Lexmark W812 User's Reference - Page 36

Symptom Print too light Print too dark Cause Solution • The Toner Darkness setting is too light. • You are using paper that does not meet the printer specifications. • The print cartridge is low on toner. • The print cartridge is defective or has been installed in more than one printer. • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Use recommended paper and specialty media. Refer to the Card Stock & Label Guide available on Lexmark's Web site at www.lexmark.com for detailed specifications. • Load paper from a new package. • Avoid textured paper with rough finishes. • Make sure the paper you load in the trays is not damp. • Remove the print cartridge and shake it gently back and forth to use the remaining toner. • Replace the print cartridge. See Replacing the print cartridge. • The Toner Darkness setting is too dark. • The print cartridge is defective. • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Replace the print cartridge. See Replacing the print cartridge. Gray background • The Toner Darkness setting is too dark. • The print cartridge is defective. • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Replace the print cartridge. See Replacing the print cartridge. Uneven print density The print cartridge is defective. Replace the print cartridge. See Replacing the print cartridge. 36