Ricoh Aficio SP C821DNT1 Design Guide

Ricoh Aficio SP C821DNT1 Manual

Ricoh Aficio SP C821DNT1 manual content summary:

  • Ricoh Aficio SP C821DNT1 | Design Guide - Page 1
    SP4210N SAVIN CLP340D CLP350D Pro 907EX Pro 1107EX Pro 1357EX Pro 907 Pro 1107 Pro 1357 9060 9060sp 9070 9070sp 9080 9080sp 9090 9090sp MLP37N Copyright  2010 RICOH Americas Corporation. All rights reserved. Page 1 of 86 Visit our Knowledgebase at: http://www.ricoh-usa.com/support/knowledgebase
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    Print Controller Design Guide for Information Security TABLE OF CONTENTS 1. Internal System Configuration 7 1-1 Hardware Configuration 7 1-1-1 MFP ...7 1-1-2 LP ...9 1-2 Software Configuration 11 1-2-1 Shared Service Layers 11 1-2-2 Principal Machine Functions 12 1-3 Data Security ...14 1-3-1
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    Print Controller Design Guide for Information Security 1-9-3 Capture Settings 41 1-9-4 Security Considerations 42 1-9-5 Functions for Each Individual User 45 2-1-7 Job/Access Log Data Collection 45 2-1-8 Print Backup ...45 2-2 Printer ...47 2-2-1 Overview of Printer Operations 47 2-2-2 Data
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    Print Controller Design Guide for Information Security 2-4-2 Data Security Considerations 60 2-4-3 Protection Data Flow...65 2-5-3 Supplementary...65 2-5-4 Data Security Considerations 67 2-6 Web Applications ...69 2-6-1 Web Server Framework 69 2-6-2 WebDocBox (MFP models only 70 3. Optional
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    Print Controller Design Guide for Information Security (MFP models only) ...80 4-2-2 FAX Functions (MFP models only 80 4-2-3 Network Functions 81 4-2-4 Printer Functions 81 4-2-5 Machine Administrative Functions (MFP models only 81 4-2-6 Authentication Functions 81 4-3 Data Security
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    by Ricoh: Product Code G188 G189 D059 D060 D061 M002 M003 M004 D062 D063 D065 D066 M001 GESTETNER C8140ND C8150ND Pro 907EX Pro 1107EX Pro 1357EX Pro 907 Pro 1107 Pro 1357 MP6001 MP6001 SP MP 7001 MP 7001SP MP 8001 MP 8001SP MP 9001 MP 9001SP SP 4210N LANIER LP540C LP550C Pro 907EX Pro 1107EX Pro
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    Print Controller Design Guide for Information Security 1. Internal System Configuration 1-1 Hardware Configuration 1-1-1 MFP Controller Processing and Control Unit ・CPU ・RAM RAM - Page memory - Firmware Encryption Processor HDD - Image data -
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    Guide for Information Security • Serial communication between the external charge device I/F and external coin/card-operated devices. • External controller I/F board: Acts as the interface • SD card I/F: Used for performing service maintenance and as an interface for firmware storage media. • RAM,
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    Print Controller Design Guide for Information Security 1-1-2 LP RAM - Page memory - Firmware Encryption Processor HDD - Image data - Mgmt. data Flash ROM Operation Panel Engine Image Processing Printing TPM NVRAM -
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    Controller Design Guide for Information Security • RC Gate: Intermediary device connected to the LP via an Ethernet connection for performing remote diagnostic operations including firmware updates and settings changes. • SD card I/F: Used for performing service maintenance and as an interface for
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    Machine Functions Print Controller Design Guide for Information Security 1-2 Software Configuration SDK Copier Scanner FAX Web DocBox Printer GW WS WebSys EAC VAS ECS MCS OCS FCS NCS DCS UCS CCS NRS LCS MIRS DESS SCS S Shared Service Layers SRM libc IMH Engine
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    Controller Design Guide for Information Security SCS (System Control Service) SRM (System Resource Manager) DCS (Delivery Control Service) MIRS (Machine Information Report Service) UCS (User Control Service) CCS (Certification Control Service) NRS (New Remote Service) LCS (Log Control Service) DESS
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    . GWWS also acts as a client to external Web services, including transferring the machine log data to specific log data collection utilities A Web application that allows machine configuration settings to be viewed and changed via a Web interface. Allows operations to be peformed on Document Server
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    Design Guide for Information Security 1-3 Data Security 1-3-1 External I/F The MFP/LP is equipped with the following external interfaces: • all shared service layers, run on the UNIX operating system as independent processes (data/program modules). Memory space is allocated specifically for
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    user, in which case the device and MFP exchange the relevant information (e.g. User Code data). 6. With the @Remote function, the MFP/LP is connected via the network to a Ricoh to disable each interface individually. 9. The USB I/F (Type A) only allows connection with devices that support either IC
