Xerox 385 User Manual - Page 283
Fax Problems, Symptom, Solution
UPC - 095205132960
View all Xerox 385 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 283 highlights
Fax Problems Symptom Solution The machine is not working, there is no display, and the buttons are not working. • Unplug the power cord and plug it in. • Check for power at the outlet. There is no dial tone • Check that the phone is connected properly • Check the phone wall socket by plugging in another phone. The telephone numbers stored in memory do not dial correctly Make sure the telephone numbers are stored correctly in memory. Print a Telephone Numbers List. See Printing Reports on page 146 . The document does not feed into the machine. Make sure the document is not wrinkled or creased and you are feeding it correctly. You cannot receive faxes automatically. • Ensure that either FAX or TEL/FAX mode is selected. • Ensure there is paper in the machine. • Ensure that your machine's memory is not full. Check the display for a MEMORY FULL error message. The machine cannot receive faxes manually. Ensure that you are hanging up the handset before you press the Start button. NOTE: This applies only to Xerox WorkCentre 385 models equipped with a telephone connected to the EXT. LINE jack on the bottom of the machine. 7-12 Troubleshooting