Xerox 385 User Manual - Page 288

Print Quality Problems Symptom Cause and Solution The page is white or the Toner is low or empty. Refer to Replacing the printout is too light to read. Laser Printer Cartridge on page 8-9. Irregular faded patches of print appear. • There is a paper quality problem. Use only paper that meets the specifications required by the printer. • Toner may be unevenly distributed. Remove the Laser Printer Cartridge and shake it gently to evenly distribute the toner. Reinstall the image cartridge. Black staining on prints. • There is a paper quality problem. Use only paper that meets printer specifications. • A Laser Printer Cartridge from another Xerox printer has been installed. Always use the same Laser Printer Cartridge with the same printer. Using a cartridge that has already been used in another printer may not give satisfactory results. Black streaks or ghost images on printouts • Clean the drum. Refer to Cleaning the Drum on page 8-13. Character voids. The paper may be too dry. Try printing with a different batch of paper. Always store paper in its original sealed package. Background scatter on • The paper may be too damp. Try printing printed pages. with a different batch of paper. Always store paper in its original sealed package. Do not open packages of paper until necessary so that the paper does not absorb too much moisture from the air. • You may be printing on uneven surfaces. If printing envelopes, change your printing 7 layout to avoid printing over areas that have overlapping seams on the reverse side. Print Quality Problems 7-17