Lexmark MX711 User's Guide - Page 323

Troubleshooting 323 Action Yes No Step 2 Go to step 3. Check if the paper size setting matches the size of the paper loaded in the tray. From the Paper menu on the printer control panel, check the Paper Size setting. Does the paper size setting match the size of the paper loaded in the tray. Change the paper size setting to match the paper loaded in the tray, or load the tray with paper that matches the paper size setting. Step 3 a Specify the paper size. Depending on your operating system, specify the paper size in Printing Preferences or the Print dialog. b Resend the print job. The problem is solved. Contact customer support. Do copies print properly? Solving fax problems • "Fax and e-mail functions are not set up" on page 323 • "Caller ID is not shown" on page 324 • "Cannot send or receive a fax" on page 324 • "Can send but not receive faxes" on page 326 • "Can receive but not send faxes" on page 327 • "Received fax has poor print quality" on page 328 Fax and e-mail functions are not set up Notes: • Before you troubleshoot, check if the fax cables are connected. • The indicator light is blinking red until you set up fax and e‑mail. Action a From the home screen, navigate to: > Settings > General Settings > Run initial setup > Yes > Submit b Turn off the printer, and then turn it back on. The "Select your language" screen appears on the printer display. Yes No The problem is solved. Contact customer support. c Select a language, and then touch . d Select a country or region, and then touch Next. e Select a time zone, and then touch Next. f Select Fax and E‑mail, and then touch Next. Are fax and e‑mail functions set up?