Seagate Maxtor OneTouch 4 User Guide for Windows - Page 72

Forgot your Password?, Security, Open Maxtor Manager.

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Figure 20: DrivePass Password Window If you've forgotten both your password and (if you've set one) the answer to your security question, you must erase and reformat your OneTouch drive before you can use it again. To erase your OneTouch drive, Step 1: If the DrivePass password window is open, click Forgot your Password? - OR - Open Maxtor Manager. Step 2: Click Security in the Command panel. The Security window opens: Maxtor OneTouch IV 69

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Maxtor OneTouch IV
69
If you’ve forgotten both your password and (if you’ve set one) the answer to your security
question, you must erase and reformat your OneTouch drive before you can use it again.
To erase your OneTouch drive,
Step 1:
If the DrivePass password window is open, click
Forgot your Password?
— OR —
Open Maxtor Manager.
Step 2:
Click
Security
in the Command panel.
The
Security
window opens:
Figure 20:
DrivePass Password Window