Marantz SR7001 User Manual - Page 71
Symptom, Cause, Remedy - hdmi problems
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ENGLISH HDMI SYMPTOM CAUSE REMEDY The display does not appear over an HDMI connection. The connected monitor or projector does not support HDCP. The HDMI input of on the TV is not on. Set HDMI input so that it turns on, as explained in the TV's instruction manual. The HDMI output on the source Set HDMI output so that it turns on, as component (DVD, Set Top Box, explained in the source component's etc.) is not on. instruction manual. The HDMI mode is not correctly Set HDMI input on the FUNC INPUT set on the SR7001/SR8001. SETUP menu as explained on page 25. The HDMI output video resolution of the source component (DVD, Set Top Box, etc.) does not match the TV specifications. Set the resolution so that it matches, as explained in the instruction manuals of both components. The device is connected with a A 5 m or shorter cable is recommended to non-standard HDMI cable. ensure stable operation and prevent image quality deterioration. Power to the SR7001/SR8001 is off. (When the SR7001/SR8001 is on standby, HDMI connections cannot be turned on.) Turn on the power to the SR7001/ SR8001. T h e c o n n e c t i o n b e t w e e n Shut off and then turn the power back on HDMI components was not to the SR7001/SR8001, TV and source authenticated. component. Time is needed for the T h e c o n n e c t i o n i s b e i n g There is nothing wrong with the system. d i s p l a y o f a n H D M I authenticated between the HDMI Some HDMI devices require time for connection to appear. devices. authentication. Audio is not played The HDMI audio output of the Set the HDMI audio output so that it turns back over an HDMI source component (DVD, Set on, as explained in the source component's connection. Top Box, etc.) is not on. instruction manual. The signal format of the source component (DVD, Set Top Box, etc.) is not supported by the SR7001/SR8001. Set the HDMI audio output so that it can connect to the SR7001/SR8001, as explained in the source component's instruction manual. The SR7001/SR8001 is set to In the "THROUGH" mode, sound is not the HDMI audio "THROUGH" produced from the SR7001/SR8001. Set it mode. to "ENABLE". (see page 36) DVD-Audio is not played back over an HDMI connection. The DVD player does not support CPPM, therefore it cannot output HDMI audio. • Use a DVD-Audio player that supports CPPM. • Turn on PCM downsampling on the DVD player. • Use an analog connection. TROUBLESHOOTING If a problem should arise, first check the following. 1. Are the connections correct? 2. Have you operated the receiver according to the operating instructions? 3. Are the speakers and other components operating properIy? If this unit is not operating properly, Check the items listed in the table beIow. Should the problem persist, there may be a malfunction. Disconnect the power immediately and contact your store of purchase. SYMPTOM "ANTENNA" is displayed. "NO SIGNAL" is displayed. Receiving only XM channels 0 and 1. CAUSE REMEDY XM terminal and the XM Connect-and- Check that the connection are correct. Play antenna or Passport system is not properly connected. The signal cannot be received. Reposition your XM Connect-and-Play antenna. The XM Tuner is not activated. Contact XM Radio. 68