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Samsung SL-M4580FX User Manual Ver.1.0 (English) - Page 184

Troubleshooting

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9. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. This chapter includes: • Redistributing toner 185 • Replacing the toner cartridge 187 • Replacing the imaging unit 189 • Tips for avoiding paper jams 191 • Clearing jams 192 • Understanding display messages 208 • Power and cable connecting problems 213 • Solving other problems 214 If you cannot solve problems using this chapter, contact your administrator or service center. You can see the contact information from Settings > System > Contact Information. This information is configured by the machine's administrator.

Section	Page
BASIC	1
1. Introduction	5
Key benefits	6
Features by model	8
Useful to know	13
About this user’s guide	14
Safety information	15
Machine overview	20
Control panel overview	23
Connecting a network cable	24
Turning on the machine	25
Understanding the LEDs	26
Display screen and useful menu	29
Understanding the pop-up keyboard	38
Installing the driver locally	39
Reinstalling the driver	42
2. Media and Tray	44
Loading originals	45
Selecting print media	49
Loading paper in the tray	50
Printing on special media	55
Setting the paper size and type	59
Selecting an output location	61
3. Printing	62
Printer driver features	63
Basic printing	64
Opening printing preferences	66
Using special print features	74
Using direct printing utility	82
Changing the default print settings	84
Setting your machine as a default machine	85
Printing to a file (PRN)	86
Mac printing	87
Linux printing	89
Unix printing	91
4. Copying	93
Understanding the copy screen	94
Basic copying	103
Quick copying	104
ID card copying	105
5. Scan & Send(Scanning)	107
Understanding the Scan & Send screen	108
Basic scan	116
Scanning with TWAIN-enabled software	117
Using Samsung Easy Document Creator	118
Mac scanning	120
Linux scanning	121
6. Scan & Send(Faxing)	122
Preparing to fax	123
Using a fax in your computer	124
Understanding the fax screen	126
Sending a fax	135
Receiving a fax	137
7. Setting up an Address Book	142
Understanding the address screen	143
Using the control panel	145
Using SyncThru™ Web Service	149
8. Management Tools	157
Accessing management tools	158
SyncThru™ Web Service	159
Easy Capture Manager	166
Samsung AnyWeb Print	167
Easy Eco Driver	168
Using Samsung Easy Document Creator	169
Using Samsung Easy Printer Manager	170
Using Samsung Printer Status	173
Using Samsung Printer Experience	175
Using Box	181
9. Troubleshooting	184
Redistributing toner	185
Replacing the toner cartridge	187
Replacing the imaging unit	189
Tips for avoiding paper jams	191
Clearing jams	192
Understanding display messages	208
Power and cable connecting problems	213
Solving other problems	214
10. Supplies and Accessories	232
Ordering supplies and accessories	233
Available consumables	234
Available accessories	235
Available maintenance parts	236
Installing accessories	237
Checking replaceable’s lifespan	241
Using a USB Drive device	242
11. Appendix	246
Specifications	247
Regulatory information	257
Copyright	269
ADVANCED(ADMINISTRATOR’S GUIDE)	270
1. About this Administrator’s Guide	272
Convention	273
Intended audience	274
Security policies for administrators	275
Terminology used in this guide	276
2. Advanced Features for Settings Menu	278
Log-in	279
Language and Input	280
Machine	281
Admin Settings	286
Management	294
Network Settings	296
System	300
3. Network Setup	302
Network environment	303
Accessing network setup	304
Network settings (configuring TCP/IP)	305
Print settings (Ports to set for network printing)	308
Set protocols	309
Network filtering settings	310
Installing driver over the network	311
Wireless network setup (Optional)	319
Using the NFC feature (Optional)	327
Supported Mobile Apps	337
AirPrint	339
Google Cloud Print™	340
4. Maintenance	342
Monitoring the supplies life	343
