McAfee AVDCDE-AA-AA User Guide - Page 16

Preface How to contact McAfee and Network Associates Customer service On December 1, 1997, McAfee Associates merged with Network General Corporation, Pretty Good Privacy, Inc., and Helix Software, Inc. to form Network Associates, Inc. The combined Company subsequently acquired Dr Solomon's Software, Trusted Information Systems, Magic Solutions, and CyberMedia, Inc. A January 2000 company reorganization formed four independent business units, each concerned with a particular product line. These are: • Magic Solutions. This division supplies the Total Service desk product line and related products • McAfee. This division provides the Active Virus Defense product suite and related anti-virus software solutions to corporate and retail customers. • PGP Security. This division provides award-winning encryption and security solutions, including the PGP data security and encryption product line, the Gauntlet firewall product line, the WebShield E-ppliance hardware line, and the CyberCop Scanner and Monitor product series. • Sniffer Technologies. This division supplies the industry-leading Sniffer network monitoring, reporting, and analysis utility and related software. Network Associates continues to market and support the product lines from each of the new independent business units. You may direct all questions, comments, or requests concerning the software you purchased, your registration status, or similar issues to the Network Associates Customer Service department at the following address: Network Associates Customer Service 4099 McEwan, Suite 500 Dallas, Texas 75244 U.S.A. The department's hours of operation are 8:00 a.m. and 8:00 p.m. Central time, Monday through Friday Other contact information for corporate-licensed customers: Phone: (972) 308-9960 Fax: (972) 619-7485 (24-hour, Group III fax) E-Mail: [email protected] Web: http://www.nai.com xvi McAfee VirusScan Anti-Virus Software