Sony PEG-UX40 Troubleshooting Q&A - Page 21

I forgot my password, I forgot my password and my CLIÉ handheld is locked

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Troubleshooting I forgot my password I forgot my password and my CLIÉ handheld is locked B You must perform a hard reset on your CLIÉ handheld. If you perform a hard reset, your CLIÉ handheld will be restored to the default settings and data or installed add-on applications will be lost. (All user data or applications stored on Internal Media will be retained.) b For details, refer to "Basic operations of your CLIÉ™ handheld: Restarting your CLIÉ™ handheld" in the supplied "Read This First (Operating Instructions)". I forgot my password and my CLIÉ handheld is not locked B You can use the Security function to delete the password, but all private records will be deleted. To back up all the data including private records, perform the HotSync® operation before you delete the password. Then restore your private records saved on your computer by following the procedure below. 1 Tap the box below [Password:] in the Security screen. The Password dialog box is displayed. In the dialog box, tap [Lost Password] to delete the password. The password and all private records are deleted. 2 Perform the HotSync® operation to restore your private records. 21

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Troubleshooting
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I forgot my password
I forgot my password and my CLIÉ handheld is locked
B
You must perform a hard reset on your CLIÉ handheld. If you perform a
hard reset, your CLIÉ handheld will be restored to the default settings and
data or installed add-on applications will be lost. (All user data or
applications stored on Internal Media will be retained.)
b
For details, refer to “Basic operations of your CLIÉ™ handheld: Restarting
your CLIÉ™ handheld” in the supplied “Read This First (Operating
Instructions)”.
I forgot my password and my CLIÉ handheld is not locked
B
You can use the Security function to delete the password, but all private
records will be deleted. To back up all the data including private records,
perform the HotSync
®
operation before you delete the password. Then
restore your private records saved on your computer by following the
procedure below.
1
Tap the box below [Password:] in the
Security
screen.
The
Password
dialog box is displayed. In the dialog box, tap [Lost
Password] to delete the password.
The password and all private records are deleted.
2
Perform the HotSync
®
operation to restore your private records.