Panasonic KXTG5576M KXTG5571 User Guide - Page 80
In order to use Caller ID, Call Waiting, and Call Waiting with Caller ID services CWID.
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Useful Information Problem The display exits the caller list while searching. The 2nd caller's information is not displayed during an outside call. (The Call Waiting Caller ID (CWID) feature does not function.) The handset display does not indicate that you have new messages or missed calls, even though you do. Cause & solution L The handset automatically exits after 1 minute of inactivity. L In order to use Caller ID, Call Waiting, or Call Waiting Caller ID (CWID), you must first contact your telephone company and subscribe to the desired service. After subscribing, you may need to contact your telephone company again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID). L If the wallpaper feature is turned on, the wallpaper pattern is displayed when you press {OFF} 2 times. To display "New message" or the number of missed calls again, press {MENU} then {OFF}. Answering system Problem I cannot listen to messages from a remote location. E flashes and the ANSWER ON indicator flashes rapidly. No new messages are recorded. The unit does not record new messages. I cannot operate the answering system. During message playback, the unit rings and cancels playback. Cause & solution L A touch tone phone is required for remote operation. L Press the remote code correctly and press each key firmly (page 65). L The answering system is off. Turn it on (page 66). L Message memory is full. Erase unnecessary messages (page 62). L The answering system is turned off. Turn it on (page 61, 66). L The recording time is set to "Greeting only". Select "1min", "2min", or "3min" (page 69). L Message memory is full. Erase unnecessary messages (page 62). L If you subscribe to the Voice Mail service, messages are recorded by the telephone company not your telephone. Change the unit's "Ring count" setting so that the unit's answering system can answer the call before the Voice Mail service or consult your telephone company (page 68). L Someone is operating the answering system. L If someone is talking on a conference call, you cannot operate the answering system. Try again later. L A call is being received. Answer the call and start again from the beginning after hanging up. 80 For assistance, please visit http://www.panasonic.com/consumersupport