Marantz DV9500 DV9500 User Manual - Page 60

7 Additional Information Picture disturbance during playback or dark. • This player is compatible with Macro-Vision System copy guard. Some discs include a copy prevention signal, and when this type of disc is played back, stripes etc., may appear on some sections of the picture depending on the TV. This is not a malfunction. • Discs respond differently to particular player functions. This may result in the screen becoming black for a brief instant or shaking slightly when the function is executed. These problems are largely due to differences between discs and disc content and are not malfunctions of this player. • When using progressive-scan If your TV is connected using the COMPONENT VIDEO OUT jacks, set the Components Out menu to Interlace (page 47). When recorded on a VCR or passed through an AV selector, there is disturbance in the playback picture. • Due to the player's copy protection circuits, connection of this device through a VCR or an AV selector may prevent recording or cause picture problems. This is not a malfunction. The remote control doesn't seem to work. • The remote control is too far from the player, or the angle with the remote sensor is too wide. Use the remote control within its operating range (page 7). • The batteries are exhausted. Put in new batteries (page 7). Cannot listen to high-sampling rate audio through the digital output. • Linear PCM Out is set to PCM Down Sample On. Set to Off. • As a copy-protection measure, some DVDs do not output 96kHz audio. In this case, even if Off is selected, the player automatically outputs the audio at 48kHz. This is not a malfunction. No audio, or audio is distorted. • Some DVD discs do not output digital audio. Switch your amplifier to the player's analog outputs. • Dirt, dust, etc. on the disc. Clean the disc (page 55). • Interconnects are not fully inserted into the terminals (or are not connected). Check that all interconnects are firmly inserted. • Dirty or oxidized plugs/terminals. Clean the plugs/terminals. • Incorrect audio cable connection. Check the audio connections (pages 10-12). • Player's output is connected to the amplifier's phono (turntable) inputs. Connect to any set of inputs except phono. • The disc is paused. Press 3 (PLAY) to exit the pause mode. • Incorrect amplifier settings. Check that the volume is turned up, that the speakers are on, the input function set correctly, etc. • The Audio Out setting is incorrect. If there is no dialog from the front L/R speakers, set Audio Out to 2 Channel. If there is no output from the rear, center and subwoofer speakers, set Audio Out to 5.1 Channel (page 39). • The player is set to 5.1ch playback, but sound is only 2ch. Check that 2ch playback is not selected in the disc's menu. The analog audio is OK, but there appears to be no digital audio signal. • Incorrect Audio Setup 1 menu settings. Make sure that the Digital Out setting is set to On (page 37). Check that the Dolby Digital and DTS settings are suitable for your amplifier-check the amp's instruction manual. 60