Xerox 2135DT Service Guide - Page 30
Error Codes and, Messages
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Error Codes and Messages Error messages The front panel displays error codes when it encounters certain system failures. These error codes are discussed in the next topic. Except for media jams and other such errors, when an error code first occurs, cycle power on the printer to see if the error re-occurs. Printer fault messages Code A6 A7 A10 Front panel message Service message Jam Inside Top Cover, Open Cover, See Labels A6-Bypass Feeder Jam 1. Ensure the correct weight and type of paper is loaded in the feeder. Also ensure the paper is loaded correctly in the feeder. 2. Clean the bypass feeder's pick roller. 3. Test the main feed motor as described in "Motor and clutch tests" on page 69. 4. Replace the main feed motor. 5. Replace the engine controller board. Jam Inside Top Cover, Open Cover, See Labels A7-Duplex Entry Jam 1. Ensure the correct weight and type of paper is loaded in the currently used tray. Also ensure the paper is loaded correctly in the tray. 2. Clean the duplex unit's rollers. 3. Test the duplex motor and clutch as described in "Motor and clutch tests" on page 69. 4. Replace the duplex unit. 5. Replace the engine controller board. Jam Inside Top Cover, Open Cover, See Labels A10-Paper Output Jam 1. Ensure the correct weight and type of paper is loaded in the currently used tray. Also ensure the paper is loaded correctly in the tray. 2. Clean the exit rollers. 3. Ensure the exit rolls rotate freely when the exit roller gear train is rotated. 4. At the rear of the printer, inspect the gate which directs the print to the face-up output bin or the face-down output bin. 5. Test the fuser motor (which drives the exit gear train) using the test described in "Motor and clutch tests" on page 69. 6. Replace the engine controller board. Service Guide 17