Panasonic CF-19KDRAGCM Reference Manual - Page 88

Fast User Switching Function, Others

Page 88 highlights

Troubleshooting (Advanced) 88 „ Smart Card (Only for model with Smart Card slot) Cannot use a Smart Card. z Insert the Smart Card correctly. z Set [Smart Card] to [Enable] in the [Advanced] menu of the Setup Utility (Î page 73). z To use a Smart Card, you need a special software and driver. „ Fast User Switching Function Some applications do not work properly. z When switching to a different user with the Fast User Switching function, the following problems may occur. • Some applications may not work properly. • Key combination with Fn may not work. • The display settings may not be possible. • A serial mouse may not work. • Personal Secure Drive function Security Platform (TPM) may not work. • Wireless LAN cannot be used. • Bluetooth cannot be used. In these cases, log off all users without using Fast User Switching function and perform the operation once more. If the problem persists, restart the computer. „ Others No response. z Press Ctrl+Shift+Esc to open Task Manager and close the software application. z An input screen (e.g., password input screen at startup) may be hidden behind another window. Use Alt+Tab to check. z Shut down by sliding and holding the power switch for four seconds or longer, and turn on the computer and open the application again. If Windows runs cor- rectly, but the application software does not start, click (Start) - [Control Panel] - [Uninstall a program] and remove the failing application software, then reinstall the application software.

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88
Troubleshooting (Advanced)
Smart Card (Only for model with Smart Card slot)
Cannot use a Smart Card.
Insert the Smart Card correctly.
Set [Smart Card] to [Enable] in the [Advanced] menu of the Setup Utility
(
page 73
).
To use a Smart Card, you need a special software and driver.
Fast User Switching Function
Some applications do not work prop-
erly.
When switching to a different user with the Fast User Switching function, the
following problems may occur.
Some applications may not work properly.
Key combination with
Fn
may not work.
The display settings may not be possible.
A serial mouse may not work.
<Only for models with TPM>
Personal Secure Drive function Security Platform (TPM) may not work.
<Only for model with wireless LAN>
Wireless LAN cannot be used.
<Only for model with Bluetooth>
Bluetooth cannot be used.
In these cases, log off all users without using Fast User Switching function and
perform the operation once more. If the problem persists, restart the computer.
Others
No response.
Press
Ctrl
+
Shift
+
Esc
to open Task Manager and close the software
application.
An input screen (e.g., password input screen at startup) may be hidden behind
another window. Use
Alt
+
Tab
to check.
Shut down by sliding and holding the power switch for four seconds or longer,
and turn on the computer and open the application again. If Windows runs cor-
rectly, but the application software does not start, click
(Start) - [Control
Panel] - [Uninstall a program] and remove the failing application software, then
reinstall the application software.