Setting supplies reorder notification	344
Replacing & redistributing supplies	345
Finding the serial number	346
Clearing memory	347
Cleaning the machine	348
Tips for storing machine, supplies, and paper	354
Tips for moving the machine	355
Printing a demo page	356
Contact SAMSUNG worldwide	357
Glossary	365
Index	377
A	377
accessories	377
installing 237	377
ordering 235	377
accounting 164	377
address book 162	377
group 162	377
inividual 162	377
adjusting	377
altitude 281, 286	377
AirPrint 340	377
alerts 161	377
altitude adjustment 281, 286	377
answering machine/fax 137	377
AnyWeb Print 167	377
application 293	377
enable/disable 294	377
installing 294	377
managing 293	377
uninstalling 294	377
viewing 294	377
authentication 289	377
login 160, 280	377
authority 164	377
B	377
booklet printing 75	377
booklets 75	377
C	377
certificate 163	377
checking stored document 348	377
cleaning	377
inside 350	377
outside 349	377
pickup roller 352	377
scan unit 353	377
cleaning a machine 349	377
connect	377
printer cable 24	377
control panel 23	377
convention 14	377
copy	377
setting 162	377
copying	377
basic copying 103, 116	377
understanding the copy screen 94, 108, 126, 143	377
customer support 302	377
D	377
default paper selection	377
printing 292	377
default settings	377
setting a fax header 135	377
tray setting 59	377
deleting	377
address book 147	377
demo page 357	377
device options 237	377
direct printing utility 82	377
display screen 23	377
displaying	377
IP address 307	377
document box	377
understanding the document	377
box screen 181	377
document feeder 47	377
driver installation 312	377
Unix 317	377
duplex printing	377
print 76	378
E	378
easy document creator 118, 169	378
e-book conversion 169	378
editing	378
group address 147	378
individual address 146	378
error correction mode 140	378
error message 208	378
ethernet 306	378
external authentication server 164	378
F	378
favorites settings, for printing 73	378
fax	378
address book 162	378
clearing stored documents 348	378
forward 141	378
prefix dial 140	378
printing 141	378
secure receive 141	378
toll save 140, 141	378
fax receiving	378
changing the receive mode 137	378
in answering machine/fax 137, 139	378
secure receiving 138, 139	378
fax sending	378
delay sending 136	378
resending automatically 136	378
sending a fax 135	378
fax, email	378
individual address 145	378
faxing	378
changing receiving mode 137	378
delaying a fax transmission 136	378
forwarding 139	378
preparing to fax 123	378
receiving 137	378
receiving a fax in memory 139	378
receiving in Ans/Fax mode 137	378
receiving in Tel mode 137	378
sending 135	378
setting the fax header 135	378
features 6	378
print media feature 249	378
printer driver 63	378
filtering 164	378
IPv6 164	378
MAC 163, 164	378
network 311	378
firmware 165	378
front view 1 21	378
G	378
general icons 14	378
general settings 281, 282, 287, 295, 297	378
glossary 366	378
google cloud printing 341	378
group	378
group address 146	378
H	378
HTTP settings 163	378
I	378
id copy 105	378
inner view 22	378
IPP settings 162	378
J	378
jam	378
clearing jam 192	379
tips for avoiding paper jams 191	379
JPEG	379
USB scanning memory device 145, 150	379
K	379
keyboard	379
understanding the keyboard 38	379
L	379
LED	379
machine status 26, 28	379
understanding the status LED 26	379
link 165	379
Linux	379
common Linux problems 230	379
driver installation for network	379
connected 317	379
printer properties 89	379
printing 89	379
scanning 121	379
system requirements 255	379
linux scanning 121	379
loading	379
in the document feeder 47	379
originals on the scanner glass 45	379
paper in multi-purpose tray 52	379
paper in the tray1 50	379
special media 55	379
log 165	379
login 160, 280	379
LPR/LPD settings 162	379
M	379
Mac	379
common Mac problems 229	379
driver installation for network	379
connected 316	379
driver reinstallation for USB cable	379
connected 43	379
printing 87	379
scanning 120	379
system requirements 254	379
mac scanning 120	379
machine detail 301	379