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    Print Controller Design Guide for Information Security IC card-based authentication functions: Authentication is mutual and encrypted, which prevents impersonation and ensures that data is properly protected. Page 16 of 86
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    Guide authenticate the firmware when it is introduced in the field. 1. The Ricoh license server applies the SHA-1 algorithm (Secure Hash Algorithm 1) to the 3. The MFP/LP checks the firmware to identify the type (e.g. System, Printer, FAX, LCD). It then verifies that the model name is the same
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    update is performed via Web SmartDeviceMonitor Professional IS, usually by the end user 1. Check remote Ricoh distribution server Program + digital signature Program Ricoh license server 1. Generate MD using SHA-1 MD Digital signature 2. Generate digital signature Private key 3. Download
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    Center @Remote Center Digital signature Program + digital signature Ricoh Licenese Server Remote Firmware Installation using @Remote Remote installation Download Ridoc IO OperationServer Ricoh distribution server Update performed using Web Smart Device Monitor V2 (device management utility
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    Print Controller Design Guide for Information Security 1-4-2 Verification of Firmware/Program Validity used to validate the application firmware Trusted Boot is integrated with the protection of the user's encryption keys (see section 1.8 for details), ensuring that only valid programs are given
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    Guide for Information Security 1-5 Authentication, Access Control 1-5-1 Authentication When enabled, User Authentication requires all users to go through a username and password , Japanese, Taiwanese, and Korean, they are not supported. Although usernames longer than 32 characters are invalid,
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    Design Guide for Information Security in the MFP/LP. The communication path can be encrypted using SSL, however for environments that do not support SSL protocol, the password itself is encrypted using an encryption key specified by the Administrator. To do this, however, the Printer/Scanner
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    Print Controller Design Guide for Information Security authentication process is successful. Active sessions will expire under the following conditions: When the "Logout" button is pressed in User Tools When the "Logout" hard key is pressed (on MFPs/LPs that have this key) When the MFP/LP enters Low
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    necessary to perform the authentication functions described in section 1.4.1 above (username and password) can be stored to this IC card and then used to authenticate MFP/LP users. This feature supports IC cards built to Ricoh specifications. To use this option, it is necessary to install the "ADK
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    been approved. This is true for addresses that are entered manually as well as those registered in the Address Book. It is possible to prohibit unauthenticated users as well as general users from viewing or making any changes to the User Tools settings. An 8-digit protection code can be assigned to
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    of other administrators. It is possible to assign two or more (or all) of the above titles to the same individual user. In the event a Supervisor forgets the passwords, the only way to resolve the condition is to initialize the MFP/LP back to its factory shipment condition. (Even field technicians
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    (the number of passes is unchangeable). The Ricoh randomized value method performs three passes by default, using a different set of randomly-generated Data Erase/Overwrite option can be activated on the MFP/LP, a service or sales engineer must perform the setup procedure. If the SD card is removed
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    Guide of MFP/LP internal processing only, of which users are normally unaware. Auto Erase Memory prevents this MFP/LP. In addition, it is also possible to manually erase data that was intentionally saved to the HDD, contents of the NVRAM to their default values, this feature prevents information that
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    Print Controller Design Guide for Information Security 1-7-2 Encryption of Stored Data Overview By encrypting the data stored in the HDD, NVRAM, and flash ROM memories, it is possible to
