Samsung PPM42M7HB Owners Instructions - Page 46

BN68-01304A-00Eng 5/31/07 3:52 PM Page 46 Troubleshooting: Before Contacting Service Personnel Before contacting Samsung after-sales service, perform the following simple checks. D If you cannot solve the problem using the instructions below, note the model and serial number of the ( PDP Display and contact your local dealer. W No sound or picture ( ◆ Check that the mains lead has been connected to a wall socket. ◆ Check that you have pressed the ON or OFF button on the remote S control. ◆ Check the picture contrast and brightness settings. S ◆ Check the volume. Normal picture but no sound ◆ Check the volume. N ( ◆ Check whether the volume MUTE button on the remote control has been pressed. C No picture or black and white picture ◆ Adjust the color settings. S ◆ Check that the video system selected is correct. A Sound and picture interference ◆ Plug your PDP Display into a different mains socket. V Remote control malfunctions ◆ Replace the remote control batteries. ◆ Clean the upper edge of the remote control (transmission window). ◆ Check the battery terminals. Screen is black and power indicator light blinks steadily. ◆ On your computer check: Power, Signal Cable. The PDP Display is using its power management system. P Move the computer's mouse or press any key on the keyboard. A A E English - 46