Marantz DV9500 DV9500 User Manual - Page 61

English Additional Information Noticeable difference in DVD and CD volume. • DVDs and CDs use different recording methods. This is not a malfunction. Cannot play multi-channel audio. • Make sure that 5.1 Channel is selected in the Audio Out menu (page 39). • Check that the settings in the Speaker Setting screen are correct (page 40). • Check the audio options available from the disc's menu. No digital audio output. • Check that Digital Out setting is set to On (page 37). • Some DVD-Audio discs prohibit digital audio output. • No digital audio is output when playing Super Audio CDs. Cannot output 192kHz or 176.4kHz digital audio. The player does not output digital audio at these sampling rates. Cannot output 96kHz or 88.2kHz digital audio. • Check that the PCM Down Sample setting is not set to On (page 38). • Some discs are digital copy protected and do not output high sampling rate digital audio. No DTS audio output. • If this unit is connected to a non-DTS compaible amplifier or decoder using a digital audio cable, set DTS Digital Out to PCM in the Setup menu. If you do not do this, noise will be output if you try and play a DTS disc. • If this unit is connected to a DTS-compatible amplifier or decoder using a digital audio cable, check the amplifier settings, and that the cable is properly connected. Audio mix does not sound right or sounds incomplete (for example, inaudible dialog). • Incorrect Setup menu settings. Make sure that 2 Channel output is selected for the Audio Out menu option if you've connected to the stereo inputs on your amplifier or TV (page 39). • If the power is switched off before exiting the Setup menu, the settings are not stored. Make sure that you exit the Setup menu after changing any settings before switching off. 7 The disc containing the MP3 tracks won't play. • If the disc is a recordable CD, make sure that the disc is finalized. Check that the track(s) are in the MPEG1 Audio Layer 3 format. Check that the sampling rate of the track(s) are 44.1 or 48kHz. Some MP3 tracks appear to be missing from a disc. • If a track name does not end in ".mp3" or ".MP3", this player will not recognize it as an MP3 track. • This player only recognizes about 600 files on a disc. If there are more titles than this, you will not be able to play them. • This player is not compatible with multi-session discs. If the disc is multi-session, you will only be able to play tracks recorded onto the first session. 61