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    Print Controller Design Guide for Information Security The encryption described above will be only be performed by a Machine Administrator. If these operations were not restricted in this way, any user would be able to decrypt the data and/or take possession of the encryption keys. When this
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    Guide for Information Security to the HDD, it still exists inside de-allocated HDD memory, where it will remain until it is overwritten. If the operator wishes to manually personal information of the MFP/LP user. Therefore, it must be handled the NVRAM back-up data. Specifically, if the NVRAM data is
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    encrypted before it is stored if the Printer/Scanner option is installed. Admin. Detailed User Info. General Info. Data Reg. No. Name E-mail address*1 FAX No. *1 ... Login password*2 Authent. Username*1 Authent. Password*1, *2 Protection Code 00001 Taroh Ricoh [email protected] 1234-5678 Taroh
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    of the document protection setting in the MFP Address Book can be disabled for all users in Service Program mode (SP5-401-103). The Document Administrator can also change the passwords for individual documents without having to clear a password-based authentication process. Page 33 of 86
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    Design Guide for Information Security General Info. Detailed User Info Document No. Document Name Thumbnails Bibliographic Info. Pg. 1 Image Data Pg. 2 Image Data ・・・ 00001 Meeting files Document Owner General Users (User) Document Administrator Use ACL RW RW ・・・ Document Password
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    Guide deterrent to unauthorized use. The specific events/data for which log entries users who are registered with an Administrator-level user account in Web SmartDeviceMonitor Professional IS can access the contents from a Web in Web SmartDeviceMonitor Professional IS with the same name and password.
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    Guide for Information Security The MFP/LP does not allow any changes to be made to the log data itself, i.e. the data can only be transferred to Web For details on which specific log items are accessible by Machine Administrators, see the Operator's Manual for Web SmartDeviceMonitor Professional IS.
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    Print Controller Design Guide for Information Security Access Log Login Not logged Logout Not logged Change made to Time/Date settings Not logged Authentication password changed Not logged (password policy check) Administrator assignments changed Not logged (allocation of administrator
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    Print Controller Design Guide for Information Security Storage capacity of job and access logs For cases in which the log data cannot be transferred to Web SmartDeviceMonitor Professional IS, entries will continue to accumulate in the job and access logs. When capacity is reached, the oldest
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    Guide for Information Security 1-9 Capture (MFP Models Only) 1-9-1 Overview of Capture Operations When a user individual user. It is possible to enable/disable the function. The type of capture can be set to Auto, Manual, selected, and only when the user specifies if Manual is selected. Note: The MFP
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    Print Controller Design Guide for Information Security Function Copier Printer file stored in HDD File printed out with Remote Print Scanner Desk Top Editor For Production Forwarding Forwarding + storage to HDD Storage of scanned image Forwarding of stored file Restoring a previously downloaded
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    Design Guide for can be enabled or disabled. - It is possible to select Auto, Manual, Compulsory (Name Fixed), Compulsory (Name Available) or Do Not Capture. same document. - Default owner name This is the default name that will be used as the Owner Name for cases in which the user did not set one
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    Guide for Information Security 1-9-4 Security Considerations Three transfer protocols are available for sending captured documents to ScanRouter: FTP, HTTP and HTTPS. Protocol selection is based on the settings programmed in ScanRouter. In order to use HTTPS, it is necessary to install ScanRouter EX
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    Controller Design Guide for Information , requiring the operator to input the correct password to print out the document. User Codes can be enabled to restrict access to Document Server Documents When User Authentication is enabled, it is possible to assign specific access privileges to individual
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    Print Controller Design Guide for Information Security of these access privileges cannot perform any of these operations, and are also prohibited from selecting documents in the document list screen.
