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Data Security Considerations

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Print Controller Design Guide for Information Security 2-5-4 Data Security Considerations Usage of Documents Stored in the MFP (MFP models only) The protections provided for documents stored in the MFP are the same, regardless of the access method (over the network versus from the MFP operation panel). The ACL operates in accordance with the settings in the MFP. Note: Please refer to 2.1.5 Protection of Document Server Documents for more details. For password-protected documents, it is not possible to perform any operations on the file unless the correct password is entered. As described above ("Protection of Passwords for Stored Documents"), communication between the MFP and DeskTopBinder or Desk Top Editor For Production is performed using text written in HTTP and XML format, for both sending and receiving. The password is embedded in this text data when it is sent to the MFP. Since User Codes and passwords are encrypted before being sent, the information itself would be indecipherable even if it were intercepted along the communication path. For each individual user, it is possible to restrict the use of specific functions of DeskTopBinder and Desk Top Editor For Production. To use any of these functions, however, users need to be pre-registered in the MFP. User access control can also be performed for FAX reception documents stored in the MFP. Operations on these documents can only be performed by users already registered in the FAX function as individual users or as part of a group. Restoring Files Back to the MFP (MFP models only) • Netfile will reject any data it receives that does not conform to preset formats, regarding it as illegal data. If the operator attempts to restore image data from Desk Top Editor For Production to the MFP, and the data does not conform to the standard format, the File Format Converter will not be able to convert the file and the data will be destroyed without any adverse effect on data stored in the MFP. It is therefore not possible to introduce illegal data when restoring data to the MFP. Note: Since Netfile treats the data it receives through this process as a separate file from the one originally sent to the PC, the destruction of such illegal data does not affect the original file Viewing and Changing User Information Stored in the MFP/LP • As mentioned above, user data stored in the MFP/LP can be captured, added to, deleted, and changed from inside SmartDeviceMonitor for Admin, however this requires User Administrator access rights (see 1.7 Data Protection for more details). Page 67 of 86

Section	Page
04/23/2010	1
For these details, please refer to the Operating Instructions for the specific machine in question.	6
Hardware Configuration	7
MFP	7
LP	9
TPM (Trusted Platform Module): When the MFP/LP main power is turned on, this security module (chip) performs a verification on the validity of the software installed on the hardware platform, which includes checking for any illegal alterations.	10
Shared Service Layers	11
Principal Machine Functions	12
Data Security	14
External I/F	14
Protection of Program Data from Illegal Access via an External Device	14
IC card-based authentication functions: Authentication is mutual and encrypted, which prevents impersonation and ensures that data is properly protected.	16
Firmware Installation/Update	17
Remote Firmware Installation via Web SmartDeviceMonitor Professional IS (performed by the end user)	19
Verification of Firmware/Program Validity	20
Note: Produced by STMicroelectronics, TPM is a product of the ST19WP18 family, which has earned Common Criteria certification (EAL5+).	20
Authentication	21
IC Card Authentication	24
Access Control	25
In addition, it is possible to create an access control list (ACL) for each individual Address Book entry and Document Server document at both the individual user and group levels.	25
If the MLP/LP is initialized in this way, all of the user information, document data, and settings stored in the MLP/LP since installation will be initialized (erased).	26
Data Erase/Overwrite	27
To execute the overwrite, the operator can choose from two options: \	28
The execution of this feature does not clear engine-related information such as the value of the total counter, or engine-related adjustment settings contained in SP mode and UP mode.	28
Through this arrangement, the copy of the HDD storage key is automatically decrypted once the Encryption Key Restore has been completed.	31
Document Server Documents (MFP models only)	33
Access Privileges and Operations for Stored Documents	34
Without HDD: 500 entries	38
Overview of Capture Operations	39
Operations that Generate Captured Images	39
Capture Settings	41
Security Considerations	42
Captured Documents and Log Data	42
Additional Methods for Increased Security	42
(Authentication not required)	42
Copier (MFP Models Only)	43
Overview of Copier Operations	43
Data Security Considerations	43
Protection of Copy Jobs in Progress	43
Protection of Document Server Documents	43
Refer to 1.7.2 Document Server Documents (MFP models only) for details on the Document Lock feature.	44
Restricting the Available Functions for Each Individual User	45
Job/Access Log Data Collection	45
Print Backup	45
(printing out, editing, copying).	46
Overview of Printer Operations	47
Data Flow	47
Data Security Considerations	51
The \	53
Overview of Scanner Operations	54
Data Flow Security Considerations	54
Protection of Data when Performing Scanning and Sending Operations	55
Protection of Document Server Documents	56
Protection of Sending Results and Status Information	57
Protection of the Scanner Features Settings	57
Data Stored in the Job Log	58
Terminology	58
FTP (File Transfer Protocol): A protocol used when transferring files over a TCP/IP network.	58
Overview of FAX operations	59
Data Security Considerations	60
Protection of the Journal and Documents in Document Server Storage	61
Protection of FAX Transmission Operations	61
Protection of FAX Features Settings	62
The \	62
Job Log	62
Protection of Internet FAX Transmissions using S/MIME	62
Preventing FAX Transmission to Unintended Destination(s)	63
This prevents a FAX from being sent to an unintended destination when, for example, the operator accidentally touches an additional Quick Dial key.	63
Overview of NetFile Operations	64
Data Flow	65
Supplementary	65
Network Topology for a System Using Integration Server Authentication (Sample)	66
As long as the track ID is not stolen from the communication path between the PC and MFP/LP (which can be protected against by enabling SSL encryption) or from the PC itself, it is impossible to perform any unauthorized operations on these print jobs	68
Web Server Framework	69
WebDocBox (MFP models only)	70
For more details on job and access logs, please refer to 1.9 Job/Access Logs.	72
@Remote	73
Overview of @Remote Operations	73
Data Security Considerations	73
Security is increased even further by the fact that the symmetric key used is not a static key, but rather one that is generated every time a new session is initiated.	73
Overview of Copy Data Security Operations	74
Data Flow	75
Following this, an entry for the event itself is stored in the access log, along with the username.	75
Overview of Operations	77
1	77
Overview of SDK Application Functions	79
3: DSDK Œ MFP/LP Hardware Configuration	79
Scanning Functions: Sending Data Over the Network with the Copier and Scanner (MFP models only)	80
FAX Functions (MFP models only)	80
Network Functions	81
Printer Functions	81
Machine Administrative Functions (MFP models only)	81
Authentication Functions	81
Data Security Considerations	83
Preventing the Installation of Illegal Applications	83
Authentication of SDK Applications at Installation	83
Prevention of Access to Address Book Data and Machine Management Data	85
Protection Against Attacks on Principal MFP/LP Functions, Prevention of Damage to the System	85
Protection Against Attacks from External Sources	85

