Lexmark Z23 Color Jetprinter User's Guide for Macintosh (1.67 MB) - Page 65

Solving general printing problems

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Lexmark Z13 Lexmark Z23 Lexmark Z33 Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Troubleshooting 65 Solving general printing problems When you have a printing problem, first make sure: • The power supply is plugged into the printer and a properly grounded electrical outlet. • The printer is turned on, and there are no lights blinking. For help, see Understanding error messages and flashing lights. • The USB cable is securely attached to both the computer and the printer. • The printer software is installed correctly. For help, see Solving printer software installation problems. • The paper is loaded correctly. For help, see Load the paper. • The printer is set as the default printer. To set the printer to default status: a Highlight the printer icon on your desktop. b From the Printing menu, select Set Default Printer. • Hubs or other devices, such as scanners or fax machines, are disconnected from your printer. Connect the printer directly to your computer. Print a test page from the Control Panel. For help, see Printing a test page. www.lexmark.com

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www.lexmark.com
65
Troubleshooting
Lexmark Z13
Lexmark Z23
Lexmark Z33
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Index
Solving general printing problems
When you have a printing problem, first make sure:
•
The power supply is plugged into the printer and a properly grounded electrical outlet.
•
The printer is turned on, and there are no lights blinking. For help, see
Understanding error messages and flashing lights
.
•
The USB cable is securely attached to both the computer and the printer.
•
The printer software is installed correctly. For help, see
Solving printer software
installation problems
.
•
The paper is loaded correctly. For help, see
Load the paper
.
•
The printer is set as the default printer. To set the printer to default status:
a
Highlight the printer icon on your desktop.
b
From the Printing menu, select Set Default Printer.
•
Hubs or other devices, such as scanners or fax machines, are disconnected from your
printer. Connect the printer directly to your computer. Print a test page from the
Control Panel. For help, see
Printing a test page
.