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    color toner consumed, this has the added benefit of reducing costs. It is also possible to increase the level of security by using the above features in tandem with an external charge device or key counter. This is because operators would not only be prompted to enter a user name and password, but
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    Print Controller Design Guide for Information Security (multi-page). The file format must be selected from the MFP operation panel before the Copy job is started. When sending the file in PDF format, it is possible to pre-set the password necessary to open the encrypted PDF data at the PC side, the
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    Printer functions described below are supported by MFP models only. 2-2-2 Data Flow Printing Unencrypted Image Data • As stated above, the printer the pages may differ depending on the job settings received from the printer driver (e.g. duplex vs. simplex, usage of Booklet or Stapling features, etc
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    printer driver, it is possible to select the following printing methods: Normal Print, Sample Print, Locked Print, Hold Print, Stored Print, Store and Print, and Save to Document Server. The data processing flow varies depending on the method used, since some operations are not supported in Ricoh
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    documents as well as the username and password for Document Server documents. • Once the necessary username and password have been set in the printer driver, it is possible to perform User Authentication when sending data to the MFP/LP. The username and password are sent along with the printing data
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    Print Controller Design Guide for Information Security • When Spooling is enabled, the incoming encrypted data is stored directly to the spooling area of the HDD. Following this, the first
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    Print Controller Design Guide for Information Security 2-2-3 Data Security Considerations Printing not perform authentication on data sent from users that have been given "Guest" status. • Authentication passwords: Before the printer driver sends the print data and authentication information
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    the document from WebImageMonitor. Normally, this is set in the printer driver to grant access to either all authenticated users or to the creator of the document alone. However the user can change this setting to grant access to specific user(s) or group(s). • In addition, it is possible to enable
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    data are secure since the data is already encrypted. As stated above, the password for opening the file can also be programmed from inside DeskTopBinder. Since this allows the user to assign unique passwords to each individual PDF file, this function can be used to distribute confidential documents
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    Guide driver. • Access to the Scanner function itself or to specific features can be restricted with the use of User Authentication, the Available Functions settings for each individual user User Code, User ID and password pre-programmed in the TWAIN driver from an external interface. • When sending
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    driver will not process any binary data that does not conform to the predetermined protocol of the command interface. The supported . - Require user ID and password authentication when attempting manually. • In order for the MFP Scanner to retrieve the address book data of individual registered users
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    they are not able to send any data. • When logged in with Basic Authentication, users are able to perform operations with either the forwarding feature or the TWAIN driver feature, not both. However with User Code Authentication, there are conditions in which one operator can utilize the Scanner via
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    Guide for Information Security • It is also possible to assign a password to individual documents when scanning them for storage in the Document Server. After this, the document cannot be sent unless the correct password deleted by the user who performed the particular . • By default, the sending results
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    Guide algorithm to encrypt the challenge string and password. • DIGEST-MD5 [RFC2831]: A message services that manage items such as user address books. • SMB (Server Message Block): A protocol used to enable file sharing between Windows PCs. Note: The Ricoh MFP(s) to which this document applies support
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    Controller Design Guide for Internet FAX is converted into image data and then forwarded on to the printer engine for printing out. • It is possible to store transmission files in FAX, it is possible to restrict individual user access with the use of User Codes. For reception, it is possible
