Sony SLT-A58 α Handbook - Page 194

Computers, The image cannot be played back on a computer.

Page 194 highlights

Troubleshooting Computers You do not know if the OS of your computer is compatible with the camera. • Check "Using the camera with your computer" (page 175). Your computer does not recognize your camera. • Check that the camera is turned on. • When the battery level is low, install a charged battery pack (page 19) or use the AC Adaptor (sold separately). • Use the USB cable (supplied) (page 178). • Disconnect the USB cable, and connect it again firmly. • Disconnect all equipment other than the camera, the keyboard and the mouse from the USB jacks of your computer. • Connect the camera directly to your computer without passing through a USB hub or other device (page 178). You cannot copy images. • Make the USB connection by properly connecting the camera with your computer (page 178). • Follow the designated copy procedure for your OS (page 178). • When you shoot images using a memory card formatted by a computer, you may not be able to copy the images to a computer. Shoot using a memory card formatted by your camera (page 166). The image cannot be played back on a computer. • If you are using "PlayMemories Home," refer to the "PlayMemories Home Help Guide." • Consult the computer or software manufacturer. After making a USB connection, "PlayMemories Home" does not start automatically. • Make the USB connection after the computer is turned on (page 178). 194

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194
Troubleshooting
You do not know if the OS of your computer is compatible with the
camera.
Check “Using the camera with your computer” (page 175).
Your computer does not recognize your camera.
Check that the camera is turned on.
When the battery level is low, install a charged battery pack (page 19) or
use the AC Adaptor (sold separately).
Use the USB cable (supplied) (page 178).
Disconnect the USB cable, and connect it again firmly.
Disconnect all equipment other than the camera, the keyboard and the
mouse from the USB jacks of your computer.
Connect the camera directly to your computer without passing through a
USB hub or other device (page 178).
You cannot copy images.
Make the USB connection by properly connecting the camera with your
computer (page 178).
Follow the designated copy procedure for your OS (page 178).
When you shoot images using a memory card formatted by a computer, you
may not be able to copy the images to a computer. Shoot using a memory
card formatted by your camera (page 166).
The image cannot be played back on a computer.
If you are using “PlayMemories Home,” refer to the “PlayMemories Home
Help Guide.”
Consult the computer or software manufacturer.
After making a USB connection, “PlayMemories Home” does not start
automatically.
Make the USB connection after the computer is turned on (page 178).
Computers