Sony Ericsson W600 User Guide - Page 78

Troubleshooting "Synchronizing the phone with a computer" contains installation instructions and a troubleshooting guide, that may assist you in solving the problem. Master reset The changes that you have made to settings and the content that you have added or edited, will be deleted. To reset the phone 1 } Settings } the General tab } Master Reset. 2 } Reset Settings or } Reset All. 3 When instructions appear } Continue. Error messages Insert SIM Possible cause: There is no SIM card in the phone or you may have inserted it incorrectly. Solution: Insert a SIM card % 8 To insert SIM card and battery. Possible cause: The SIM card connectors need cleaning. Solution: Remove the SIM card and clean it. Also check that the card is not damaged in a way that may prevent connection to the phone connectors. In that case, contact your service provider for a new SIM card. Insert correct SIM card. Possible cause: The phone is set to work only with certain SIM cards. Solution: Verify whether you are using the correct service provider SIM card for your phone. Wrong PIN./Wrong PIN2. Possible cause: You have entered your PIN or PIN2 incorrectly. Solution: Enter the correct PIN or PIN2 } Yes % 72 SIM Card Lock. PIN Blocked/PIN2 blocked Possible cause: You have entered your PIN or PIN2 code incorrectly three times in a row. Solution: To unblock % 72 SIM Card Lock. Codes do not match. Possible cause: The two codes that you have entered do not match. Solution: When you want to change a security code (for example your PIN) you have to confirm the new code by entering exactly the same code again. % 72 SIM Card Lock. 77 This is the Internet version of the user's guide. © Print only for private use.