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Print Controller Design Guide for Information Security

Page 67 of 86

2-5-4 Data Security Considerations

Usage of Documents Stored in the MFP (MFP models only)

The protections provided for documents stored in the MFP are the same, regardless of the access

method (over the network versus from the MFP operation panel). The ACL operates in accordance

with the settings in the MFP.

Note:

Please refer to 2.1.5 Protection of Document Server Documents

for more details.

For password-protected documents, it is not possible to perform any operations on the file unless the

correct password is entered. As described above (“Protection of Passwords for Stored Documents”),

communication between the MFP and DeskTopBinder or Desk Top Editor For Production is performed

using text written in HTTP and XML format, for both sending and receiving. The password is

embedded in this text data when it is sent to the MFP. Since User Codes and passwords are encrypted

before being sent, the information itself would be indecipherable even if it were intercepted along the

communication path.

For each individual user, it is possible to restrict the use of specific functions of DeskTopBinder and

Desk Top Editor For Production. To use any of these functions, however, users need to be

pre-registered in the MFP.

User access control can also be performed for FAX reception documents stored in the MFP.

Operations on these documents can only be performed by users already registered in the FAX function

as individual users or as part of a group.

Restoring Files Back to the MFP (MFP models only)

•

Netfile will reject any data it receives that does not conform to preset formats, regarding it as illegal

data. If the operator attempts to restore image data from Desk Top Editor For Production to the MFP,

and the data does not conform to the standard format, the File Format Converter will not be able to

convert the file and the data will be destroyed without any adverse effect on data stored in the MFP. It

is therefore not possible to introduce illegal data when restoring data to the MFP.

Note:

Since Netfile treats the data it receives through this process as a separate file from the one

originally sent to the PC, the destruction of such illegal data does not affect the original file

Viewing and Changing User Information Stored in the MFP/LP

•

As mentioned above, user data stored in the MFP/LP can be captured, added to, deleted, and

changed from inside SmartDeviceMonitor for Admin, however this requires User Administrator access

rights (see 1.7 Data Protection

for more details).