Lexmark Optra S Service Manual - Page 55

4059-XXX Symptom Table - Output Expander Symptom Printer does not display Output Bin Full Paper does not feed all the way into the output tray. Action Go to the "Output Bin Sensor Standard Tray Service Check" on page 2-78. Go to the "Toner Sensor Service Check" on page 2-104. Service Checks Note: Anytime the engine board is replaced, the Configuration ID must be reset in NVRAM on the new engine board. Go to "Setting Configuration ID" on page 3-20. Review the following information before performing any service checks. • Paperfeed Problems (especially paper jams): Go to "Viewing the Error Log" on page 3-8 and check the printer error log for indications of repetitive entries that help to isolate a problem to a particular area of the printer or option. • Paperfeed Problems with error message: Use the "Sub Error Codes For 9XX and 2XX Error Codes" on page 2-7 to help diagnose the problem. • Print Quality Problems: Go to "Print Quality Test Pages" on page 3-23 and print a test page to help diagnose problems before changing any settings or working on the printer. • Use the resident diagnostics test provided to help isolate a problem before taking the machine apart or removing any options. Diagnostic Information 2-28