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Xerox 385 User Manual - Page 173

Troubleshooting LaserFAX, Receive Fax to PC, Display, Device information

UPC - 095205132960

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Note: When LaserFAX Lite is running it is not possible to print or scan using the WorkCentre 385 if Receive faxes to PC is selected. If Receive Fax to PC is selected, to allow printing or scanning on the WorkCentre 385 you must shutdown LaserFAX Lite, or temporarily disable Receive Faxes to the PC by performing the following steps: 1 Select the Display, Device information menu. 2 Double click WC385 and de-select the Receive faxes to PC option. 3 Click OK. 4 Repeat this process to re-enable Receive Faxes to the PC later. Troubleshooting LaserFAX When LaserFAX does not activate, ensure that: n The WorkCentre 385 is connected and plugged in. 4 n The parallel interface cable is properly connected and is not longer than 6 feet. n No error message is displayed on the WorkCentre 385. If an error message is displayed, check the Troubleshooting section of this manual to diagnose the problem. PC Fax Reception 4-15

Section	Page
WC385UserGuide	1
Chapter 1 Getting Started	2
Set Up Your Machine	4
Control Locations and Functions	5
Installing the Laser Printer Cartridge	9
Print Media Specifications	16
Loading Paper	19
Paper Guidelines	26
Installing Software	28
Using the Control Panel	36
System Setup	38
Printing Reports	55
User Options (System Data)	56
Chapter 2 Making a Copy	66
Making a Copy	67
Chapter 3 Sending a Fax	72
Options for Sending a Fax Using the WorkCentre 385	74
Manual Faxing	75
Configuring Automatic Dialing Features	95
Setting Document Resolution and Contrast	102
Other Functions	113
Polling	122
PC Faxing	129
Chapter 4 Receiving a Fax	146
Options for Receiving a Fax Using the WorkCentre 385	147
Reception Modes	148
PC Fax Reception	170
Chapter 5 Printing	175
Printing a Document	176
Printer Settings	178
Accessing and Changing Printer Settings	179
In Windows 3.x	179
In Windows 95/98	204
In Windows NT 4.0	209
Chapter 6 Scanning	219
Overview	220
The WorkCentre 385 TWAIN Scanner Program	221
Scanner Control Tabs	228
Preview Window	253
Chapter 7 Troubleshooting	258
Clearing Jams	259
LCD Display Error Messages	279
Fax Problems	283
Printer Problems	285
Print Quality Problems	288
Chapter 8 Maintenance	290
Clearing Memory	291
Cleaning the Document Scanner	293
Adjust Shading	298
Managing the Laser Printer Cartridge	300
Cleaning the Drum	313
Chapter 9 Appendix	314
Chapter 10 Glossary	335