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Data Flow, 2-1 Scanning Functions: Sending Data Over the Network with the Copier and, Scanner MFP

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Print Controller Design Guide for Information Security 4-2 Data Flow 4-2-1 Scanning Functions: Sending Data Over the Network with the Copier and Scanner (MFP models only) DSDK applications are capable of utilizing the scanning features of the MFP Copier and Scanner. For an overview of the MFP Copier and Scanner operations, please refer to 2.1 Copier (MFP Models Only) and 2.3 Scanner (MFP Models Only). The Image Library calls the ECS, MCS (IMH) and SCS service layers via the VAS and GW-API, after which Scanner or Copier operations are initiated (e.g. Scanning HDD storage Loading from memory Printing). The Image Library is a static library, and is contained within the SD card along with the SD application(s). The application generates and controls its user interface by calling the operation panel control I/F (OCS). When sending a scanned image stored in the machine over the network to a network-connected server or client station, the raw file is read out of HDD memory and then converted from Ricoh-original format to Unix FFS (Fast File System) format. The image data is converted to TIFF, JPEG or PDF format, after which the SDK application transmits the entire file over the network using the NCS (Type 1) or by opening its own unique socket (Types 1 and 2). 4-2-2 FAX Functions (MFP models only) Of the several FAX transmission features provided by the FCS (Fax Control Service), SDK applications are allowed to utilize the LAN FAX feature only. Therefore, as the MFP only allows LAN FAX to send to one destination at a time, the SDK application is not able to utilize such features as Broadcasting or Batch Transmission. With FAX reception, SDK applications are able to access FAX images that have been received and stored in the MFP HDD, and then transfer them to DeskTopBinder or Desk Top Editor For Production. Note: Incoming FAX images are automatically stored to the HDD when "Store Incoming Faxes" is enabled. When the FCU (Fax Control Unit) receives an incoming FAX, a notification is sent to the FCS, which then writes the incoming data to the work area of the HDD. The FCS informs libFAX that a transmission has been received, after which libFAX is able to access the file and retrieve it from the HDD. If the file is to be transferred to DeskTopBinder or Desk Top Editor For Production, it is converted to TIFF format and then sent to its destination. Page 80 of 86

