Sony RM-AV2100 Operating Instructions (primary manual) - Page 57
For the customers in the U.S.A., Note on the Commanders with the, Customer Support Information - remote manual
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Page 57 highlights
Symptom Remedy The power of the • This Commander is preset at the factory to switch the power off Commander turns off by automatically after 10 minutes if left unused. (Auto Power-Off, page 49) itself. You can change the power-off time from 10 to 90 minutes, or set the Commander not to power off automatically. The power of the • The Hold function is on ("OFF" appears on the display). Unlock the Commander does not Hold function (page 47). turn on when you press a button. Your Commander does • Data transfer to/from a single button cannot transfer System Control not work as expected functions that are learned by Component Select buttons. Either set up after data transfer. the learned Commander from the start, or perform whole data transfer. Note on the Commanders with the mark Data transfer between Commanders with the mark may not always be complete, depending on their functions and keys, and some of the System Control function data may be dropped. For the customers in the U.S.A. Customer Support Information After you have read through this manual, if you still cannot get the Remote Commander to work properly, call the Sony Customer Support Helpline at 1-800-822-2217. 57