machine protocols 310	379
maintenance parts 236	379
managing	379
address book 162	379
application 165, 293	379
user 164	379
managing USB memory 244	379
margin	379
printing 292	379
memory	379
clearing memory 348	379
memory upgrading 239	379
moving 356	379
multi-purpose tray	379
loading 52	379
tips on using 52	379
using special media 55	379
N	379
network	379
authentication 289	379
driver installation	379
Linux 317	379
Mac 316	379
UNIX 317	379
Windows 312	379
installing environment 256, 304	379
SetIP program 323	380
setting up 304	380
wireless network setup 320	380
network filtering 311	380
N-up printing	380
Windows 74	380
n-up printing	380
Mac 87	380
O	380
optional tray 235	380
ordering 235	380
original document	380
loading	380
in the document feeder 47	380
on the scanner glass 45	380
overlay printing	380
create 80	380
delete 81	380
print 81	380
P	380
paper size 59	380
paper type 60	380
poster, print 74	380
postScript driver	380
troubleshooting 231	380
power save 284	380
print	380
mobile OS 338	380
mobileprint 338	380
print media	380
card stock 58	380
envelope 56	380
guidelines 49	380
labels 57	380
output support 249	380
paper tab in printer preferences 68	380
preprinted paper 58	380
setting the paper size 59	380
setting the paper type 59	380
special media 55	380
printer preferences	380
Linux 89	380
printer properties	380
opening printer preferences 66	380
printer status	380
general information 173	380
printing	380
changing the default print settings 84	380
changing the print percentage 77	380
duplex 162, 292	380
fitting your document to	380
a selected paper size 77	380
Linux 89	380
Mac 87	380
margin 162, 292	380
multiple pages on one sheet of paper	380
Mac 87	380
Windows 74	380
network printing 309	380
paper orientation 162, 292	380
poster 74	380
printing a document	380
Windows 64	380
printing on both sides of paper	380
Mac 88	380
Windows 76	380
printing to a file 86	380
setting as a default machine 85	380
UNIX 91	380
using direct printing utility 82	380
using overlay 80	380
using watermarks 78	381
printing a document	381
Linux 89	381
Mac 87	381
UNIX 91	381
problem	381
operating system problems 227	381
problems	381
copying problems 223	381
faxing problems 225	381
paper feeding problems 214	381
power problems 213	381
printing quality problems 218	381
scanning problems 224	381
touch screen 214	381
Q	381
quick copy 104	381
R	381
Raw TCP/IP settings 162	381
rear view 22	381
regulatiory information 257	381
report 295	381
demo page 295	381
requirements	381
SyncThruTM Web Service 159	381
S	381
safety	381
information 15	381
symbols 15	381
samsung printer experience 175	381
Samsung Printer Status 173	381
scan	381
email server 162	381
scanner	381
glass 45	381
loading documents 45	381
scanner glass	381
loading documents 45	381
scanning	381
Linux scanning 121	381
Mac 120	381
TWAIN 117	381
searching	381
address book 147	381
security	381
system 163	381
security settings	381
user authentication 289	381
serial number 347	381
server settings 303	381
service contact numbers 358	381
SetIP program 323	381
settings	381
copy 162	381
current 161	381
DNS 306	381
ethernet 306	381
fax 162	381
gernal 281, 282, 287, 295, 297	381
HTTP 163	381
machine 162	381
margin 162, 292	381
network 162, 303, 306	381
printer 162	381
scan 162	381
security 163	381
network 163	381
server 303	381
server for printing 309	381
sound 283	382
SyncThruTM Web Service 163	382
TCP/IPv4 306	382
tray 282	382
WINS 307	382
sound 283	382
specifications 247	382
print media 249	382
stored documents 348	382
storing	382
machine 355	382
paper 355	382
supplies 355	382
supplies	382
available supplies 234	382
monitoring the supplies life 344	382
ordering 234	382
replacing toner cartridge 187	382
storing 355	382
SyncThruTM Web Service 159	382
accounting 164	382
address book tab 162	382
application management 165	382
configuring 163	382
connecting to 159	382
copy 162	382
external authentication server 164	382
fax 162	382
information tab 161	382
log 165	382