Sony RM-AV2100 Operating Instructions (primary manual) - Page 55

Troubleshooting If you have problems setting up or using the Remote Commander, first check the batteries (page 6), then check the items below. Symptom You cannot operate the components. You cannot control the volume. You cannot operate the components even after setting the component code numbers. The Commander fails to learn the remote control signals. You cannot operate a component even after you programmed the remote control signals with the "learning" function. Remedy • Go closer to the component. The maximum operating distance is approximately 32.8 ft. (10 m). • Check that you are aiming the Commander directly at the compoent, and that there are no obstructions between the Commander and the component. • Power on the components first, if necessary. • Make sure you have pressed the correct Component Select button. In case of CBL/SAT, DVD or DECK B/A, make sure the desired component is displayed. • Check that the component has infrared remote capability. For example, if your component didn't come with a remote commander, it probably isn't capable of being controlled by a remote commander. • You have assigned a different component to the Component Select button. Check the component assigned to that button and the component code. • If your visual components are connected to an audio system, make sure you've set up the Commander as described in "Controlling the Volume of Visual Components Connected to an Audio System" (page 22). • You have assigned another component to the TV or AMP button (page 35). In this case, the volume cannot be controlled when you select a component other than TV or AMP. • Set the component code correctly. If the code that is listed first for your component doesn't work, try all the codes for your component in the order in which they are listed in the supplied "Component Code Numbers". • Some features may not be preset. If some or all of the keys do not function correctly even after you have set the component codes, then use the learning function to program the remote control signals for the component (page 16). • The component may be operated with a code number that is not listed in the "Component Code Numbers". See "Finding a component code with the Search function" (page 11) and try setting a code number again. • When you teach signals of an interactive signal exchange system remote control unit (supplied with some of Sony's receivers and amplifiers) to the Commander, the response signal of the main unit may interfere with the learning of the Commander. In such a case, move to a place where the signals will not reach the main unit (e.g. other rooms, etc.). • Make sure that the Remote Commander has learned the correct signals. If not, see "For accurate learning" (page 20) and try the learning procedure again (page 16). Continued 55