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    Guide for Information Security 2-4-2 Data Security Considerations • The FCU supports also be set to forward incoming FAX data to specific destinations that have been preset in the MFP. With DIGEST authentication process, whereby the MFP's encrypted password must be registered with the SIP server and
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    who appears in the "From" field of the e-mail. • It is possible to restrict the use of the FAX function to specific users as well as to specific Document server documents, preventing any unauthorized access to this information. • In order to guard against the reception of unnecessary or unwanted
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    automatically print out the Journal even when User Authentication is enabled (overriding the default setting). 2-4-7 Job Log At the conclusion of a FAX job, an entry is made in the job log containing information on the specific operation performed (transmission, reception, forwarding, storage, etc
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    Print Controller Design Guide for Information Security 2-4-9 Preventing FAX Transmission to Unintended Destination(s) To prevent a FAX from being sent to the wrong destination, it is possible to require the
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    . Users are prompted for this password, even when attempting to perform the above operations from inside DeskTopBinder or Desk Top Editor For Production. Restoring Files Back to the MFP (MFP models only) • When Copier or Printer files that were originally sent from the MFP to Desk Top Editor For
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    -level User Account in Web SmartDeviceMonitor Professional IS can access the contents from a Web SmartDeviceMonitor Professional IS client station. Deleting Print Jobs From inside DeskTopBinder, it is possible to delete, pause, or resume any individual print job sent from the printer driver. From
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    from a PC client station, at which time authentication is performed using the User ID and password. Once the server authenticates the user, the ticket is sent to the MFP. When user then accesses the MFP, e.g. to download stored images or perform other operations, the ticket is sent from the PC
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    Print Controller Design Guide for Information Security 2-5-4 Data User Codes and passwords are encrypted before being sent, the information itself would be indecipherable even if it were intercepted along the communication path. For each individual user, it is possible to restrict the use of specific
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    Web SmartDeviceMonitor Professional IS • Please refer to 1.9 Job/Access Logs. User Authentication Tickets (MFP models only) • Performing User Authentication with authentication tickets provides stronger security by eliminating the need to send the user's password . The printer driver uses a
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    Print Controller Design Guide for Information Security 2-6 Web Applications 2-6-1 Web Server Framework The MFP/LP Web Server was developed exclusively by Ricoh, Co. Ltd. Encrypted Communication Support The Web server installed on the MFP/LP supports SSL communication. Since the MFP/LP is accessed
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    models only) Overview of WebDocBox Operations WebDocBox allows users to issue commands via a Web browser to view, capture, print, send (e-mail, FAX, forward) and delete Document Sever image files that were saved to the MFP HDD using the Copier, Printer, Scanner and FAX functions, as well as those
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    supports HTTP, a protocol used by Web browsers installed on network-connected computers. The session is initiated when the first request for connection is received from the Web browser, after which WebDocBox sends commands to the shared service layers in accordance with the specific operations
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    Design Guide for Information Security Job Log Data An entry is added to the job log stored in the HDD for each individual job performed. The entry contains information on the job settings (e.g. simplex or duplex, paper size), completion status (whether completed successfully or not) and user
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    Guide for Information Security 3. Optional Features 3-1 @Remote 3-1-1 Overview of @Remote Operations "@Remote" refers to a remote machine management service Gate or @Remote Center for status information such as the amount of toner remaining in the MFP/LP, after which it provides this information to
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    of a document or printing out the document for the first time from the printer driver, a pre-defined pattern will be embedded in the background area of the resulting image to demarcate that copying of the image is prohibited. Users can select from among several patterns, as well as add a text string
