterior of the printer	114
Cleaning the scanner glass	115
Troubleshooting	116
Before you troubleshoot	116
Using the Service Center to solve printer problems	116
If Troubleshooting does not solve your problem	116
Setup troubleshooting	116
Incorrect language appears on the display	117
Printhead errors	117
Software did not install	119
Print job does not print or is missing pages	120
Printer is printing blank pages	121
Printer is busy or does not respond	121
Cannot delete documents from the print queue	122
Cannot print through USB	122
Jams and misfeeds troubleshooting	122
Paper jam in the printer	123
Paper jam in the paper support	123
Paper jam in the duplex unit	123
Paper jam in the ADF (selected models only)	124
Paper or specialty media misfeeds	125
Print troubleshooting	126
Poor quality at the edges of the page	126
Streaks or lines on printed image	127
Print speed is slow	127
Computer slows down when printing	128
Copy and scan troubleshooting	128
Copier or scanner does not respond	128
Scanner unit does not close	128
Poor copy or scanned image quality	128
Partial copies or scans of documents or photos	129
Scan was not successful	129
Scanning takes too long or freezes the computer	130
Cannot scan to a computer over a network	130
Fax troubleshooting	130
Fax troubleshooting checklist	131
Cannot send faxes	132
Cannot receive faxes	134
Cannot run the fax software	135
Fax error messages on the printer control panel	135
Memory card troubleshooting	137
Memory card troubleshooting checklist	138
Nothing happens when a memory card is inserted	138
Cannot print documents from a memory card or flash drive	138
Photos do not transfer from a memory card across a wireless network	139
Wireless troubleshooting	139
Wireless troubleshooting checklist	140
Resetting the wireless settings to factory defaults	140
Cannot print over wireless network	141
The Continue button is unavailable	144
Cannot print and there is a firewall on the computer	145
Wi-Fi indicator light is not lit	145
Wi-Fi indicator light is green but the printer does not print (Windows only)	146
Wi-Fi indicator light is still orange	147
Wi-Fi indicator light is blinking orange during installation	148
Wireless print server not installed	152
“Communication not available” message displays when printing wirelessly	152
Communication with printer lost when connected to Virtual Private Network (VPN)	154
Resolving intermittent wireless communications issues	154
Notices	157
Product information	157
Edition notice	157
UNITED STATES GOVERNMENT RIGHTS	158
Trademarks	158
Licensing notices	158
Federal Communications Commission (FCC) compliance information statement	158
Hinweis zum GS-Zeichen	159
Noise emission levels	159
Temperature information	159
Waste from Electrical and Electronic Equipment (WEEE) directive	160
Product disposal	160
Battery notice	160
ENERGY STAR	160
Power consumption	160
Product power consumption	160
Power Saver	161
Off mode	161
Total energy usage	161
LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS	161
European Community (EC) directives conformity	165
Regulatory notices for telecommunication terminal equipment	166
Notice to users of the US telephone network: FCC requirements	166
South Africa telecommunications notice	167
Notice to users of the Canadian telephone network	167
Notice to users of the New Zealand telephone network	167
Notice to Users in the European Union	169
Regulatory notices for wireless products	169
Exposure to radio frequency radiation	169
Notice to users in Brazil	169
Industry Canada (Canada)	169
Taiwan NCC RF notice statement	170
Notice to users in the European Union	170

Match case Limit results 1 per page

Sending faxes

...........................................................................................................................................

Receiving faxes

........................................................................................................................................

Faxing FAQ

...............................................................................................................................................

Networking

................................................................................................

Installing the printer on a wireless network

............................................................................................

Advanced wireless setup

.........................................................................................................................

Networking FAQ

....................................................................................................................................

100

Maintaining the printer

............................................................................

112

Maintaining ink cartridges

.....................................................................................................................

112

Cleaning the exterior of the printer

......................................................................................................

114

Cleaning the scanner glass

....................................................................................................................

115

Troubleshooting

.......................................................................................

116

Before you troubleshoot

.......................................................................................................................

116

Using the Service Center to solve printer problems

..............................................................................

116

If Troubleshooting does not solve your problem

..................................................................................

116

Setup troubleshooting

...........................................................................................................................

116

Jams and misfeeds troubleshooting

......................................................................................................

122

Print troubleshooting

............................................................................................................................

126

Copy and scan troubleshooting

.............................................................................................................

128

Fax troubleshooting

..............................................................................................................................

130

Memory card troubleshooting

..............................................................................................................

137

Wireless troubleshooting

......................................................................................................................

139

Notices

.....................................................................................................

157

Product information

..............................................................................................................................

157

Edition notice

........................................................................................................................................

157

Power consumption

..............................................................................................................................

160

Index

........................................................................................................

173

Contents