Samsung ML-1740 User Manual (ENGLISH) - Page 98

Problem, Possible Cause, Solution, Dir LPT1, Enter - driver windows 8

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Problem Possible Cause Solution The paper keeps jamming. There is too much paper in the paper tray. Remove excess paper from the tray. If printing on special materials, use the manual feeder. An incorrect type of paper is being used. Use only paper that meets the specifications required by the printer. An incorrect output method is being used. Special print materials, such as thick paper, should not be printed using the top output tray (face-down). Use the rear output tray (face-up) instead. There may be debris inside the machine. Open the front cover and remove the debris. The printer prints, but the text is wrong, garbled, or incomplete. The printer cable is loose or defective. Disconnect the printer cable and reconnect. Try a print job that you have already printed successfully. If possible, attach the cable and printer to another computer and try a print job that you know works. Finally, try a new printer cable. The wrong printer driver was selected. Check the application's printer selection menu to ensure that your printer is 6 selected. The software application is malfunctioning. Try printing a job from another application. The operating system is malfunctioning. If printing from Windows (any version), exit to a DOS prompt and verify functionality with the following command: At a C:\ prompt, type Dir LPT1, and press Enter. (This assumes you are connected to LPT1.) Exit Windows and reboot the computer. Turn the printer off and then back on again. SOLVING PROBLEMS 6.5

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S
OLVING
P
ROBLEMS
6.
5
6
The paper
keeps
jamming.
There is too much
paper in the paper
tray.
Remove excess paper from the tray.
If printing on special materials, use the
manual feeder.
An incorrect type of
paper is being used.
Use only paper that meets the
specifications required by the printer.
An incorrect output
method is being used.
Special print materials, such as thick
paper, should not be printed using the top
output tray (face-down). Use the rear
output tray (face-up) instead.
There may be debris
inside the machine.
Open the front cover and remove the
debris.
The printer
prints, but the
text is wrong,
garbled, or
incomplete.
The printer cable is
loose or defective.
Disconnect the printer cable and
reconnect. Try a print job that you have
already printed successfully. If possible,
attach the cable and printer to another
computer and try a print job that you
know works. Finally, try a new printer
cable.
The wrong printer
driver was selected.
Check the application’s printer selection
menu to ensure that your printer is
selected.
The software
application is
malfunctioning.
Try printing a job from another
application.
The operating system
is malfunctioning.
If printing from Windows (any version),
exit to a DOS prompt and verify
functionality with the following command:
At a
C:\
prompt, type
Dir LPT1
, and
press
Enter
. (This assumes you are
connected to LPT1.) Exit Windows and
reboot the computer. Turn the printer off
and then back on again.
Problem
Possible Cause
Solution