Sharp PCMM20 User Guide - Page 136

Why can't I access the LAN?, How can I detect the MAC address?

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• Confirm the network configuration is appropriate. • Confirm the user name or password is correct. • Confirm the COM port in the communication software is set appropriately. • Turn off the power management in the Windows. • If an unusual device is attached to the line you are connecting to, the modem may not function properly. Remove the device or contact a dealer of the device. • If connected to a PBX, consult the PBX maintenance staff or its service company. If the electric characteristics of your PBX are different from those of a regular analog line, the modem will not function properly. If you connect the modem to a digital PBX, both the modem and the PBX may be damaged. Why can't I access the LAN? • Confirm the cable is properly connected to the LAN jack and the network hub. • Confirm the network configuration is appropriate. • Confirm the LAN driver is enabled in System Properties dialog box. Click Hardware tab, then, Device Manager. Double-click Network adapters, then, Realltek RTL8139xxxxx, and confirm Use this device (enable) is selected in Device Usage field of General tab. • Confirm the user name or password is correct. How can I detect the MAC address? • Follow the instructions below: 1. Click start - All Programs - Accessories - Command Prompt. 2. Type ipconfig/all; then, press Enter. The IP information appears. 3. For the LAN, see the numbers of Physical Address in Ethernet adapter Local Area Connection section. For the Wireless LAN, see the numbers of Physical Address in Ethernet adapter Wireless Network Connection section. 4. Type exit; then, press Enter. T-6

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T-6
•
Confirm the network configuration is appropriate.
•
Confirm the user name or password is correct.
•
Confirm the COM port in the communication software is set appropriately.
•
Turn off the power management in the Windows.
•
If an unusual device is attached to the line you are connecting to, the modem may
not function properly. Remove the device or contact a dealer of the device.
•
If connected to a PBX, consult the PBX maintenance staff or its service company.
If the electric characteristics of your PBX are different from those of a regular
analog line, the modem will not function properly. If you connect the modem to a
digital PBX, both the modem and the PBX may be damaged.
Why can't I access the LAN?
•
Confirm the cable is properly connected to the LAN jack and the network hub.
•
Confirm the network configuration is appropriate.
•
Confirm the LAN driver is enabled in
System Properties
dialog box. Click
Hardware
tab, then,
Device Manager
. Double-click
Network adapters
, then,
Realltek RTL8139xxxxx
, and confirm
Use this device (enable)
is selected in
Device
Usage
field of
General
tab.
•
Confirm the user name or password is correct.
How can I detect the MAC address?
•
Follow the instructions below:
1.
Click s
tart
–
All
Programs
–
Accessories
–
Command
Prompt
.
2.
Type
ipconfig/all
; then, press
Enter
. The IP information appears.
3.
For the LAN, see the numbers of
Physical Address
in
Ethernet adapter Local
Area Connection
section. For the Wireless LAN, see the numbers of
Physical
Address
in
Ethernet adapter Wireless Network Connection
section.
4.
Type
exit
; then, press
Enter
.