Section	Page
04/23/2010	1
For these details, please refer to the Operating Instructions for the specific machine in question.	6
Hardware Configuration	7
MFP	7
LP	9
TPM (Trusted Platform Module): When the MFP/LP main power is turned on, this security module (chip) performs a verification on the validity of the software installed on the hardware platform, which includes checking for any illegal alterations.	10
Shared Service Layers	11
Principal Machine Functions	12
Data Security	14
External I/F	14
Protection of Program Data from Illegal Access via an External Device	14
IC card-based authentication functions: Authentication is mutual and encrypted, which prevents impersonation and ensures that data is properly protected.	16
Firmware Installation/Update	17
Remote Firmware Installation via Web SmartDeviceMonitor Professional IS (performed by the end user)	19
Verification of Firmware/Program Validity	20
Note: Produced by STMicroelectronics, TPM is a product of the ST19WP18 family, which has earned Common Criteria certification (EAL5+).	20
Authentication	21
IC Card Authentication	24
Access Control	25
In addition, it is possible to create an access control list (ACL) for each individual Address Book entry and Document Server document at both the individual user and group levels.	25
If the MLP/LP is initialized in this way, all of the user information, document data, and settings stored in the MLP/LP since installation will be initialized (erased).	26
Data Erase/Overwrite	27
To execute the overwrite, the operator can choose from two options: \	28
The execution of this feature does not clear engine-related information such as the value of the total counter, or engine-related adjustment settings contained in SP mode and UP mode.	28
Through this arrangement, the copy of the HDD storage key is automatically decrypted once the Encryption Key Restore has been completed.	31
Document Server Documents (MFP models only)	33
Access Privileges and Operations for Stored Documents	34
Without HDD: 500 entries	38
Overview of Capture Operations	39
Operations that Generate Captured Images	39
Capture Settings	41
Security Considerations	42
Captured Documents and Log Data	42
Additional Methods for Increased Security	42
(Authentication not required)	42
Copier (MFP Models Only)	43
Overview of Copier Operations	43
Data Security Considerations	43
Protection of Copy Jobs in Progress	43
Protection of Document Server Documents	43
Refer to 1.7.2 Document Server Documents (MFP models only) for details on the Document Lock feature.	44
Restricting the Available Functions for Each Individual User	45
Job/Access Log Data Collection	45
Print Backup	45
(printing out, editing, copying).	46
Overview of Printer Operations	47
Data Flow	47
Data Security Considerations	51
The \	53
Overview of Scanner Operations	54
Data Flow Security Considerations	54
Protection of Data when Performing Scanning and Sending Operations	55
Protection of Document Server Documents	56
Protection of Sending Results and Status Information	57
Protection of the Scanner Features Settings	57
Data Stored in the Job Log	58
Terminology	58
FTP (File Transfer Protocol): A protocol used when transferring files over a TCP/IP network.	58
Overview of FAX operations	59
Data Security Considerations	60
Protection of the Journal and Documents in Document Server Storage	61
Protection of FAX Transmission Operations	61
Protection of FAX Features Settings	62
The \	62
Job Log	62
Protection of Internet FAX Transmissions using S/MIME	62
Preventing FAX Transmission to Unintended Destination(s)	63
This prevents a FAX from being sent to an unintended destination when, for example, the operator accidentally touches an additional Quick Dial key.	63
Overview of NetFile Operations	64
Data Flow	65
Supplementary	65
Network Topology for a System Using Integration Server Authentication (Sample)	66
As long as the track ID is not stolen from the communication path between the PC and MFP/LP (which can be protected against by enabling SSL encryption) or from the PC itself, it is impossible to perform any unauthorized operations on these print jobs	68
Web Server Framework	69
WebDocBox (MFP models only)	70
For more details on job and access logs, please refer to 1.9 Job/Access Logs.	72
@Remote	73
Overview of @Remote Operations	73
Data Security Considerations	73
Security is increased even further by the fact that the symmetric key used is not a static key, but rather one that is generated every time a new session is initiated.	73
Overview of Copy Data Security Operations	74
Data Flow	75
Following this, an entry for the event itself is stored in the access log, along with the username.	75
Overview of Operations	77
1	77
Overview of SDK Application Functions	79
3: DSDK Œ MFP/LP Hardware Configuration	79
Scanning Functions: Sending Data Over the Network with the Copier and Scanner (MFP models only)	80
FAX Functions (MFP models only)	80
Network Functions	81
Printer Functions	81
Machine Administrative Functions (MFP models only)	81
Authentication Functions	81
Data Security Considerations	83
Preventing the Installation of Illegal Applications	83
Authentication of SDK Applications at Installation	83
Prevention of Access to Address Book Data and Machine Management Data	85
Protection Against Attacks on Principal MFP/LP Functions, Prevention of Damage to the System	85
Protection Against Attacks from External Sources	85

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Print Controller Design Guide for Information Security

Page 80 of 86

4-2

Data Flow

4-2-1 Scanning Functions: Sending Data Over the Network with the Copier and

Scanner (MFP models only)

DSDK applications are capable of utilizing the scanning features of the MFP Copier and Scanner. For

an overview of the MFP Copier and Scanner operations, please refer to 2.1 Copier (MFP Models Only)

and 2.3 Scanner (MFP Models Only)

The Image Library calls the ECS, MCS (IMH) and SCS service layers via the VAS and GW-API, after

which Scanner or Copier operations are initiated (e.g. Scanning

HDD storage

Loading from

memory

Printing). The Image Library is a static library, and is contained within the SD card along

with the SD application(s). The application generates and controls its user interface by calling the

operation panel control I/F (OCS).

When sending a scanned image stored in the machine over the network to a network-connected

server or client station, the raw file is read out of HDD memory and then converted from Ricoh-original

format to Unix FFS (Fast File System) format. The image data is converted to TIFF, JPEG or PDF

format, after which the SDK application transmits the entire file over the network using the NCS (Type

1) or by opening its own unique socket (Types 1 and 2).

4-2-2 FAX Functions (MFP models only)

Of the several FAX transmission features provided by the FCS (Fax Control Service), SDK

applications are allowed to utilize the LAN FAX feature only. Therefore, as the MFP only allows LAN

FAX to send to one destination at a time, the SDK application is not able to utilize such features as

Broadcasting or Batch Transmission.

With FAX reception, SDK applications are able to access FAX images that have been received and

stored in the MFP HDD, and then transfer them to DeskTopBinder or Desk Top Editor For Production.

Note:

Incoming FAX images are automatically stored to the HDD when “Store Incoming Faxes” is

enabled.

When the FCU (Fax Control Unit) receives an incoming FAX, a notification is sent to the FCS, which

then writes the incoming data to the work area of the HDD. The FCS informs libFAX that a

transmission has been received, after which libFAX is able to access the file and retrieve it from the

HDD. If the file is to be transferred to DeskTopBinder or Desk Top Editor For Production, it is converted

to TIFF format and then sent to its destination.