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    Print Controller Design Guide for Information Security visible when a copy printer language-encoded data sent from the host computer is interpreted by the language processing subsystem, after which it is converted into image data. It is then combined with the background pattern selected by the user
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    Print Controller Design Guide for Information Security Special pattern embedded when image is Data Security setting disabled, ・ MFP without Copy Data Security Unit, or ・ Non-Ricoh product Buzzer Contract ‥J‥a‥n‥. ‥1‥'05 ‥‥‥ Previous deterrent feature still used Pattern cannot be detected
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    and printing operations by calling an extended class (called an MFP class), which then uses the JNI (Java Native Interface) to call the VAS directly or libraries provided by a Type 1 application. Ricoh APL Type 1 APL Type 2 APL GW System CVM Image Library VAS SAS Fig. 1 Page 77 of 86
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    Print Controller Design Guide for Information Security 4-1-1 Installation DSDK applications are installed via Type 1 or Type 2 SD cards into partitions and directories in the MFP/LP HDD or SD card itself that are specifically allocated for DSDK applications. The SAS (SDK Application Service) in the
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    Print Controller Design Guide for Information Security 4-1-2 Overview of SDK Application Functions GWWS FCS ECS MCS OCS NCS DCS UCS CCS NRS LCS MIRS DESS SCS MFP only Shared Service Layers SRM libc IMH NetBSD Engine I/F Scanning Engine MFP only Printing Engine FCU MFP only HDD
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    Guide ) and SCS service layers via the user interface by calling the operation panel control I/F (OCS). When sending a scanned image stored in the machine over the network to a network-connected server or client station, the raw file is read out of HDD memory and then converted from Ricoh
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    authentication server in order to authenticate individual machine users, thereby restricting the use of the application. The user interface can be customized for each individual user, and will automatically log out the user and return to the default screen if no operations have been performed after
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    Print Controller Design Guide for Information Security Set up their own customized authentication system by adding an external server and then using this in place of the servers explained in section 1.5.1 Page 82 of 86
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    Print Controller Design Guide for Information Security 4-3 Data Security Considerations 4-3-1 Preventing the , as well as the details of sales-related agreements made between both sides. Having agreed to the terms of the contract, the Vendor requests Ricoh to assign and provide a product ID
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    . Vendors who wish to utilize such functions must make this request to Ricoh when applying for the digital signature. After having fully ascertained all relevant details on the proposed SDK application, including the Vendor's specific purpose for using the application on the MFP/LP in question, and
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    Design Guide for the MFP/LP Address Book. However, these operations are limited to those users who have been authenticated by the CCS. As mentioned in section 1.2.1, described in the SDK Development Kit provided by Ricoh to the Vendor. Ricoh then performs tests on the proposed application to verify
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    Ricoh may perform further testing on the application). As mentioned in section 3.1, if Ricoh determines that the application poses no particular issues or problems files described in section 3.1. Ricoh utilizes this system to manage and control the specifications, operations and quality of SDK
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Print Controller Design Guide for Information Security
Copyright
2010 RICOH Americas Corporation.
All rights reserved.
Page 1 of 86
Visit our Knowledgebase at:
04/23/2010
Print Controller Design Guide for
Information Security:
Product
Code
GESTETNER
LANIER
RICOH
SAVIN
G188
G189
C8140ND
C8150ND
LP540C
LP550C
SP C820DN
SP C821DN
CLP340D
CLP350D
D059
D060
D061
Pro 907EX
Pro 1107EX
Pro 1357EX
Pro 907EX
Pro 1107EX
Pro 1357EX
Pro 907EX
Pro 1107EX
Pro 1357EX
Pro 907EX
Pro 1107EX
Pro 1357EX
M002
M003
M004
Pro 907
Pro 1107
Pro 1357
Pro 907
Pro 1107
Pro 1357
Pro 907
Pro 1107
Pro 1357
Pro 907
Pro 1107
Pro 1357
D062
D063
D065
D066
MP6001
MP6001 SP
MP 7001
MP 7001SP
MP 8001
MP 8001SP
MP 9001
MP 9001SP
LD360
LD360sp
LD370
LD370sp
LD380
LD380sp
LD390
LD390sp
AFICIO MP 6001
MP 6001 SP
MP 7001
MP 7001 SP
MP 8001
MP 8001 SP
MP 9001
MP 9001 SP
9060
9060sp
9070
9070sp
9080
9080sp
9090
9090sp
M001
SP 4210N
LP37N
AFICIO SP4210N
MLP37N