Motorola Milestone X2 User Manual - Page 49
Troubleshooting - phone covers
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Lock & unlock To lock the screen/smartphone: • Press Power/Lock . • Let the screen time out (don't press anything). • Switch off the power. To unlock the screen/smartphone, press Power/Lock , or press Home . Or switch on the smartphone to display the lock screen. Forgot your pattern or passcode? If you forget your pattern or passcode, contact your service provider. Troubleshooting we're here to help Crash recovery In the unlikely event that your smartphone stops responding to touches and key presses, try a quick reset. Remove the back cover and battery ("Assemble & charge" on page 3), then replace and switch your smartphone on as usual. Reset To reset your smartphone to factory settings and erase all the data on your smartphone, press Menu > Settings > Privacy > Factory data reset > Reset phone. Warning: All data on your smartphone will be deleted. (Nothing on your memory card is deleted.) Service & repairs If you have questions or need assistance, go to http://www.motorola.com/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada). Troubleshooting 47