Pioneer SEP C1 Owner's Manual - Page 27
Troubleshooting - firmware
UPC - 012562891903
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English TROUBLESHOOTING TROUBLESHOOTING If you believe the unit is failing to work properly, check the following troubleshooting table for tips. Sometimes simple mistakes in setup or operation may appear like serious problems. There are also times when the problem in question may be caused by something else other than the unit, and at times like these you should check any other electronic devices being used at the same time. If the problem in question continues to persist even after checking the troubleshooting table below and taking whatever corrective action is recommended, contact your nearest Pioneer Service Station or contact the store from which you purchased the unit for further assistance. Description of problem Possible cause of problem Recommended action Unit is not recognized even when connected to computer. • Driver software is not installed properly. If the unit is not connected properly to the computer the version display utility cannot be used to display the firmware version. To confirm the firmware version, see the section "ABOUT THE DRIVER PROGRAM, Confirm the driver version" (P. 19). • Install the driver software. If it has already been installed, uninstall it, then install it again. • The USB auxiliary power cable is not connected. • Connect the USB auxiliary power cable to the computer first, followed by the USB cable. During playback, tracks cannot be loaded. • LOAD LOCK is set to ON. • Use UTILITY screen to set LOAD LOCK to OFF. Track information characters are garbled. • A non-supported language font has been used. • Use a supported language font to input information. Supported languages include western European languages, Russian, Simplified Mandarin Chinese, and Japanese. • This unit's track information function cannot be • Consult the operating instructions for your DJ displayed by DJ software. software program for more information about languages supported by the program. Television screen is disrupted, • Adverse influence from the unit. or noise is heard during FM broadcasts. • Either turn the unit's power OFF, or separate farther from the television. ABOUT THE LCD SCREEN • Some LCD monitors may display so-called "hot pixels" or "dead pixels" (constantly bright pixels or pixels that are permanently off). This is a phenomenon characteristic of LCD displays and is not considered a malfunction. • When used in cold regions, the screen may appear dark for a while after the power is first turned on. As the unit warms up with time, the screen will return to normal brightness. • Avoid viewing the LCD screen in direct sunlight, since the light reflected off the screen may make the image difficult to view. ABOUT OEL (ORGANIC EL) SCREENS • The two screens (displays A/B) may display slightly different color characteristics, but this is not a malfunction. SEP-C1 UPDATES Software for this unit may be updated to improve operation or functionality. For details consult the following support website: http://www.prodjnet.com/support/ 27 En