Sony PEG-UX40 Troubleshooting Q&A - Page 43

Other problems, appears on my computer window

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Troubleshooting After I connect my CLIÉ handheld to my computer, the drive is recognized but the contents cannot be found B Reconnect your CLIÉ handheld to your computer after inserting a "Memory Stick" media. Operation becomes unstable when connected to my computer B If you connect your CLIÉ handheld to your computer via a USB hub or extension USB cable, you may not be able operate your CLIÉ handheld properly. Make sure you connect the USB cable directly to a USB port of your computer. The error message "Unsafe Removal of Device" suddenly appears on my computer window B Do not disconnect your CLIÉ handheld from your computer or tap [Exit] during check in/check out (sending music). Other problems My CLIÉ handheld does not produce any sound B If you connect the headphones to your CLIÉ handheld, the system sound of your CLIÉ handheld, the alarm sound and the game sound can be heard only through the headphones. B Check that the volume is not set to Muting mode. I cannot insert a "Memory Stick" media into my CLIÉ handheld B Insert the "Memory Stick" media in the correct direction. b For details, refer to "CLIÉ™ handheld components: Using "Memory Stick" media" in the supplied "Read This First (Operating Instructions)". Continued on next page 43

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43
Troubleshooting
Other problems
After I connect my CLIÉ handheld to my computer, the
drive is recognized but the contents cannot be found
B
Reconnect your CLIÉ handheld to your computer after inserting a
“Memory Stick” media.
Operation becomes unstable when connected to my
computer
B
If you connect your CLIÉ handheld to your computer via a USB hub or
extension USB cable, you may not be able operate your CLIÉ handheld
properly. Make sure you connect the USB cable directly to a USB port of
your computer.
The error message “Unsafe Removal of Device” suddenly
appears on my computer window
B
Do not disconnect your CLIÉ handheld from your computer or tap [Exit]
during check in/check out (sending music).
My CLIÉ handheld does not produce any sound
B
If you connect the headphones to your CLIÉ handheld, the system sound
of your CLIÉ handheld, the alarm sound and the game sound can be heard
only through the headphones.
B
Check that the volume is not set to Muting mode.
I cannot insert a “Memory Stick” media into my CLIÉ
handheld
B
Insert the “Memory Stick” media in the correct direction.
b
For details, refer to “CLIÉ
™
handheld components: Using “Memory Stick”
media” in the supplied “Read This First (Operating Instructions)”.
Continued on next page
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